Aspen Dental Practices Introduce Denture Money-Back Guarantee

Challenging Industry Norms with Latest Patient-Centric Innovation

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Mar 17, 2014, 12:49 ET

SYRACUSE, N.Y., March 17, 2014 /PRNewswire/ -- The phrase "…or your money back" is not one typically heard in the healthcare space, and almost never during a medical or dental visit.

But the dentists who own and operate Aspen Dental-branded practices are challenging that conventional wisdom with a recently-introduced Denture Money-Back Guarantee, a pioneering new program designed to give patients the peace of mind of knowing that if they are dissatisfied with their full or partial ComfiDents® denture for any reason, their Aspen Dental practice will refund the cost of the denture, no questions asked.

"Getting dentures is a big step, and we want our patients to know that we are committed to their complete satisfaction, from the initial visit until they've adjusted to their new denture," said Dr. Scott Dickinson, Aspen Dental practice owner from Pace, Florida. "The dentists and teams at Aspen Dental have always been focused on innovating around services and offerings that benefit patients. The Denture Money-Back Guarantee takes that patient-centric approach to the next level."

While consumer guarantees are commonplace in the retail industry, they are seldom offered in healthcare settings. The Denture Money-Back Guarantee is possible in part because each Aspen Dental practice has its own on-site denture laboratory, which ensures not only that dentures are custom-crafted for each patient, but also facilitates quick turnaround for denture repairs, and relines or adjustments.

More details about the Denture Money-Back Guarantee can be found at www.aspendental.com/dentures.

About Aspen Dental
Aspen Dental is one of the largest and fastest-growing networks of independent dental care providers in the U.S. with more than 400 practices in communities across 27 states. As part of its mission to provide America with a healthy mouth, Aspen Dental practices provide millions of Americans with access to quality, affordable dental care. Every Aspen Dental-branded practice offers a full range of dental and denture services – including comprehensive exams, cleanings, extractions, fillings, periodontal treatment, whitening, oral surgery, crown and bridge work.

In 2013, Aspen Dental-branded practices recorded nearly 2.9 million patient visits and welcomed more than 600,000 new patients. The dentists and staff at Aspen Dental-branded practices have a deep commitment to patient satisfaction. Every Aspen Dental location is accredited by the Better Business Bureau, maintaining an A+ rating.

Aspen Dental practices are supported by Aspen Dental Management, Inc., a dental support organization that provides non-clinical business support to licensed, independent dentists.

To learn more about Aspen Dental practices and services, get answers to frequently asked questions, find a location, and schedule appointments, visit www.aspendental.com. To learn more about careers at Aspen Dental-branded practices or Aspen Dental Management, Inc., visit http://aspendentaljobs.com.

SOURCE Aspen Dental