CAMPBELL, Calif., Oct. 5, 2016 /PRNewswire/ -- [24]7, a global leader in intent-driven customer engagement solutions, today announced the appointment of two key members of its executive team. Joe Eskew, who previously served as vice president, worldwide sales for virtualization at Oracle has been named Chief Revenue Officer, and George Haddad, formerly chief human resources officer at Veritas Technologies LLC, has been named Worldwide Head of Human Resources.
Eskew has a proven track record of success in driving growth and profitability at enterprise software technology and solutions companies. He brings deep field operational experience with enterprise software companies with expertise in virtualization, cloud computing, security and compliance, database and infrastructure solutions. Prior to his role at Oracle, Eskew played key roles at IBM, Xerox PARC and Citrix. Eskew will report to Chief Executive Officer PV Kannan.
Haddad has demonstrated leadership in all aspects of strategic and operational human resources with specialized experience in high-growth companies. He has a proven track record of partnering with global business leaders to build, develop and mentor critical talent to accelerate business results. He has extensive experience in building, leading and aligning HR functions and working effectively with leadership and employees at all levels of an organization. Prior to Veritas, Haddad held leadership roles at SYNNEX Concentrix Corp, Hewlett-Packard and Verisign. Haddad will report to Chief People Officer Shanmugam Nagarajan.
"We are building the team to lead [24]7 through its next phase of growth, and these two appointments are a key part of that strategy," said Kannan. "Joe has proven he can build results-driven enterprise sales, consulting and professional services teams. George has demonstrated success in broad-based human capital leadership, with a solid track record of establishing high performing HR teams."
"The vision, the products and the people are what drew me to [24]7," said Eskew. "[24]7 is uniquely positioned in the market, using artificial intelligence and machine learning to deliver on the vision of intent-driven engagement. We work with a wide range of Fortune 500 companies who lead their industries in customer experience, and I look forward to ensuring that they understand the power of everything [24]7 has to offer."
"People are critical to organizational success, and culture is an accelerator of that success," said Haddad. "[24]7 has an amazing culture and has done a phenomenal job attracting top talent from around the world. We need to ensure that we continue to attract and retain top talent while also developing our talent to continue to learn, grow as a high performing team, and preserve the company's high performance culture during this phase of rapid growth. I'm looking forward to partnering across the organization to ensure that human resources remains a key driver of [24]7's success."
About [24]7
[24]7 is redefining the way that companies interact with consumers. The company's intent-driven customer engagement platform assists several hundred million visitors across all channels, and engages in more than 1.5 billion conversations annually, most of which are automated. Using [24]7 solutions, many of the world's largest and most recognizable brands are anticipating and acting on consumer intent to create more personalized customer experiences, resulting in an order of magnitude improvement in customer satisfaction, brand loyalty and potential revenue streams. For more information, visit: http://www.247-inc.com.
[24]7 is a registered trademark of 24/7 Customer, Inc. All other brands, products or service names are or may be trademarks or service marks of their respective owners.
Contact
Marshneill Abraham
Senior Manager, Public Relations, [24]7
416-518-2098
[email protected]
Sarah Hale
Walker Sands on behalf of [24]7
312-241-1471
[email protected]
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SOURCE [24]7
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