Appointment scheduling software market 2023-2027: A descriptive analysis of five forces model, market dynamics, and segmentation - Technavio

NEW YORK, Jan. 17, 2023 /PRNewswire/ -- According to Technavio, the global appointment scheduling software market size is estimated to grow by USD 205.88 million from 2022 to 2027. The market is estimated to grow at a CAGR of 9.24% during the forecast period. Moreover, the growth momentum will accelerate. North America will account for 40% of the global market's growth during the forecast period. 

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Global appointment scheduling software market - Five forces
The global appointment scheduling software market is fragmented, and the five forces analysis covers – 

• Bargaining power of buyers 
• The threat of new entrants
• Threat of rivalry
• Bargaining power of suppliers
• Threat of substitutes
• For interpretation of Porter's five forces model – buy the report!

Global appointment scheduling software market – Customer landscape 

The report includes the market's adoption lifecycle, from the innovator's stage to the laggard's stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their growth strategies.

Global appointment scheduling software market - Segmentation assessment

Segment overview
Technavio has segmented the market based on type (small and medium-size enterprises and large enterprises) and end-user (corporate, healthcare, education, and others). 

• The small and medium-size enterprises segment will grow at a significant rate during the forecast period. Appointment scheduling software can assist startups and small and medium enterprises by lowering information asymmetries and increasing efficiency and accessibility. Technology can help in the elimination of errors and simplify processes by boosting consistency across information sources, making processes more transparent, and eliminating the use of physical documents. Small and medium enterprises can gather information about clients and maintain open lines of communication. Such factors will drive the growth of the global market during the forecast period.

Geography overview
Based on geography, the global appointment scheduling software market is segmented into North America, APAC, Europe, South America, and Middle East and Africa. The report provides actionable insights and estimates the contribution of all regions to the growth of the global appointment scheduling software market.

• North America is estimated to account for 40% of the growth of the global market during the forecast period. The region is a lucrative market for vendors, as it is an early adopter of advanced technologies across various industries. The high concentration of vendors and the availability of in-house IT solutions and cloud infrastructure will further drive the market's growth in the region. The US contributes a majority of the revenue of the market.

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Global appointment scheduling software market – Market dynamics
Key factor driving market growth

• The increased adoption of cloud-based appointment scheduling software will drive the growth of the market.
• Factors such as limited hardware infrastructure requirements, low reliance on internal IT staff, low maintenance costs, low administrative costs, high efficiency, and no licensing costs are increasing the adoption of cloud-based appointment scheduling software.
• Cloud-based scheduling software enables organizations to access information and services remotely via a web browser without installing or managing them.
• The increased use of cloud-based software during the pandemic due to the adoption of a work-from-home culture has fueled the market growth.
• Therefore, the global appointment scheduling software market is expected to grow significantly during the forecast period.

Leading trends influencing the market 

• The emergence of SaaS-based application scheduling software solutions is a key trend in the market.
• Vendors offer SaaS-based endpoint detection and response solutions to customers, which can be availed by customers on a pay-per-use basis.
• SaaS-based endpoint detection and response solutions automatically update a product and respond to security threats. Hence, they are gradually replacing conventional software and service-based endpoint detection and response solutions.
• Vendors in the market, such as Intel Security and Symantec, offer these solutions as specialized offerings.
• These factors will support the growth of the global SaaS-based endpoint detection market during the forecast period. 

Major challenges hindering market growth

• The availability of open-source solutions will challenge the market during the forecast period.
• Open-source software is developed through community forums and collaboratives.
• Open-source solutions are preferred by organizations with limited resources and expertise.
• Moreover, these solutions are considered reliable and robust.
• Thus, the rising adoption of open-source platforms is expected to hinder the adoption of appointment scheduling software.

Drivers, trends, and challenges have an impact on market dynamics, which can impact businesses. Find some insights from a sample report!

What are the key data covered in this appointment scheduling software market report?

