The Regional Telecommunicator Academy Graduates Class #013
ARLINGTON, Texas, Aug. 12, 2022 /PRNewswire/ -- The North Central Texas Emergency Communications District (NCT9-1-1) will graduate 19 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #013 on August 12, 2022 in Arlington. This class includes recruits from 13 different agencies, including Cockrell Hill Police Department, Collin County Sheriff's Office, Mineral Wells Police Department, Rockwall County Sheriff's Office, among others.
The graduating recruits will have completed a rigorous four-week program that teaches equipment use, state mandates and regulations, how to handle emergency communications situations such as active shootings, and more. Texas is the only state in the country that requires its telecommunicators to be licensed alongside peace officers and jailers, and NCT9-1-1 hosts the only 9-1-1 telecommunicator academy in the state. The district welcomes recruits from outside its region to participate and this year includes participants from Dallas ISD Police Department, Freestone County Sheriff's Office, Irving Police Department, and Red Oak ISD Police Department.
"At the academy, we're not just training people to fill positions," said NCT9-1-1 Training Coordinator Bret Batchelor. "We are building a community of resiliency and camaraderie with our recruits. I want them to walk away with the skills to not only be successful at their new jobs, but to build a lifelong career as a 9-1-1 telecommunicator and to one day pass on their experiences to the next generation of dispatchers."
The program has graduated recruits from all over Texas and Arkansas since its inception in February of 2016 and continues to grow with classes held twice a year in the winter and summer.
The North Central Texas Emergency Communications District (NCT9-1-1) is responsible for 40 plus Emergency Communication Centers (ECCs) in the 13 counties surrounding the Dallas-Fort Worth Metroplex. The district supports these ECCs through maintaining and upgrading 9-1-1 equipment, providing up-to-date mapping information, training 9-1-1 telecommunicators, educating the public on the proper use of 9-1-1, and monitoring ECC functionality and compliances. NCT9-1-1 serves a population of 1.7 million and 10,000+ square miles.
Media Contact:
Destanie Ontiveros
Communications Coordinator
O. 817-704-5681
C. 682-666-2502
[email protected]
www.NCT911.org
SOURCE North Central Texas Emergency Communications District
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