ST. LOUIS, Nov. 27, 2013 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that two analyst firms have separately reported Amdocs as the leading services vendor in the global telecom testing market. TechNavio1 and NelsonHall2 estimate Amdocs' market share to be the highest in the industry at 15-17 percent and 13 percent respectively.
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TechNavio's report lists vendor stability, cost-effectiveness, reliability and scope of offerings as the key criteria for service providers when choosing a software testing services vendor, and highlights Amdocs' industry-specific focus on the telecom sector as a key company strength. NelsonHall's research finds that despite tougher economic conditions, there is an increasing service provider demand for specialist testing services, as reflected in Amdocs' market-share leadership over non-telecom-specific vendors and offshore solutions.
"Amdocs' deep understanding of what service providers need to succeed allows us to lead industry innovation in testing technologies, methodologies and business process best practices, and is key to the success of our global testing practice," said Rebecca Prudhomme, vice president of product and solutions marketing at Amdocs. "By significantly reducing testing time and costs for our customers, we are helping them reduce time to market, deliver a high-quality customer experience, and maintain their competitive edge."
TechNavio, the market research platform of Infiniti Research Ltd., publishes periodic market research reports on niche and emerging technologies. An abstract of the testing report referenced above is available here. Founded in 1998, NelsonHall is an analyst and advisory firm with an evidence-based approach to market and service provider assessments and an unrivalled BPO and outsourcing knowledge covering an extensive range of business processes and industry sectors. More information on their report is available here.
1 TechNavio Insights research report: "Global Software Testing Services Market in Telecom Sector 2012-2016" |
2 Nelson Hall research report: "Software Testing Assessment and Forecast April 2013" |
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About Amdocs
For more than 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control product portfolio with value-driven professional services and managed services operations. With revenue of $3.3 billion in fiscal 2013, Amdocs and its 20,000 employees serve customers in more than 70 countries.
Amdocs: Embrace Challenge, Experience Success.
For more information, visit Amdocs at www.amdocs.com
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2012 filed on December 11, 2012 and our quarterly 6-K forms furnished on February 12, May 16 and August 12, 2013.
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