• CAGR of the market during the forecast period
• Detailed information on factors that will drive the growth of the appointment scheduling software market between 2023 and 2027
• Precise estimation of the size of the appointment scheduling software market and its contribution to the parent market
• Accurate predictions about upcoming trends and changes in consumer behavior
• Growth of the appointment scheduling software market across North America, APAC, Europe, South America, and Middle East and Africa
• A thorough analysis of the market's competitive landscape and detailed information about vendors
• Comprehensive analysis of factors that will challenge the growth of appointment scheduling software market vendors

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Table of contents

1 Executive Summary

• 1.1 Market overview 
• Exhibit 01: Executive Summary – Chart on Market Overview
• Exhibit 02: Executive Summary – Data Table on Market Overview
• Exhibit 03: Executive Summary – Chart on Global Market Characteristics
• Exhibit 04: Executive Summary – Chart on Market by Geography
• Exhibit 05: Executive Summary – Chart on Market Segmentation by Type
• Exhibit 06: Executive Summary – Chart on Market Segmentation by End-user
• Exhibit 07: Executive Summary – Chart on Incremental Growth
• Exhibit 08: Executive Summary – Data Table on Incremental Growth
• Exhibit 09: Executive Summary – Chart on Vendor Market Positioning

2 Market Landscape

• 2.1 Market ecosystem 
• Exhibit 10: Parent market
• Exhibit 11: Market Characteristics

3 Market Sizing

• 3.1 Market definition 
• Exhibit 12: Offerings of vendors included in the market definition

• 3.2 Market segment analysis 
• Exhibit 13: Market segments

• 3.3 Market size 2022

• 3.4 Market outlook: Forecast for 2022-2027 
• Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ million)
• Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ million)
• Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
• Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)

4 Historic Market Size

• 4.1 Global appointment scheduling software market 2017 - 2021
• Exhibit 18: Historic Market Size – Data Table on Global appointment scheduling software market 2017 - 2021 ($ million)

• 4.2 Type Segment Analysis 2017 - 2021 
• Exhibit 19: Historic Market Size – Type Segment 2017 - 2021 ($ million)

• 4.3 End-user Segment Analysis 2017 - 2021 
• Exhibit 20: Historic Market Size – End-user Segment 2017 - 2021 ($ million)

• 4.4 Geography Segment Analysis 2017 - 2021 
• Exhibit 21: Historic Market Size – Geography Segment 2017 - 2021 ($ million)

• 4.5 Country Segment Analysis 2017 - 2021 
• Exhibit 22: Historic Market Size – Country Segment 2017 - 2021 ($ million)

5 Five Forces Analysis

• 5.1 Five forces summary 
• Exhibit 23: Five forces analysis - Comparison between 2022 and 2027

• 5.2 Bargaining power of buyers 
• Exhibit 24: Chart on Bargaining power of buyers – Impact of key factors 2022 and 2027

• 5.3 Bargaining power of suppliers 
• Exhibit 25: Bargaining power of suppliers – Impact of key factors in 2022 and 2027

• 5.4 Threat of new entrants 
• Exhibit 26: Threat of new entrants – Impact of key factors in 2022 and 2027

• 5.5 Threat of substitutes 
• Exhibit 27: Threat of substitutes – Impact of key factors in 2022 and 2027

• 5.6 Threat of rivalry 
• Exhibit 28: Threat of rivalry – Impact of key factors in 2022 and 2027

• 5.7 Market condition 
• Exhibit 29: Chart on Market condition - Five forces 2022 and 2027

6 Market Segmentation by Type

• 6.1 Market segments 
• Exhibit 30: Chart on Type - Market share 2022-2027 (%)
• Exhibit 31: Data Table on Type - Market share 2022-2027 (%)

• 6.2 Comparison by Type 
• Exhibit 32: Chart on Comparison by Type
• Exhibit 33: Data Table on Comparison by Type

• 6.3 Small and medium size enterprises - Market size and forecast 2022-2027 
• Exhibit 34: Chart on Small and medium size enterprises - Market size and forecast 2022-2027 ($ million)
• Exhibit 35: Data Table on Small and medium size enterprises - Market size and forecast 2022-2027 ($ million)
• Exhibit 36: Chart on Small and medium size enterprises - Year-over-year growth 2022-2027 (%)
• Exhibit 37: Data Table on Small and medium size enterprises - Year-over-year growth 2022-2027 (%)

