Amdocs Introduces Wi-Fi Experience Solution, Enabling Service Providers to Quickly Launch New Wi-Fi Services

Pre-integrated Wi-Fi control and monetization solution enables seamless access between 3G/4G networks and Wi-Fi for optimal customer experience

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Amdocs

Apr 16, 2013, 06:00 ET

BERLIN, April 16, 2013 /PRNewswire/ -- At the Policy Control and Data Pricing event, Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today introduced the Amdocs Wi-Fi Experience Solution, a pre-integrated Wi-Fi control and monetization solution that enables mobile and fixed broadband service providers to accelerate the introduction of innovative Wi-Fi services. 

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The Amdocs Wi-Fi Experience Solution allows service providers to extend existing data services with Wi-Fi. The solution features leading policy control and authentication capabilities for subscriber onboarding and service innovation, as well as a portal framework that integrates with the service provider's existing customer service portal and payment systems for rapid service monetization. 

Leveraging Amdocs' extensive network control solutions proven at tier-1 service providers, the Amdocs Wi-Fi Experience Solution:

  • Enables a seamless access experience from 3G and 4G to Wi-Fi, with no need for the subscriber to re-authenticate
  • Supports Wi-Fi roaming and Wi-Fi services as an extension of a 3G, 4G or fixed data service bundle, with flexible metering options based on time, volume, speed and quality of service (QoS)
  • Allows monetization of casual users of Wi-Fi services, such as a day pass, and the ability to associate multiple devices to a common Wi-Fi,  mobile or fixed broadband data plan

The Amdocs Wi-Fi Experience Solution consists of key Amdocs network control products pre-integrated as a single Wi-Fi system, including Amdocs Service Controller (AAA), Amdocs Policy Controller, Amdocs Subscriber Data Broker and a portal integration framework.   These products offer multi-network support and extensive interoperability with network elements such as gateways and deep packet inspection devices, enabling ease of deployment in mixed vendor heterogeneous network (HetNet) environments.

According to a global service provider survey on Wi-Fi deployment trends announced in January, service differentiation is now viewed as the top driver for Wi-Fi – ahead of Wi-Fi data offloading.  The survey, conducted for Amdocs by Analysys Mason, found that the majority of service providers cited service differentiation as the #1 driver for their Wi-Fi strategies. 

"We expect handset Wi-Fi usage to grow to more than 60 percent of overall mobile phone traffic in the next few years, while tablet Wi-Fi usage will remain constant at more than 80 percent of traffic," said Chris Nicoll, principal analyst at Analysys Mason. "Service providers must capitalize on Wi-Fi's popularity and are now attaching increased significance to Wi-Fi as a service differentiator, using it to deliver incremental value to their customers and to open the door to new monetization opportunities."

"Service providers are seeking ways to easily integrate Wi-Fi into their offerings, such as providing a shared data quota across multiple devices and networks," said Rebecca Prudhomme, Amdocs vice president for product and solutions marketing.  "Unlike standalone Wi-Fi solutions, the Amdocs Wi-Fi Experience Solution offers a common data subscription management approach across 3G/4G/Fixed and Wi-Fi, and ties into existing payment systems for service monetization.  Our pre-integrated approach provides a time to market advantage over vendor-specific Wi-Fi solutions, and helps operators address today's imperative of providing customers a range of Wi-Fi services, as part of a broader HetNet strategy." 

Supporting Resources

About Amdocs
For more than 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control product portfolio with value-driven professional services and managed services operations. With revenue of $3.2 billion in fiscal 2012, Amdocs and its 20,000 employees serve customers in more than 60 countries.

Amdocs: Embrace Challenge, Experience Success.

For more information, visit Amdocs at www.amdocs.com

Amdocs' Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2012 filed on December 11, 2012 and our Form 6-K furnished for the first quarter of fiscal 2013 on February 12, 2013.

SOURCE Amdocs

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