BioIQ Responds to TML MultiState Intergovernmental Employee Benefits Pool Email Incident

ATLANTA, May 25, 2018 /PRNewswire/ -- On April 23, 2018, an email was sent from BioIQ, Inc. to TML MultiState Intergovernmental Employee Benefits Pool members. Due to a human error, email addresses were incorrectly matched to member names. Therefore, the emails had the wrong member's first and last name in the salutation. The body of the email was exactly the same for all recipients. It listed a panel of biometric test offerings that all TML MultiState Intergovernmental Employee Benefits Pool members are generally eligible for and a link to sign up for an onsite event. No other personally identifiable information was disclosed.

BioIQ discovered this error on April 24, 2018 and took immediate steps to correct the issue. To ensure that this does not happen again, BioIQ has updated its email workflow to include a quality assurance review of emails prior to deployment.

Due to the very limited data and nature of the data disclosed, BioIQ believes that no harm is likely to occur to affected TML MultiState Intergovernmental Employee Benefits Pool members. No additional action is required by members to protect themselves. All of the impacted members have been notified by email.

For questions about this event, please reach out to the TML MultiState Intergovernmental Employee Benefits Pool Customer Care Team at (800) 348-7879.

SOURCE BioIQ