• 6.4 Large enterprises - Market size and forecast 2022-2027
• Exhibit 38: Chart on Large enterprises - Market size and forecast 2022-2027 ($ million)
• Exhibit 39: Data Table on Large enterprises - Market size and forecast 2022-2027 ($ million)
• Exhibit 40: Chart on Large enterprises - Year-over-year growth 2022-2027 (%)
• Exhibit 41: Data Table on Large enterprises - Year-over-year growth 2022-2027 (%)

• 6.5 Market opportunity by Type 
• Exhibit 42: Market opportunity by Type ($ million)

7 Market Segmentation by End-user

• 7.1 Market segments 
• Exhibit 43: Chart on End-user - Market share 2022-2027 (%)
• Exhibit 44: Data Table on End-user - Market share 2022-2027 (%)

• 7.2 Comparison by End-user 
• Exhibit 45: Chart on Comparison by End-user
• Exhibit 46: Data Table on Comparison by End-user

• 7.3 Corporate - Market size and forecast 2022-2027
• Exhibit 47: Chart on Corporate - Market size and forecast 2022-2027 ($ million)
• Exhibit 48: Data Table on Corporate - Market size and forecast 2022-2027 ($ million)
• Exhibit 49: Chart on Corporate - Year-over-year growth 2022-2027 (%)
• Exhibit 50: Data Table on Corporate - Year-over-year growth 2022-2027 (%)

• 7.4 Healthcare - Market size and forecast 2022-2027
• Exhibit 51: Chart on Healthcare - Market size and forecast 2022-2027 ($ million)
• Exhibit 52: Data Table on Healthcare - Market size and forecast 2022-2027 ($ million)
• Exhibit 53: Chart on Healthcare - Year-over-year growth 2022-2027 (%)
• Exhibit 54: Data Table on Healthcare - Year-over-year growth 2022-2027 (%)

• 7.5 Education - Market size and forecast 2022-2027
• Exhibit 55: Chart on Education - Market size and forecast 2022-2027 ($ million)
• Exhibit 56: Data Table on Education - Market size and forecast 2022-2027 ($ million)
• Exhibit 57: Chart on Education - Year-over-year growth 2022-2027 (%)
• Exhibit 58: Data Table on Education - Year-over-year growth 2022-2027 (%)

• 7.6 Others - Market size and forecast 2022-2027
• Exhibit 59: Chart on Others - Market size and forecast 2022-2027 ($ million)
• Exhibit 60: Data Table on Others - Market size and forecast 2022-2027 ($ million)
• Exhibit 61: Chart on Others - Year-over-year growth 2022-2027 (%)
• Exhibit 62: Data Table on Others - Year-over-year growth 2022-2027 (%)

• 7.7 Market opportunity by End-user 
• Exhibit 63: Market opportunity by End-user ($ million)

8 Customer Landscape

• 8.1 Customer landscape overview 
• Exhibit 64: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

9 Geographic Landscape

• 9.1 Geographic segmentation 
• Exhibit 65: Chart on Market share by geography 2022-2027 (%)
• Exhibit 66: Data Table on Market share by geography 2022-2027 (%)

• 9.2 Geographic comparison 
• Exhibit 67: Chart on Geographic comparison
• Exhibit 68: Data Table on Geographic comparison

• 9.3 North America - Market size and forecast 2022-2027
• Exhibit 69: Chart on North America - Market size and forecast 2022-2027 ($ million)
• Exhibit 70: Data Table on North America - Market size and forecast 2022-2027 ($ million)
• Exhibit 71: Chart on North America - Year-over-year growth 2022-2027 (%)
• Exhibit 72: Data Table on North America - Year-over-year growth 2022-2027 (%)

