Alpine Access Appoints New Chief Financial Officer

DENVER, May 31, 2011 /PRNewswire/ -- Alpine Access, the premier provider of virtual contact center solutions and services, today announced that Robert N. Pinkerton will serve as the company's new Chief Financial Officer. With more than 25 years of experience managing global and domestic financial operations, strategic growth opportunities, M&A and acquisition integration, capital raising, and the investment community, Pinkerton will oversee all aspects of Alpine Access' financial and accounting operations as well as the investment community and access to the capital markets.  As a member of the executive leadership team, he will also play a key role in helping determine the strategic direction of the company and have significant responsibility for helping the company achieve its financial goals.

(Photo: http://photos.prnewswire.com/prnh/20110531/LA09892)

"Throughout his distinguished career as an investment banker and an operator, Bob has demonstrated exceptional business insight and strong leadership. He brings broad financial experience to Alpine Access as well as a deep understanding of our business and the customer care industry," commented Christopher M. Carrington, President and CEO of Alpine Access.  "I am excited to have Bob as a member of our team as we drive our unrelenting focus on providing value for our customers, take advantage of all strategic opportunities and continue achieving double-digit growth and market dominance."

After over 12 years as an investment banker, focusing on M&A and leveraged buyouts, Pinkerton became Senior Vice President of Corporate Development, Divisional CFO, and Corporate Treasurer for CSG Systems, International, Inc., a publicly traded leader in customer care and billing software and services.  While at CSG, Pinkerton was responsible for raising over $700mm of capital, helping set and execute on the company's growth strategies, and managing the financial operations of the Global Software and Services Division.  After a successful career at CSG, Pinkerton became a member of the Board and Transitional CEO of a consumer products company, mix1 Beverage Company, that most recently received an investment from the Hershey Corporation.  

"Alpine Access leads the industry in growth because it is literally transforming the customer service landscape with a more economical business model that delivers better value and higher quality results," said Pinkerton. "I am honored to be joining this team of experienced visionaries and look forward to helping the company bring its employee-based virtual customer care solution to companies worldwide."

Pinkerton holds an MBA from the University of Chicago with a concentration in finance and a BA from the University of Rochester. He is also a member of the board and executive committee for the Epilepsy Foundation of America in Washington D.C.

About Alpine Access

Alpine Access pioneered the virtual contact center model in 1998 to deliver high quality customer service at a lower cost for brand-conscious companies.  With more than 4,500 professionals in the U.S. and Canada, Alpine Access was recently named the best contact center and CRM outsourcer for client satisfaction by the Black Book of Outsourcing. Alpine Access' clients include ten of the Fortune 100 companies in the financial services, communications, technology, healthcare, retail, travel and hospitality sectors. Visit www.alpineaccess.com or call 1-866-279-0585 for more information.

SOURCE Alpine Access

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