SaaS Customer Relationship Management (CRM) Market is poised to grow by $ 44.17 billion during 2021-2025 registering a decelerating CAGR of about 14%, owing to the increasing adoption of SaaS CRM by SMEs, increasing adoption of cloud-based offerings, and increasing adoption of SaaS CRM by media sector.
The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. Furthermore, this research analysis offers insights on impact of key factors promoting and impeding the market growth at present as well as in the forthcoming years. In addition, if interested in knowing more about the innovative strategies adopted by Adobe Inc., Fujitsu Ltd., International Business Machines Corp., Microsoft Corp., Oracle Corp., to strengthen their foothold in the market:-
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The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report provides a forecast from 2021 till 2025 with 2020 as the base year.
Our SaaS Customer Relationship Management (CRM) Market research report is covering the current trends and effect on the business of COVID-19. As the business impact of COVID-19 spreads, the Information Technology industry will have a mixed impact while SaaS Customer Relationship Management (CRM) Market is expected to have positive & superior growth.
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For each key country, detailed analysis, and data for annual revenue ($ bn) are available for 2021-2025. The breakdown of the key national markets by end-user type and geography over the forecast years are also included. The market is fragmented based on end-user (retail, BFSI, manufacturing, telecom and IT, and others) and geography (North America, Europe, APAC, South America, and MEA). Retail segment are likely to gain the largest end-user segment share while North America continuing to contribute the highest growth in the SaaS CRM market during the forecast period.
Gain access to our detailed analysis of market numbers represented and explained in this 120-page report TOC and 109 exhibits for effective decision making.
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Technavio's robust vendor analysis is designed to help clients improve their market position. Along with this, the report also provides a detailed analysis of several leading SaaS Customer Relationship Management (CRM) Market vendors and emerging players.
This market research report will help clients identify new growth opportunities and design unique growth strategies by providing a comprehensive analysis of the market's competitive landscape and offering information on the products offered by companies.
One of the Fortune 500 companies have leveraged this Technavio report to strengthen their market share and presence in regional markets including North America region which is expected to offer highest market growth opportunities in near future
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Table of Contents:
Executive Summary
Market Landscape
- Market ecosystem
- Value chain analysis
Market Sizing
- Market definition
- Market segment analysis
- Market size 2020
- Market outlook: Forecast for 2020 - 2025
Five Forces Analysis
- Five forces summary
- Bargaining power of buyers
- Bargaining power of suppliers
- Threat of new entrants
- Threat of substitutes
- Threat of rivalry
- Market condition
Vendor Landscape
- Vendor landscape
- Landscape disruption
Vendor Analysis
- Vendors covered
- Market positioning of vendors
- Adobe Inc.
- Fujitsu Ltd.
- International Business Machines Corp.
- Microsoft Corp.
- Oracle Corp.
- Sage Group Plc
- Salesforce.com Inc.
- SAP SE
- SugarCRM Inc.
- Zendesk Inc.
Market Segmentation by End-user
- Market segments
- Comparison by End-user
- Retail - Market size and forecast 2020-2025
- BFSI - Market size and forecast 2020-2025
- Manufacturing - Market size and forecast 2020-2025
- Telecom and IT - Market size and forecast 2020-2025
- Others - Market size and forecast 2020-2025
- Market opportunity by End-user
Customer landscape
Geographic Landscape
- Geographic segmentation
- Geographic comparison
- North America - Market size and forecast 2020-2025
- Europe - Market size and forecast 2020-2025
- APAC - Market size and forecast 2020-2025
- South America - Market size and forecast 2020-2025
- MEA - Market size and forecast 2020-2025
- Key leading countries
- Market opportunity by geography
- Market drivers
- Market challenges
- Market trends
Appendix
- Scope of the report
- Currency conversion rates for US$
- Research methodology
- List of abbreviations
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Technavio is a leading global technology research and advisory company. Their research and analysis focus on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions. With over 500 specialized analysts, Technavio's report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio's comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.
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