Announcing Princeton Mortgage's +81 Net Promoter Score

PENNINGTON, N.J., June 28, 2018 /PRNewswire/ -- Princeton Mortgage is proud to announce their excellent Net Promoter Score. "The satisfaction of our customers is of paramount importance. We believe in the law of congruent experience. We treat our employees well and in turn they treat our customers well. Our NPS of +81 is a testament to our motivated and thriving team!" says Rich Weidel of their recent Net Promoter Score release.

Understanding our strengths and challenges is crucial; learning from our clients will only serve to enhance our service to them. To better achieve this goal, in January 2018, Princeton Mortgage partnered with Social Survey to launch our client survey. We asked a single question: How likely is it that you would recommend our company to a friend or colleague?

The survey yielded a Net Promoter Score (NPS), which is utilized in surveys across all industries and is recognized as a powerful tool to help gauge customer loyalty, and by extension, company health.  Scores range from -100 to +100. An NPS that is positive (higher than zero) is regarded as good; an NPS of 50 or more is considered excellent. The average NPS in the financial services industry is 46. 

Princeton Mortgage is pleased to share that in the first half of 2018, our survey resulted in an excellent NPS of 81! Check it out here!

At Princeton Mortgage we strive to provide a level of service and value that is radically superior to our competition. At the center of everything that we do is the Effortless Mortgage™ which is backed by the Princeton Promise. If our clients believe their loan process was not effortless, they can request up to $1000 credit back at closing.  At Princeton Mortgage, we pride ourselves on our culture of integrity by doing what we say that we are going to do.

Princeton Mortgage was founded in 1983 as a licensed mortgage banker and is backed by a 100+ year old multi-faceted real estate brokerage, investment, and insurance company. Princeton Mortgage is positioned as a well-capitalized banker that is debt free and is creating dynamic new opportunities within their industry.

Contact:
Nicole M Gordon
Sales Enablement Manager
[email protected] 
1240 Winnowing Way, Suite 100
Mount Pleasant, SC 29466
M- 973-975-2182
www.princetonmortgage.com 
https://npsbenchmarks.com/companies/princeton-mortgage-corporation

SOURCE Princeton Mortgage