Amdocs Leads Global Revenue Management Market for Seventh Year in a Row, Analyst Firm Reports
Amdocs' percentage market share three times larger than second-placed vendor; Analysys Mason also names Amdocs leader in convergent charging sub-segment for second consecutive year
ST. LOUIS, Oct. 1, 2014 /PRNewswire/ -- Amdocs (NASDAQ: DOX), the leading provider of customer experience solutions, today announced that Analysys Mason's "Revenue management systems: worldwide market shares 2013" report has named Amdocs the global market-share leader in the overall revenue management space for the seventh consecutive year. According to Analysys Mason, Amdocs is the only vendor with overall market-share leadership across all geographical regions, and estimates Amdocs' market share at 26.5 percent, nearly three times that of the second-placed vendor (with 9.6 percent).
The revenue management market covered by Analysys Mason includes billing, mediation, partner and interconnect solutions, across systems and services. Within billing, the report highlights the growing demand for convergent charging solutions in all regions, with convergent platforms becoming a mandatory requirement in all new revenue management deployments, and the report names Amdocs market-share leader in this sub-segment as well.
"Service providers are spending more with fewer vendors and have adopted a 'best-of-suite' rather than 'best-of-breed' approach," said John Abraham, Senior Analyst at the revenue management program at Analysys Mason. "Amdocs offers integrated 'super-suites' to address service provider requirements end-to-end, and is, according to our data, the preferred supplier of Tier-1 players. By offering strong real-time capabilities, the company's convergent charging solution is well-positioned for further growth in this market. Amdocs also enables service providers to retire network-based prepaid charging systems, supporting both prepaid and postpaid offerings with one charging solution."
Furthermore, according to the Analysys Mason report, vendors today need to be able to offer policy-based charging capabilities, whether themselves or through partnerships, in order to address service providers' growing need to charge for data delivered over mobile broadband, and for new types of data plans such as shared family and device plans. Analysys Mason also notes that as revenue management platforms move closer to real-time processing due to the constant growth in data usage, service providers need charging systems that can process this larger volume of usage data.
"Amdocs continues to invest in product and services innovation and has introduced offerings to address emerging needs in the areas of policy and charging integration as well as that of processing larger volumes of usage data," said Rebecca Prudhomme, vice president of product and solutions marketing at Amdocs. "Amdocs Omni Convergent Charging integrates policy control with real-time charging, an enterprise product catalog and service delivery, enabling service provider flexibility to define, launch and monetize any service bundle with fast time to market for new offers. Amdocs TeraScale delivers carrier-grade, real-time data management capabilities and analytics enablement, optimized for big data analytics."
Recent Amdocs wins in the revenue management domain, include:
- Sprint (U.S.) selects Amdocs Convergent Charging, to be delivered by Amdocs under a managed services model, and allow rapid creation and monetization of a full range of 3G and 4G data services offered across Sprint brands
- Telefonica Argentina selects multiple Amdocs solutions, including billing, for a transformation project aimed to differentiate its brand experience by allowing wireline subscribers to move seamlessly between all customer interaction channels
- Telkom SA (South Africa) selects Amdocs for a transformation project, to be delivered under a managed services model, to consolidate operations across lines of business on Amdocs' billing and convergent charging systems and offer new, advanced and converged next-generation services
- FET (Taiwan) selects Amdocs for a charging and billing modernization project to facilitate the launch of 4G LTE services to the local marketplace
Supporting Resources
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About Amdocs
For more than 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control and optimization product portfolio with value-driven professional services and managed services operations. With revenue of $3.3 billion in fiscal 2013, Amdocs and its more than 22,000 employees serve customers in over 80 countries.
Amdocs: Embrace Challenge, Experience Success.
For more information, visit Amdocs at www.amdocs.com
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2013 filed on December 09, 2013 and our quarterly 6-K forms furnished on February 11, May 15 and August 18, 2014.
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