Acuant and NewTech Automotive Improve CRM for Auto Dealerships with Mobile Information Capture
New Solution Improves Dealership Customer Satisfaction Scores with Reduced Wait Time, Streamlined Sales Processes
LOS ANGELES, May 3, 2017 /PRNewswire/ -- Acuant, a leading provider of data capture and authentication solutions, today announced that it has formed a partnership with NewTech Automotive Services, one of the automotive industry's leading innovators in technology, consulting, financial services, and vehicle management.
Acuant's Acufill™ technology, integrated with NewTech Automotive, will enable sales associates at automotive dealerships across the country to capture and auto-populate critical customer information into the dealership's CRM system, using an Android or IOS enabled mobile device. The solution will enable quick and easy capture of ID's before customers go for test drives, enhancing both the customer experience and the accuracy of data for dealerships. No standing around to photocopy your ID or manually enter data. Improving these workflows has been proven to increase Customer Satisfaction Index Scores (CSI) which leads to higher sales volume.
Information is encrypted and data is not stored locally on the mobile phone to meet regulatory and compliance concerns. Acuant's solution also provides the ability to authenticate and verify a customer's credentials with third party systems to identify counterfeit IDs instantly reducing fraud.
"The automotive sales process is undergoing a significant digital transformation as dealerships embrace new mobile CRM technologies that bring sales associates closer to their customers to improve the entire buying process from the initial test drive to the final sale," said Yossi Zekri, President and CEO of Acuant. "We are excited to provide a solution that helps modernize the automotive sales function at dealerships to improve customer satisfaction rating and streamline the sales process."
About NewTech Automotive Services
NewTech Automotive Services is one of the automotive industry's leading innovators in technology, consulting, financial services, and vehicle management. Since 1998, our proven systems and methods have helped car dealers throughout the country add more volume and gross.
Advanced technologies from NewTech Automotive Affiliated companies can help you save time and money while implementing capabilities that will systematize your dealership's operations. These technology products and services will enable you to sell and market your vehicles, finance products and repair services in a more efficient manner.
About Acuant
Acuant Inc. is a global technology company that provides comprehensive Identity Verification solutions responding to various levels of risk and assurance requirements. Utilizing patented technology Acuant transforms data intake into a business-enhancing proposition while instantly reducing the risk of fraudulent transactions.
Acuant's intelligent engineering is made to work in any industry in any environment with compatibility for Windows, iOS, Android, Hybrid and HTML 5- and built to allow meeting the highest level security requirements and regulations such as KYC, PII, HIPAA and AML. Partners include start-ups, Fortune 500 and FTSE 350 organizations.
For more information, please visit acuantcorp.com
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PR Contact:
Mike Gallo
Lumina Communications for Acuant Corp
212-239-8594
[email protected]
SOURCE Acuant
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