5 Trends to Know About Today's Multigenerational Workforce

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Jun 22, 2023, 08:08 ET

New Robert Half report offers key takeaways for employers

MENLO PARK, Calif., June 22, 2023 /PRNewswire/ -- Today's workforce is made up of four distinct generations. Understanding what motivates each of them can help companies more effectively recruit, manage and retain strong teams. Examining the Multigenerational Workforce, a new report from talent solutions and business consulting firm Robert Half, reveals what to know about today's multigenerational workforce. Insights include:

A new report from Robert Half, reveals what to know about today's multigenerational workforce.

Money matters most for most workers. A competitive salary with regular merit increases has the biggest impact on job satisfaction and retention for millennials, Gen Xers and baby boomers. Gen Z is the only generation for whom other factors ranked higher than compensation. In addition, Gen X workers (32%) are most likely to feel underpaid.

Takeaway: Research and benchmark salaries on a regular basis. Consult sources like the Salary Guide From Robert Half to ensure employees are paid competitively.
Gen Z wants the best of both worlds. One-third of Gen Z professionals prefer to choose when and where to work. At the same time, they crave more in-person interactions than employees of other generations. And six in 10 are concerned about missing out on project opportunities and promotions when working remotely.

Takeaway: Consider implementing a flexible work policy that allows for both remote options and purposeful in-office time for training and team building activities.
AI is weighing on workers' minds. Despite being digitally savvy, 78% of Gen Z professionals are concerned about AI impacting their job, versus 48% of millennials, 40% of Gen Xers and only 27% of baby boomers. That said, workers of all generations would rather undergo training to reskill for a new role at their current company than pursue a different position if their job was at risk.

Takeaway: Provide opportunities for employees at all levels to learn new skills, stay up to date with technology and explore different career paths within your company.
Contract work is attractive to younger professionals. Half of Gen Zers who are looking for a new job in 2023 are interested in full-time contract work. Contract roles appeal to many people due to the opportunity to take on a variety of assignments and work at different companies to build skills and connections.

Takeaway: Consider hiring contract professionals who have specialized skills and fresh ideas that can help your business stay nimble.
Deal breakers are similar across generations. Though not in the same order, all generations rank a lack of salary transparency, unclear or unreasonable job responsibilities and poor communication with a hiring manager among the top reasons to withdraw from consideration for an open role.

Takeaway: Be upfront about salaries and job responsibilities with candidates. When working with a talent solutions firm, communicate your needs clearly and stay in close touch with the recruiter.

"Building and managing teams is complicated, especially as workforce demographics and priorities shift," said Paul McDonald, senior executive director of Robert Half. "Ultimately, all professionals want to feel supported and valued. Understanding what makes different generations tick and striving to create a work environment that addresses their various needs can go a long way toward improving engagement, productivity and retention."

About the Research

Findings are based on surveys developed by Robert Half and conducted by an independent research firm in April and January 2023 and November 2022. Each survey contains responses from at least 1,000 workers 18 years or older. View Robert Half's Examining the Multigenerational Workforce report for additional insights.

About Robert Half

Robert Half (NYSE: RHI) is the world's first and largest specialized talent solutions firm that connects opportunities at great companies with highly skilled job seekers. Offering contract and permanent placement solutions in the fields of finance and accounting, technology, administrative and customer support, legal, and marketing and creative, Robert Half has more than 300 locations worldwide, including nearly 100 locations in 18 countries outside the United States. Robert Half is the parent company of Protiviti^®, a global consulting firm that provides internal audit, risk, business and technology consulting solutions. Robert Half, including Protiviti, has been named to the Fortune^® Most Admired Companies^™ and 100 Best Companies to Work For lists and is a Forbes Best Employer for Diversity. Explore our comprehensive solutions, research and insights at RobertHalf.com.

SOURCE Robert Half