• 9.4 APAC - Market size and forecast 2022-2027
• Exhibit 73: Chart on APAC - Market size and forecast 2022-2027 ($ million)
• Exhibit 74: Data Table on APAC - Market size and forecast 2022-2027 ($ million)
• Exhibit 75: Chart on APAC - Year-over-year growth 2022-2027 (%)
• Exhibit 76: Data Table on APAC - Year-over-year growth 2022-2027 (%)

• 9.5 Europe - Market size and forecast 2022-2027
• Exhibit 77: Chart on Europe - Market size and forecast 2022-2027 ($ million)
• Exhibit 78: Data Table on Europe - Market size and forecast 2022-2027 ($ million)
• Exhibit 79: Chart on Europe - Year-over-year growth 2022-2027 (%)
• Exhibit 80: Data Table on Europe - Year-over-year growth 2022-2027 (%)

• 9.6 South America - Market size and forecast 2022-2027
• Exhibit 81: Chart on South America - Market size and forecast 2022-2027 ($ million)
• Exhibit 82: Data Table on South America - Market size and forecast 2022-2027 ($ million)
• Exhibit 83: Chart on South America - Year-over-year growth 2022-2027 (%)
• Exhibit 84: Data Table on South America - Year-over-year growth 2022-2027 (%)

• 9.7 Middle East and Africa - Market size and forecast 2022-2027 
• Exhibit 85: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
• Exhibit 86: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
• Exhibit 87: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
• Exhibit 88: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)

• 9.8 US - Market size and forecast 2022-2027
• Exhibit 89: Chart on US - Market size and forecast 2022-2027 ($ million)
• Exhibit 90: Data Table on US - Market size and forecast 2022-2027 ($ million)
• Exhibit 91: Chart on US - Year-over-year growth 2022-2027 (%)
• Exhibit 92: Data Table on US - Year-over-year growth 2022-2027 (%)

• 9.9 China - Market size and forecast 2022-2027
• Exhibit 93: Chart on China - Market size and forecast 2022-2027 ($ million)
• Exhibit 94: Data Table on China - Market size and forecast 2022-2027 ($ million)
• Exhibit 95: Chart on China - Year-over-year growth 2022-2027 (%)
• Exhibit 96: Data Table on China - Year-over-year growth 2022-2027 (%)

• 9.10 Canada - Market size and forecast 2022-2027
• Exhibit 97: Chart on Canada - Market size and forecast 2022-2027 ($ million)
• Exhibit 98: Data Table on Canada - Market size and forecast 2022-2027 ($ million)
• Exhibit 99: Chart on Canada - Year-over-year growth 2022-2027 (%)
• Exhibit 100: Data Table on Canada - Year-over-year growth 2022-2027 (%)

• 9.11 Japan - Market size and forecast 2022-2027
• Exhibit 101: Chart on Japan - Market size and forecast 2022-2027 ($ million)
• Exhibit 102: Data Table on Japan - Market size and forecast 2022-2027 ($ million)
• Exhibit 103: Chart on Japan - Year-over-year growth 2022-2027 (%)
• Exhibit 104: Data Table on Japan - Year-over-year growth 2022-2027 (%)

• 9.12 UK - Market size and forecast 2022-2027
• Exhibit 105: Chart on UK - Market size and forecast 2022-2027 ($ million)
• Exhibit 106: Data Table on UK - Market size and forecast 2022-2027 ($ million)
• Exhibit 107: Chart on UK - Year-over-year growth 2022-2027 (%)
• Exhibit 108: Data Table on UK - Year-over-year growth 2022-2027 (%)

• 9.13 Market opportunity by geography 
• Exhibit 109: Market opportunity by geography ($ million)

10 Drivers, Challenges, and Trends

• 10.1 Market drivers

• 10.2 Market challenges

• 10.3 Impact of drivers and challenges 
• Exhibit 110: Impact of drivers and challenges in 2022 and 2027

• 10.4 Market trends

11 Vendor Landscape

• 11.1 Overview

• 11.2 Vendor landscape 
• Exhibit 111: Overview on Criticality of inputs and Factors of differentiation

