Apple Recalls Three-Prong Wall Plug Adapters Included in World Travel Adapter Kit Due to Risk of Electric Shock

News provided by

U.S. Consumer Product Safety Commission

Jun 05, 2019, 14:00 ET

WASHINGTON, June 5, 2019 /PRNewswire/ -- https://www.cpsc.gov/Recalls/2019/Apple-Recalls-Three-Prong-Wall-Plug-Adapters-Included-in-World-Travel-Adapter-Kit-Due-to-Risk-of-Electric-Shock

Recall Summary

Name of Product: Apple AC World Travel Adapter Kits

Hazard: The three-prong AC wall plug adapters can break and expose the metal portion of the adapter, posing an electric shock risk.

Remedy: Replace

Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.

Consumer Contact:

Apple at 800-275-2273 anytime, or online at www.apple.com, click on Support and then click on Apple Three-Prong AC Wall Plug Adapter Recall Program at the bottom of the page.

Recall Details

Units: About 814,000 (in addition, about 81,000 were sold in Canada)

Description:
This recall involves three-prong AC wall plug adapters included in the Apple World Travel Adapter Kit sold before February 2015. The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide. The recalled adapters were made for use primarily in the United Kingdom, Singapore, and Hong Kong and were also sold with Mac computers and iOS devices. The recalled three-prong AC wall plug adapters are white with no letters on the inside slot where it attaches to an Apple power adapter. Redesigned adapters are white with gray on the inside portion that attaches to the power adapter.

Incidents/Injuries: Apple has received six reports from other countries of wall plug adapters breaking and consumers receiving shocks, including two reports of consumers who were medically evaluated and released without need for further medical treatment. No reports of incidents or injuries were reported by U.S. consumers.

Sold At: Apple stores and other home electronics stores nationwide, and online at Apple.com from January 2003 through January 2015 for about $30.

Importer: Apple Inc., of Cupertino, Calif.

Manufactured in: China

In Conjunction With: Canada

Note: Health Canada's press release is available at: https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/69690r-eng.php

This recall was conducted voluntarily by the company under CPSC's Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Media Contact
Please use the phone numbers below for all media requests.
Phone: 301-504-7908
Spanish: 301-504-7800

Recall Number: 19-132

SOURCE U.S. Consumer Product Safety Commission