Blackboard Named a Top Technology Innovator by InformationWeek 500
Award Recognizes Use of Technology To Improve Client Experience
WASHINGTON, Sept. 15 /PRNewswire/ -- Blackboard Inc. (Nasdaq: BBBB) today announced that it was selected for the InformationWeek 500, an annual listing of the nation's most innovative users of business technology. Blackboard was recognized for the collaboration of its business and technology teams that resulted in improved and enhanced user experiences for Blackboard customers.
Blackboard's education technology solutions are used by tens of millions of higher education and K-12 students, teachers and administrators, as well as teachers and learners in corporate, government and nonprofit learning and training programs. To better support its customers, Blackboard delivers an integrated customer support experience that leverages social media technologies, online communities and customer portals integrated with enterprise systems to create greater engagement and satisfaction for clients.
The systems include Behind the Blackboard™, the company's client support Web site which helps customers better manage their relationship with Blackboard, as well as a series of community sites including Ask Dr. C™, Connections and eduGarage™, where clients share experiences, ideas, technical tips and tricks and best practices. Blackboard also maintains sites to help clients find and connect with third-party development partners and to engage with Blackboard's product development teams to help inform the prioritization of support investments and the development of new ideas for future releases.
"We're working to create synergies between our internal technology infrastructure, community-facing technologies, and our support organization to more positively affect customer engagement and client success," said John Lambeth, Vice President of Blackboard's Technology Services Group. "We're excited to be recognized for the work we're doing to differentiate how we use technology, and look forward to continuing those efforts to support our clients and the broader education community."
"For 22 years, the InformationWeek 500 has honored the most innovative users of business technology," said InformationWeek Editor In Chief Rob Preston. "As we start to emerge from the worst recession in decades, the IT focus is now on driving growth -- new sources of revenue, new relationships with customers, even new business models. This year's ranking placed special emphasis on those companies and business technology executives leading that charge."
InformationWeek identifies and honors the nation's most innovative users of information technology with its annual 500 listing and also tracks the technology, strategies, investments and administrative practices of America's best-known companies. The InformationWeek 500 rankings are unique among corporate rankings as it spotlights the power of innovation in information technology, rather than simply identifying the biggest IT spenders. The 2010 list was announced yesterday at the InformationWeek 500 Conference in Dana Point, Calif.
Additional information about the Blackboard is available at http://www.blackboard.com. Details on the InformationWeek 500 can be found at http://www.informationweek.com/iw500.
About Blackboard Inc.
Blackboard Inc. (Nasdaq: BBBB) is a global leader in enterprise technology and innovative solutions that improve the experience of millions of students and learners around the world every day. Blackboard's solutions allow thousands of higher education, K-12, professional, corporate, and government organizations to extend teaching and learning online, facilitate campus commerce and security, and communicate more effectively with their communities. Founded in 1997, Blackboard is headquartered in Washington, D.C., with offices in North America, Europe, Asia and Australia.
Any statements in this press release about future expectations, plans and prospects for Blackboard and other statements containing the words "believes," "anticipates," "plans," "expects," "will," and similar expressions, constitute forward-looking statements within the meaning of The Private Securities Litigation Reform Act of 1995. Actual results may differ materially from those indicated by such forward-looking statements as a result of various important factors, including the factors discussed in the "Risk Factors" section of our Form 10-Q filed on August 9, 2010 with the SEC. In addition, the forward-looking statements included in this press release represent the Company's views as of September 15, 2010. The Company anticipates that subsequent events and developments will cause the Company's views to change. However, while the Company may elect to update these forward-looking statements at some point in the future, the Company specifically disclaims any obligation to do so. These forward-looking statements should not be relied upon as representing the Company's views as of any date subsequent to September 15, 2010.
SOURCE Blackboard Inc.
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