123inkjets Named a Bizrate® Circle of Excellence Platinum Award Winner for 2014
LONG BEACH, Calif., Nov. 17, 2014 /PRNewswire/ -- 123inkjets, a leading eCommerce retailer of printer ink and toner, has been awarded the Bizrate® Platinum award for excellent online service.
Bizrate® Insights is one of the most highly regarded resources for consumer-generated reviews. By giving customers a platform to voice their shopping experience with a particular company, Bizrate helps consumers make informed decisions based on a business's track record.
The Bizrate® Circle of Excellence Platinum award recognizes those online retailers within the Bizrate Insights North America Network who have demonstrated outstanding performance, as rated by their customers, throughout a one year period.
"Since the beginning, customer satisfaction was always at the forefront of corporate goals," said Patrick Devane, Senior Vice President. "As our customer base grew and our product line increased, we took appropriate measures to ensure that every individual customer received the highest level of service possible."
This year, out of 4,700 online retailers eligible for the award, only 80 received this symbol of superior service. Platinum winners received a minimum rating of 9 out of 10 in all seven key satisfaction indicators. The ratings are from direct customer feedback throughout the award year, collected at the point-of-sale and after the delivery of goods.
About 123inkjets
123inkjets is an online provider of high quality and low-priced printer consumables. An alternative to printer brand supplies for budget-minded consumers and businesses, 123inkjets allows customers to save on costly printer ink and toner while still benefiting from professional print results. Their dedication to customer satisfaction has earned them their fifth award from Bizrate® Insights, and places them alongside fellow winners such as Bose, Zappos.com and Crutchfield.
SOURCE 123inkjets
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