Atlas General Insurance Group Selects the FirstBest Front Office Suite to Boost Underwriting and Agent Collaboration

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Oct 27, 2014, 10:00 ET

BEDFORD, Mass., Oct. 27, 2014 /PRNewswire/ -- FirstBest® Systems, Inc., provider of collaborative underwriting solutions for U.S. and international carriers, today announced that Atlas General Insurance Services has selected the FirstBest Front Office Suite™ to modernize collaboration with a diverse community of agents and brokers by providing them with both a powerful, easy-to-use agent portal and a best-in-class underwriting workstation.

A fast-growing managing general agent (MGA), Atlas provides exceptional service through unique options for policyholders. The organization features a wide range of insurance solutions, including specialty programs with multiple insurance-carrier partners.

With the modular applications of the FirstBest Front Office Suite — FirstBest UMS^®(Underwriting Management System), FirstBest Agent™, and FirstBest AppReader™ — Atlas will initially implement a Workers' Compensation program, quickly integrating FirstBest technology with its existing policy administration system for straight-through processing. FirstBest UMS will enrich the Atlas underwriting process from submission through issuance, including post-issuance transactions for both new and renewal business.

"Atlas chose the FirstBest Front Office Suite because it is a highly configurable underwriting workstation solution with state-of-the-art system architecture. It will allow our organization to facilitate critical workflow transformations through the implementation of a modern, proficient underwriting process in a matter of months," said Ryan Clarkson, COO, Atlas General Insurance Services. "The scope and flexibility of the FirstBest underwriting solution will help Atlas better manage our risk appetite and risk assessment practices. We can quickly launch straight-through processing for our agents to significantly improve time-to-market and achieve profitable growth."

To support key strategic initiatives, Atlas will leverage FirstBest UMS to

Streamline submission intake and agent collaboration
Implement underwriting best practices for consistency and efficiency
Insulate underwriters from legacy platform redundancies

Atlas will utilize the intuitive interface of FirstBest Agent to support

Consolidated data entry and agent-quoting capabilities at the point of service
Strong collaboration with underwriters
Enhanced book-of-business reporting capabilities

In addition, FirstBest AppReader will improve productivity and workflow speed between agents and Atlas underwriters with electronic prefill of ACORD forms during the submission process.

"We are thrilled to welcome Atlas to the FirstBest customer community," said John Belizaire, FirstBest CEO and founder. "We look forward to our partnership as Atlas leverages the FirstBest Front Office Suite to meet its strategic business objectives. Atlas will join a family of customers that have transformed their front office capabilities to support better agent/broker collaboration, straight-through processing, exception-based underwriting, knowledge management, and analytics for real-time visibility into business portfolios and underwriting operations."

About FirstBest

FirstBest^® Systems is the leading provider of insurance software solutions and services that help U.S. and global insurance companies improve underwriting profitability, scale their business, and achieve high service levels with agents and brokers. The patented and proven FirstBest Front Office Suite powers the underwriting operations of leading commercial property/casualty, specialty, and workers' compensation carriers. Processing more than $17 billion in quotes and featuring a modular set of applications, the Front Office Suite incorporates a dedicated underwriting workstation (FirstBest UMS^®), mobile underwriting (FirstBest UMS Mobile), agent/broker portal (FirstBest Agent™), data integration/upload applications (FirstBest AppReader™), and configuration tools (FirstBest Business Analyst Studio). Leading American and international carriers, such as XL Group plc, OneBeacon, Chesapeake Employers, Beacon Mutual, and ICW Group, rely on FirstBest to improve underwriting efficiencies and quality. FirstBest helps insurers institutionalize risk-assessment knowledge and best practices. With FirstBest solutions, all constituents in the underwriting process can rapidly quote, collaborate, issue, and bind business on a single, data-powered, real-time platform. To learn more, call 1-781-863-6000 or visit www.FirstBest.com.

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SOURCE FirstBest Systems, Inc.