ARAG Named a Top 100 Call Center for Fifth Consecutive Year
DES MOINES, Iowa, May 12, 2015 /PRNewswire/ -- ARAG®, a leader in legal insurance, announced today it has been named a Top 100 Call Center by BenchmarkPortal. This is the fifth consecutive year ARAG has made the list, continuing its track record of industry-leading customer service. This award is in addition to the prestigious Center of Excellence honor that BenchmarkPortal has bestowed on ARAG for the past eight consecutive years.
"The ARAG Customer Care team continues to raise the bar for service excellence in our industry," says David Murray, ARAG President and CEO. "The exceptional service the team provides will only grow in importance as ARAG makes affordable legal services available to all consumers through ARAGlegal.com."
BenchmarkPortal Senior Research Executive and CEO Bruce L. Belfiore added, "ARAG's placement among the Top 100 Call Centers is a direct result of its leadership's commitment to balancing cost-effective service solutions with best-in-class service performance."
This is one of many honors ARAG has won in consecutive years. In 2014 ARAG earned a Center of Excellence honor for the eighth consecutive year and the "Best Place to Work in Insurance" award given by Business Insurance® magazine for the fifth consecutive year.
About BenchmarkPortal
BenchmarkPortal is internationally recognized as the premier research and education organization for customer contact best practices. Each year the organization features a Top 100 Call Centers Contest for centers located in North America. Companies applying for the award submit multiple key performance indicators (KPIs), and BenchmarkPortal cross-checks those KPIs against its system. Learn more about Benchmark Portal.
About ARAG:
ARAG ® (www.ARAGlegal.com) is a leader in legal insurance. It provides people with affordable and reliable legal counsel for everyday life matters. The company has an international premium base of more than $2 billion and protects 15.5 million individuals and their families – worldwide. We give you the freedom and control to embrace life's opportunities.
ARAG's North American headquarters are based in Des Moines, Iowa. We've earned the prestigious Center of Excellence Award for eight consecutive years (2007-2014) and have been voted a Best Places to Work in Insurance the past five years (2009-2014).
For more news and information about ARAG visit ARAGlegal.com.
Media Contact:
Jen Harken, Corporate Communications Manager
[email protected] or 515-237-0271
Logo - http://photos.prnewswire.com/prnh/20150209/174292LOGO
SOURCE ARAG
Related Links
WANT YOUR COMPANY'S NEWS FEATURED ON PRNEWSWIRE.COM?
Newsrooms &
Influencers
Digital Media
Outlets
Journalists
Opted In
Share this article