Amdocs Receives Highest Possible Overall Rating in BSS Market Report From Leading Analyst Firm

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Mar 03, 2010, 06:26 ET

ST. LOUIS, Missouri, March 3, 2010 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it received the highest possible overall rating of "Very Strong" in Gartner's business support systems (BSS) vendor evaluation. This was reported in the Gartner(1) Dataquest report published in December 2009 titled, "Dataquest Insight: Business Support System Market Overview and Strategic Scorecard for Vendors, 2009."

In May 2009, Gartner ranked Amdocs as the worldwide market share leader in 2008 in the Telecommunications Software Management Systems marketplace, based on total revenue from BSS, operational support systems (OSS) and service delivery platforms (SDPs), in a report(2), titled, "Market Share: Telecom Operations Management Systems (BSS, OSS and SDP), Worldwide, 2006-2008."

In January Amdocs announced the new version of its product portfolio - Amdocs CES 8 - the industry's most comprehensive portfolio of customer experience systems (CES) spanning BSS, operational support systems (OSS) and network-connected service delivery platforms (SDP). New BSS products introduced can help service providers lower their operational costs and grow their business profitably as they launch new services include:

    - Amdocs Convergent Charging (Turbo Charging) - A single,
      real-time charging product for both prepaid and postpaid services; set
      an industry record while measuring real-time charging for prepaid
      services on blade servers in a recent benchmark test that ran charging
      scenarios for 150 million subscribers, including 120 million prepaid
      subscribers, demonstrating the ability to process 276 million busy hour
      call attempts (BHCA) - executing 3,300 events per second per core; the
      product also supports the Linux/x86 operating system, and can run on
      multiple servers based on x86 processors;
    - Amdocs Universal Storefront - Delivers one e-commerce
      experience for all goods and services - from devices and accessories to
      pricing plans, ring tones and video by hiding the complexity of service
      providers' different offerings and configurations, allowing consumers
      to experience a familiar, simple shopping experience;
    - Amdocs BSS Pack - Off-the-shelf solution for rapid, low-risk
      deployment, pre-packaging products, services and business processes for
      convergent charging (based on Amdocs' Turbo Charging technology),
      ordering, CRM, self-service and a product catalog; can be deployed for
      trial within two weeks.

Amdocs also received the highest possible overall rating of "Very Strong" in Gartner's OSS vendor evaluation. This was reported in the Gartner(3) Dataquest report published in January 2010 titled, "Dataquest Insight: Operations Support System Market Overview and Strategic Scorecard for Vendors, 2009."

(1) Gartner: "Dataquest Insight: Business Support System Market Overview and Strategic Scorecard for Vendors, 2009" by Norbert J. Scholz, December 22, 2009.

(2) Gartner: "Market Share: Telecom Operations Management Systems (BSS, OSS and SDP), Worldwide, 2006-2008" by Martina Kurth, Norbert J. Scholz, Kamlesh Bhatia, May 5, 2009.

(3) Gartner: "Dataquest Insight: Operations Support System Market Overview and Strategic Scorecard for Vendors, 2009" Martina Kurth, January 13, 2010.

About Amdocs

Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services, and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs' offerings help service providers explore new business models, differentiate through personalized customer experiences, and streamline operations. A global company with revenue of $2.86 billion in fiscal 2009, Amdocs has approximately 18,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at http://www.amdocs.com.

Amdocs' Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2009, filed on December 7, 2009 and our Form 6-K filed for the first quarter of fiscal 2010 on February 8, 2010.

Web site: http://www.amdocs.com

SOURCE Amdocs