WASHINGTON, March 13, 2014 /PRNewswire-USNewswire/--Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Recall Summary
Name of Product: Stromer ST1 electric bicycles
Hazard: The bicycle fork can break, posing a crash and injury hazard to the rider.
Remedy: Consumers should immediately stop riding the bicycle and take it to an authorized Stromer dealer. Consumers with a recalled bicycle will receive a free replacement fork and have it installed at no cost.
Consumer Contact: BMC-USA at (800) 819-4262 from 10 a.m. to 5 p.m. ET Monday through Friday, online at www.stromer.ch and click on Fork Recall for more information, or e-mail [email protected] for more information.
Photos are available at http://www.cpsc.gov/en/Recalls/2014/BMC-Recalls-Stromer-Electric-Bicycles.
Recall Details
Units: About 1,300 in the U.S. and 11 in Canada
Description: This recall involves all 2013 Stromer ST1 women's and men's pedal-assist electric bicycles, models M33 Elite and P48 Platinum. The bikes were sold in three colors; black, red and white. They have an integrated lithium battery located inside the down tube, motor on the rear hub and a three-button LCD system display on the handlebars. "Stromer" is printed on the top tube of the bicycle frame and on the seat and chain guard. The fork's serial numbers for the recalled bikes start with: ST1S2F, ST1S2G, ST1S2H, ST1S2I, ST1S2J, ST1S3A, ST1S3B, ST1S3C, ST1S3D and ST1S3E. The serial number is etched at the bottom of the rear fork.
Incidents/Injuries: BMC has received one report of a fork breaking, resulting in minor scrapes and bruises to the rider.
Sold by: Authorized Stromer dealers nationwide and online from January 2012 to May 2013 for between $3,500 and $4,000.
Distributor: BMC-USA, of Boston, Mass.
Manufacturer: MyStromer AG, of Switzerland
Manufactured in: Switzerland
Note: Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/38239r-eng.php
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Media Contact
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
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SOURCE U.S. Consumer Product Safety Commission
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