American Airlines Assists Customers Affected By Winter Storm Luna

American Waives Rebooking Charge for Customers Experiencing Travel Challenges Because of Winter Weather

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American Airlines

Jan 28, 2013, 10:52 ET

FORT WORTH, Texas, Jan. 28, 2013 /PRNewswire/ -- American Airlines is offering customers flexibility to change their travel plans due to Winter Storm Luna.

Customers ticketed on American Airlines, American Eagle or AmericanConnection flights on Jan. 28 to, from, or through the cities listed below may change flights without penalty, have the ticket-reissue charge waived for one ticket change, and begin travel as late as Jan. 30 under American's current travel waiver.

Here is the list of affected cities and airports:

  • New York Kennedy (JFK)
  • New York LaGuardia (LGA)
  • Newark, N.J. (EWR)
  • White Plains, N.Y. (HPN)

To change travel dates, customers should contact American Airlines Reservations at 1-800-433-7300 in the U.S. or Canada. Customers calling from outside the U.S. or Canada should check American's Worldwide Reservations Numbers page on AA.com.

About American Airlines
American Airlines focuses on providing an exceptional travel experience across the globe, serving more than 260 airports in more than 50 countries and territories. American's fleet of nearly 900 aircraft fly more than 3,500 daily flights worldwide from hubs in Chicago, Dallas/Fort Worth, Los Angeles, Miami and New York. American flies to nearly 100 international locations including important markets such as London, Madrid, Sao Paulo and Tokyo. With more than 500 new planes scheduled to join the fleet, including continued deliveries of the Boeing 737 family of aircraft and new additions such as the Boeing 777-300ER and the Airbus A320 family of aircraft, American is building toward the youngest and most modern fleet among major U.S. carriers. American's website, AA.com®, provides customers with easy access to check and book fares, and personalized news, information and travel offers. American's AAdvantage® program, one of the most popular frequent flyer programs in the world, lets members redeem miles for flights to almost 950 destinations worldwide, as well as flight upgrades, vacation packages, car rentals, hotel stays and other retail products. The airline also offers nearly 40 Admirals Club® locations worldwide providing comfort, convenience, and an environment with a full range of services making it easy for customers to stay productive without interruption. American is a founding member of the oneworld® alliance, which brings together some of the best and biggest airlines in the world, including global brands like British Airways, Cathay Pacific, Iberia Airlines, Japan Airlines, LAN and Qantas. Together, its members serve more than 900 destinations with more than 9,000 daily flights to 150 countries and territories. Connect with American on Twitter @AmericanAir or Facebook.com/AmericanAirlines. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation. AMR Corporation common stock trades under the symbol "AAMRQ" on the OTCQB marketplace, operated by OTC Markets Group.

SOURCE American Airlines

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