Best In KLAS - Sectra PACS Ranked #1 in Customer Satisfaction Both in the US and Globally

News provided by

Jan 30, 2015, 02:00 ET

SHELTON, Connecticut, January 30, 2015 /PRNewswire/ --

International medical imaging IT provider, Sectra (STO: SECT B), announced that its PACS has been awarded "Best in KLAS" both in the US and globally for highest customer satisfaction. It is the second consecutive year that Sectra PACS has been awarded "Best in KLAS" among hospitals over 200 beds in the US and the first timeto be named "Best in KLAS" in the new category of Global PACS (hospitals outside of the US). In addition, Sectra was awarded "Category Leader" for both Community PACS (hospitals under 200 beds) and Ambulatory PACS (imaging centers and radiology groups) giving Sectra the distinction to have won all the PACS honors in the US market. The awards are presented in the "2014 Best in KLAS: Software and Services" report by the research firm with the same name. Sectra PACS was first installed more than 20 years ago and now manages over 70 million annual radiology examinations worldwide.

(Logo: http://photos.prnewswire.com/prnh/20120601/537255 )

"Our consistently high customer satisfaction rankings reflect the passion of the entire Sectra organization. Every customer comment received through KLAS is circulated to all employees. This ensures that every team member gets direct feedback on where we are exceling and where we need to make changes to further improve the customer experience. We view customer loyalty as one of the key indicators of corporate success and the foundation for long term profitability. We are extremely proud to be the highest ranked vendor in all KLAS PACS categories in the US which, for the second year in a row, confirms that we have the most satisfied customers," says Sectra North American President, Mikael Anden.

"Sectra has a great partnership with our organization. They are an example of what we would like all our vendor relationships to be. They are very engaged and provide solutions for us. We just extended our contract with them," comments a large hospital PACS VP/Executive, July, 2014 at http://www.klasresearch.com/products/comments/5261 .

Read the press release from KLAS at http://www.klasresearch.com/News/PressRoom/

About KLAS

KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and counted. Working with thousands of healthcare professionals and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter athttp://www.twitter.com/KLASresearch .

About Sectra

Sectra was founded in 1978 and has its roots in Linköping University in Sweden. The company's business operation includes cutting-edge products and services within the niche segments of medical imaging and secure communication systems. Sectra has offices in 12 countries and operates through partners worldwide. Sales in the 2013/2014 fiscal year totaled SEK 853 million. The Sectra share is quoted on the NASDAQ OMX Stockholm AB exchange. For more information, visit http://www.sectra.com

Contact: Andrea Sowitch, Vice President of Marketing
Sectra North America
E-mail: [email protected]
Phone: +1-203-925-0899 ext 268

Contact: Torbjörn Kronander, President and CEO, Sectra AB
E-mail: [email protected]
Phone: +46-705-23-5227
http://www.sectra.com/medical

SOURCE Sectra