AT&T Providing Relief to Flood Victims in Southern Illinois
Displaced customers in Alexander, Pulaski and Union counties eligible for credits and installation charge waivers through June 8
CAIRO, Ill., May 12, 2011 /PRNewswire/ -- AT&T* Illinois today announced it is offering services to assist residential and business flood victims in deep southern Illinois. AT&T Illinois residential and business customers displaced by flood waters in Alexander, Pulaski and Union counties are eligible to receive certain installation waivers and credits for call forwarding services to help keep them connected.
"This is a very difficult time for our fellow citizens who have been displaced by rising flood waters in deep southern Illinois. At AT&T, we want to support these flood victims in their hour of need and by providing waivers on installation services and credits for call forwarding, we can help them stay connected to their friends, family and loved ones when they need it most," said Paul La Schiazza, President AT&T Illinois.
AT&T Illinois will waive certain installation charges, provide installation jacks and associated wiring at no cost and provide a one month credit for certain call forwarding services through June 8, 2011 for eligible displaced residential and business customers in those three Illinois counties.
"As state and local officials respond to flooding across southern Illinois, I salute businesses like AT&T, which are also joining the effort to help Illinois' families and small businesses recover," said Gov. Pat Quinn. "By working together, the people of Illinois are showing that we can overcome any challenge."
"This is a trying time for many residents of Alexander, Pulaski and Union counties who are displaced from their homes by flood waters," said State Rep. Brandon Phelps. "They need some help right now and this support from AT&T is going to help make their lives a little easier when they could use it most."
The company will waive installation charges for eligible residential and business wireline customers who are moving to a temporary location or a new permanent location because of flood waters or are returning to their original location after the flood waters recede.
In addition, AT&T will provide a one month recurring charge credit for specific Remote Call Forwarding and Call Forwarding products. AT&T will also waive the one-time activation fee for these services. The company will also provide eligible flood victims with one wireline jack and associated wiring at no cost at a temporary location whether or not they are an AT&T wireline customer. When returning to their permanent location, eligible current AT&T wireline customers will receive up to five jacks and associated wiring at no cost, and eligible non-wireline customers will receive one jack and associated wiring as no cost.
To learn more about these offers for displaced customers in Alexander, Pulaski and Union counties, residential customers can call 1-800-ATT-2020 (1-800-288-2020) and business customers can call 800-321-2000.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
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