Broadvoice Acquires YipTel, Expanding Vertical Strategy and Contact Center Expertise

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Aug 01, 2018, 08:33 ET

LOS ANGELES, Aug. 1, 2018 /PRNewswire/ -- Broadvoice®, an award-winning provider of hosted voice, unified communications (UC) and SIP Trunking services for businesses, announced today that it has acquired YipTel, a provider of cloud communications services based in Sandy, Utah. Details of the transaction are not disclosed. The acquisition of YipTel will enable Broadvoice to accelerate its entry into the enterprise communications space by adding YipTel's customer base, which includes midmarket and enterprise organizations.

"Broadvoice is known for delivering an enterprise-class communications solution to small and medium businesses," said Jim Murphy, CEO of Broadvoice. "With YipTel, we now have an enterprise customer base and the in-house expertise to deliver powerful solutions to larger organizations."

YipTel's services include hosted VoIP solutions, audio and video conferencing, SMS/MMS automation, contact center, SD-WAN, and more.

"YipTel also has a telehealth practice that provides Broadvoice with an entrée into the medical industry, which is one of the high-growth verticals for communications companies," Murphy said. "We already have a strong focus in government, and have HIPAA certifications, so adding this layer of expertise, will instantly expand our vertical strategy."

YipTel has been in business for nearly 50 years, serving enterprise customers worldwide from offices in Utah, Colorado and Texas. All 54 YipTel employees will come aboard as part of the acquisition.

Through the end of the year, Broadvoice plans to run both companies and brands separately. YipTel leadership, including CEO Robert Brown, will continue in senior management roles.

"YipTel has a very long history of serving customers with integrity," said Brown, who has been at the helm since 2002. "Not just any company would be a good fit to acquire our organization. Our leadership team has come to know the Broadvoice executives and culture well and we believe that they have the best interests of our employees, customers and partners in mind. We look forward to growing the business together."

Broadvoice and YipTel have indirect channel programs, which will also be run independently. Broadvoice will honor partners' contracts with YipTel and will offer them an opportunity to sell Broadvoice's portfolio to their customers as well.

"YipTel has many loyal partners and five regional channel managers. We welcome them to the Broadvoice family," said Murphy.

About YipTel
Since 1970 YipTel has been helping organizations connect and communicate. Based in Sandy, Utah, YipTel is a next-generation VoIP carrier delivering reliable and cost-effective communications to organizations around the country and across the globe. YipTel started its business delivering premised-based telephone systems. Today, YipTel's services include VoIP solutions, audio and video conferencing, SMS/MMS texting, SD-WAN, SIP dial tone and more. Visit YipTel.com for more information.

About Broadvoice
Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice's secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America. Visit Broadvoice.com to learn more.

Media Contact:
Rebecca Rosen
Vice President of Marketing
Broadvoice
818-671-2953
[email protected]

SOURCE Broadvoice