Beyond20 Senior Advisor Selected to Speak on Building a Unified Service Catalog at the 2017 Cherwell Global Conference

WASHINGTON, Sept. 14, 2017 /PRNewswire/ -- Andy Rivers, Director of Professional Services at Beyond20, has been selected to present "Creating a Unified Service Catalog" at the 2017 Cherwell Global Conference in Colorado Springs, CO. The interactive session will explore and resolve common challenges faced by distributed IT organizations when designing and building a unified service catalog.

Former Associate CIO of the University of Tennessee system, Andy has over fifteen years' experience with IT Service Management and CyberSecurity in the public and private sectors. His innovative approach to service catalog design has distinguished him as a leader in the industry as evidenced by his invitation to speak across the country at events such as Educause Connect, Fusion, and HDI.  At CGC, Andy will be presenting the unified catalog Beyond20 helped the University of North Carolina at Charlotte create.

"For many organizations, creating a service catalog is a deceptively simple task," said Rivers. "IT organizations offer so much to customers that it can become difficult to simplify, organize, and clearly communicate those offerings in a way that makes sense to and engages our customers. It is a true joy to guide our customers through the process of creating this foundational component of their ITSM journey."

Learn more about Andy's session here.

About Beyond20:

Beyond20 is a technology-enabled services firm focused on transformative Project Management and IT Service Management solutions to support the practical implementation of Best Practice. Beyond20 is a Cherwell Preferred partner, with several of the world's largest and most complex Cherwell Service Management implementations to its credit. The company's experienced team has developed numerous customer solutions leveraging Cherwell's Codeless Business Application Platform, and was awarded "Most Innovative Use of Cherwell" at the 2014 Cherwell Global Conference. Additionally, the firm is a Microsoft PPM Gold Certified Partner, Bomgar Gold Partner, and Solarwinds Authorized Partner. All of the company's consultants and trainers are ITIL, Scrum, and ISO 20k certified and have extensive practical experience. Beyond20's clients include over 30% of the Fortune500, along with numerous Universities and Government Agencies. Follow @beyond20 or visit http://www.beyond20.com to learn more.

SOURCE Beyond20

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