Ameritech Financial Features Stellar Customer Service for Optimal Client Experience
ROHNERT PARK, Calif., March 27, 2018 /PRNewswire/ -- Ameritech Financial has a strong customer service team to serve the needs of enrolled clients throughout their experience with the company. Ameritech Financial is a document preparation company that helps to align federal student loan borrowers with programs that potentially lower their monthly payments. With several dedicated customer service team members who help answer questions related to Ameritech's services, the company is proud to offer such robust support to its clients.
"We've built out this great customer service department and we're proud of what we've accomplished," said Tom Knickerbocker, Executive Vice President of Ameritech Financial. "Performing our jobs well not only means the process is done correctly, but also ensures that our clients have a good experience."
Ameritech Financial helps federal student loan borrowers analyze their loan situation and, if appropriate, identify, apply for, and recertify enrollment in repayment plans and programs that are offered by the Department of Education. Ameritech Financial specializes in these processes related to federal programs, but the company itself is a private, independent entity with no affiliation with any government agency or loan servicer. This positions Ameritech to provide a unique, borrower-centered service.
Customer service representatives can answer or help to answer a range of queries clients might have about the services they are receiving. Representatives are proud to offer a quick response time when contacted as well as accommodating the schedules of clients.
Ameritech Financial recognizes the need for exceptional service as it provides help with a process that borrowers can do by themselves for free. Ameritech Financial values each and every client that chooses to enroll in its services.
"Our goal, ultimately, is to make life easier for our clients when it comes to applying for and staying enrolled in repayment plans," said Knickerbocker. "And, in turn, those repayment plans were designed by lawmakers to make life easier by making loan payments more affordable. So service and a great customer experience is truly paramount to what we do."
About Ameritech Financial
Ameritech Financial is a private company located in Rohnert Park, California. Ameritech Financial has already helped thousands of consumers with financial analysis and student loan document preparation to apply for federal student loan repayment programs offered through the Department of Education.
Ameritech Financial is a member of the Association for Student Loan Relief (AFSLR), and each representative on the phone has received the Certified Student Loan Professional certification through the International Association of Professional Debt Arbitrators (IAPDA).
Ameritech Financial prides itself on its exceptional Customer Service.
Contact
To learn more about Ameritech Financial, please contact:
Ameritech Financial
5789 State Farm Drive #265
Rohnert Park, CA 94928
1-800-792-8621
[email protected]
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