American Airlines Announces New Award Travel Options, Policies and Inflight Services

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Apr 08, 2014, 09:43 ET

FORT WORTH, Texas, April 8, 2014 /PRNewswire/ -- American Airlines today announced new mileage redemption options for American Airlines AAdvantage and US Airways Dividend Miles members, as well as new checked bag policies for customers traveling across the combined network of more than 356 destinations in 56 countries. The changes, along with enhancements in First and Business Class on flights operated by US Airways, part of American Airlines Group, will provide customers a more consistent experience and an onboard product in line with or better than that of American's competitors.

Mileage Redemption Structure
Effective today for travel starting June 1, Dividend Miles members now will be able to book last seat availability awards for flights year-round without any blackout dates. For AAdvantage members, AAnytime award travel will now be available more for than half of the year at an even lower redemption level. Previous redemption rates called for 25,000 miles one way, and the new redemptions will start at 20,000 miles one way. Redemption mileage during the remainder of the year will begin at 30,000 miles one way for last seat availability. The exceptions will fall on the busiest travel days of the year. On those days, American will offer a higher award redemption option, which will be available starting at 50,000 miles one way. Since January, when American and US Airways launched the first phase of reciprocal frequent flyer benefits, AAdvantage and Dividend Miles members have earned more than 587 million miles through travel across the new American's combined global network. For details on award travel levels, visit aa.com/aadvantage or usairways.com/dividendmiles.

Checked Bag Policies
American has also updated its checked bag policies. For flights operated by American, these changes take place for tickets issued starting today. For flights operated by US Airways, these changes take place for tickets issued starting April 23. The changes include removing the second bag charge on flights to and from South America. Also, AAdvantage Gold members and Dividend Miles Platinum and Gold members will receive one fewer free checked bag than they do today. Customers traveling on an AAnytime award or a full-fare economy ticket (on legacy American) will no longer receive free checked bags. Lastly, Citi cardholders will continue to receive one free checked bag, and starting April 30, that same benefit will also apply to customers who have the US Airways MasterCard^® with an annual fee of at least $79.

Importantly, American leads the industry in baggage exemptions for our nation's military as the only airline to offer five free checked bags to military servicemen and women traveling on orders, and three bags to military servicemen and women on personal travel. For details on checked baggage policies visit aa.com/baggageallowance or http://bit.ly/BagPolicies.

Inflight Enhancements
Customers in First Class on flights operated by US Airways will now enjoy an updated selection of fresh meals on most flights longer than 1,000 nautical miles, or about 2 hours 45 minutes in duration. Customers in international Business Class on flights operated by US Airways will be able to tune out or tune in to new entertainment options with new Bose^® Quiet Comfort^® 15 Acoustic Noise Cancelling headphones. Another feature includes Business Class on Boeing 757 and 767 aircraft which will now offer 60 movies and a greater variety of television programs, as well as audio selections on the new Samsung Galaxy Tab. Business Class on Airbus A330 aircraft now offers double the previous entertainment options, with more than 250 movies and 350 audio choices. For details on inflight enhancements, visit usairways.com.

About American Airlines Group
American Airlines Group (NASDAQ: AAL) is the holding company for American Airlines and US Airways. Together with American Eagle and US Airways Express, the airlines operate an average of nearly 6,700 flights per day to 339 destinations in 54 countries from its hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix and Washington, D.C. The American Airlines AAdvantage and US Airways Dividend Miles programs allow members to earn and redeem miles for travel and everyday purchases as well as flight upgrades, vacation packages, car rentals, hotel stays and other retail products. American is a founding member of the oneworld^® alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries. Connect with American on Twitter @AmericanAir and at Facebook.com/AmericanAirlines, and follow US Airways on Twitter @USAirways and at Facebook.com/USAirways.