17th Annual Call Center Week Announces Awards Finalists for Excellence in Contact Center Industry
Excellence Awards Will Recognize the Call Center Leaders & Innovators of 2016
LAS VEGAS, May 4, 2016 /PRNewswire/ -- The 17th Annual Call Center Week is proud to announce the Finalists for the prestigious Excellence Awards. The awards honor and recognize the most innovative contact center solutions and executives in 10 industry categories. The winners will be announced during the Awards Evening Gala, which will be held during Call Center Week (June 27- July 1, 2016), on Tuesday, June 28th, at The Mirage, Las Vegas.
"Congratulations to the finalists for the CCW Excellence Awards," said Lisa Schulman, Executive Producer of CCW. "We received an impressive roster of applications; our finalists have demonstrated that they have the commitment and internal collaboration needed to get to the next level of service excellence."
The finalists, recognized for their superior thinking, creativity and execution within the call center industry, are listed below alphabetically and by category:
Best Contact Center Leader of the Year
Rick Quinones, Conduit Global
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Best Outsourced Provider
Alorica
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Best in Class Contact Center (Under 99 Seats)
DHL Express
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Best Use of Voice of the Customer
New York Life
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Best in Class Contact Center (100 -199 Seats)
aok teleservice
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Best Contact Center Culture
Crisis Response Network, Inc.
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Best in Class Contact Center (200+ Seats)
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Best Corporate Social Responsibility Program
Aquire BPO
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Best Training & Development Program
Etech Global Services
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Best Technology Solution Provider
Lionbridge
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For more information on the Call Center Week Excellence Awards, please visit the website: Call Center Week Excellence Awards.
Register today to attend the 17th Annual Call Center Week and learn from industry leaders recognized at the Awards Gala. To register, please visit www.callcenterweek.com or call 1-800-882-8684. For more information, download the agenda.
About IQPC:
IQPC produces 1,500 global events that are custom-tailored to the unique needs of business executives. Founded in 1973, IQPC leverages an office network that spans six continents and a wealth of intellectual capital to provide an unparalleled portfolio of conferences and seminars. For more information, please visit www.iqpc.com
Contact:
Marly Derisma
Awards Coordinator
IQPC
212-885-2681
[email protected]
SOURCE IQPC
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