Broadstripe Rolls Out 60-Day No-Hassle Money-Back Guarantee
CHESTERFIELD, Mo., Feb. 16 /PRNewswire/ -- Broadstripe -- a leading cable, internet and phone provider serving communities in Michigan, Oregon, Maryland and Washington -- today announced the launch of a new, 60-day money-back guarantee program. The 60-day satisfaction guarantee offers both new and existing Broadstripe residential customers 60 days to test the cable provider's services.
New customers will have 60 days to experience a wide range of Broadstripe packages including both bundled and individual services such as digital cable, high-speed internet and home phone. If the subscriber is dissatisfied with his/her Broadstripe experience, he/she will have the opportunity to cancel the service and receive a full refund in the amount of the cost of the service.
The 60-day money-back guarantee also affords existing Broadstripe subscribers the opportunity to try services they might not have. The offer applies to any new services added by existing customers including home phone, digital cable and/or high-speed internet.
The program comes on the heels of a number of enhancements including a customer service operations overhaul that extended call center hours and implemented advanced call center technologies. Broadstripe has also upgraded its network, increasing internet speeds, reliability and picture quality.
"Given the number of enhancements we've made in the past few months, now more than ever, we are confident that our customers will experience a full level of satisfaction," said Tony Lent, Chief Commercial Officer at Broadstripe. "In the rapidly evolving telecommunications business, we remain committed to providing our customers with the best overall value in in-home communications and entertainment."
The 60-day guarantee far exceeds other service providers money-back guarantee programs and makes Broadstripe's guarantee the best in the industry. For more information about the 60-day money-back guarantee terms and conditions, customers can call 1-877-4TV-4EVR or visit www.broadstripe.com.
About Broadstripe
Broadstripe, a nationally recognized technology leader, is dedicated to providing its residential and business customers superior entertainment, communication products and outstanding customer service in all the markets it serves. Broadstripe provides a wide range of state-of-the-art digital cable, home phone and broadband internet services in communities in Michigan, Oregon, Maryland and Washington. A full listing of Broadstripe service areas can be found at www.broadstripe.com.
SOURCE Broadstripe
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