2022 Phase I CRO Benchmarking Report with Key Company Service Quality Profiles

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May 11, 2022, 16:30 ET

DUBLIN, May 11, 2022 /PRNewswire/ -- The "Phase I CRO Benchmarking (14th Ed.)" report has been added to ResearchAndMarkets.com's offering.

The CRO Benchmarking report has been designed with two goals. The first is to help sponsors make more informed CRO selections. It can be challenging to find the right fit for a particular sponsor organization or trial. And without prior experience with a CRO, it is difficult to judge how the CRO will perform.

Major Topics:

Service Provider Selection Process
Service Provider Perceptions and Interactions
Service Provider Performance and Loyalty
Company Service Quality Profiles

186 experienced Phase I outsourcers shared their insights regarding 547 recent service provider encounters. The publisher analyzed a variety of factors around CRO selection and share performance data for 32 CROs on 22 attributes across several categories (Budget Factors, Delivery Factors, Staff Characteristics, Accessibility, and Services).

The second goal of the report is to help CROs optimize operational and marketing strategies. Learning your customers' assessments of your strengths and weaknesses can be invaluable for both the development and marketing of a successful offering. With this report, you'll understand in which areas your company's performance shines and in which areas you may need to close the gap relative to competitors. These insights can then be used to design marketing materials that effectively promote your company's strengths and differentiators.

Key Topics Covered:

Service Provider Selection Process

Primary Section Takeaways
Preferred Provider Agreements
Selection Attributes
Use of Outside Consultants for CRO
Identification and Selection
Service Provider Perceptions and Interactions
Primary Section Takeaways
Phase I Leadership, Familiarity, and Reported Use
Service Provider Preference
Service Provider Preference among Users
Cost Perceptions
Cost Experience among Users
Summary Table

Service Provider Performance and Loyalty

Primary Section Takeaways
Budget Factors
Delivery Factors
Staff Characteristics
Accessibility
Services
A Note on Harvey Ball Calculations
Performance Across Service Providers
CRO Performance: Budget Factors
CRO Performance: Delivery Factors
CRO Performance: Staff Characteristics
CRO Performance: Accessibility
CRO Performance: Services
Customer Loyalty: 2022
Customer Loyalty: 3-Year Rolling Average

Company Service Quality Profiles

Study Data

Phase I Leaders, Unprompted
Other Responses
Phase I Leaders, Prompted
Service Provider Familiarity
Service Provider Familiarity - Additional Providers
Service Provider Reported Usage
Service Provider Preference
Service Provider Differentiation
Service Provider Cost Perceptions
Use of Preferred Providers
Number of Preferred Providers
Selection Drivers: Selecting among
Preferred Providers
Preferred Provider Attributes Gaining Importance
Selection Drivers: When Not Using
Preferred Providers
Selection Drivers: No Preferred Providers
Service Provider Attributes Gaining Importance:
No Preferred Providers
Use of Outside Consultants for CRO Identification
and Selection
Service Provider Drill-downs

Altasciences (Algorithme, Vince, WCCT)
BioPharma Services Inc
Biotrial
Catalyst Clinical Research
Celerion
CHDR
Covance/Labcorp
CTI Clinical Trial & Consulting
DCRI-Duke
Eurofins (including bioskin)
Frontage
ICON (including PRA)
Innovaderm
Questions about this report
IQVIA
Lambda
Medpace
NAMSA (including Clinlogix)
Novotech
Novum
Nuvisan
Parexel
Pharm-Olam International
PPD
Precision for Medicine
QPS
Quotient Clinical
SGS Life Sciences
Siro Clinpharm
Spaulding Clinical
Syneos Health (including Synteract)
TKL Research

Worldwide Clinical Trials

Demographics

Company Type
Office Location
Job Title
Decision-making Responsibility
Outsourcing Involvement by Phase
Involvement in Clinical Development
Therapeutic Areas of Responsibility
Years of Industry Experience

For more information about this report visit https://www.researchandmarkets.com/r/msksg8

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