• 11.3 Landscape disruption 
• Exhibit 112: Overview on factors of disruption

• 11.4 Industry risks 
• Exhibit 113: Impact of key risks on business

12 Vendor Analysis

• 12.1 Vendors covered 
• Exhibit 114: Vendors covered

• 12.2 Market positioning of vendors 
• Exhibit 115: Matrix on vendor position and classification

• 12.3 Appointy Software Inc. 
• Exhibit 116: Appointy Software Inc. - Overview
• Exhibit 117: Appointy Software Inc. - Product / Service
• Exhibit 118: Appointy Software Inc. - Key offerings

• 12.4 Awebstar 
• Exhibit 119: Awebstar - Overview
• Exhibit 120: Awebstar - Product / Service
• Exhibit 121: Awebstar - Key offerings

• 12.5 Bitrix Inc. 
• Exhibit 122: Bitrix Inc. - Overview
• Exhibit 123: Bitrix Inc. - Product / Service
• Exhibit 124: Bitrix Inc. - Key offerings

• 12.6 Block Inc. 
• Exhibit 125: Block Inc. - Overview
• Exhibit 126: Block Inc. - Business segments
• Exhibit 127: Block Inc. - Key offerings
• Exhibit 128: Block Inc. - Segment focus

• 12.7 Calendly LLC 
• Exhibit 129: Calendly LLC - Overview
• Exhibit 130: Calendly LLC - Product / Service
• Exhibit 131: Calendly LLC - Key offerings

• 12.8 DaySmart Software 
• Exhibit 132: DaySmart Software - Overview
• Exhibit 133: DaySmart Software - Product / Service
• Exhibit 134: DaySmart Software - Key offerings

• 12.9 Deputechnologies Pty Ltd. 
• Exhibit 135: Deputechnologies Pty Ltd. - Overview
• Exhibit 136: Deputechnologies Pty Ltd. - Product / Service
• Exhibit 137: Deputechnologies Pty Ltd. - Key offerings

• 12.10 Doodle AG 
• Exhibit 138: Doodle AG - Overview
• Exhibit 139: Doodle AG - Product / Service
• Exhibit 140: Doodle AG - Key offerings

• 12.11 EngageBay Inc. 
• Exhibit 141: EngageBay Inc. - Overview
• Exhibit 142: EngageBay Inc. - Product / Service
• Exhibit 143: EngageBay Inc. - Key offerings

• 12.12 Q-nomy Inc. 
• Exhibit 144: Q-nomy Inc. - Overview
• Exhibit 145: Q-nomy Inc. - Product / Service
• Exhibit 146: Q-nomy Inc. - Key offerings

• 12.13 Setmore Appointments 
• Exhibit 147: Setmore Appointments - Overview
• Exhibit 148: Setmore Appointments - Product / Service
• Exhibit 149: Setmore Appointments - Key offerings

• 12.14 SimplyBook.me Ltd. 
• Exhibit 150: SimplyBook.me Ltd. - Overview
• Exhibit 151: SimplyBook.me Ltd. - Product / Service
• Exhibit 152: SimplyBook.me Ltd. - Key offerings

• 12.15 Squarespace Inc. 
• Exhibit 153: Squarespace Inc. - Overview
• Exhibit 154: Squarespace Inc. - Product / Service
• Exhibit 155: Squarespace Inc. - Key offerings

• 12.16 TerminApp GmbH 
• Exhibit 156: TerminApp GmbH - Overview
• Exhibit 157: TerminApp GmbH - Product / Service
• Exhibit 158: TerminApp GmbH - Key offerings

• 12.17 Zoho Corp. Pvt. Ltd. 
• Exhibit 159: Zoho Corp. Pvt. Ltd. - Overview
• Exhibit 160: Zoho Corp. Pvt. Ltd. - Product / Service
• Exhibit 161: Zoho Corp. Pvt. Ltd. - Key offerings

13 Appendix

• 13.1 Scope of the report

• 13.2 Inclusions and exclusions checklist 
• Exhibit 162: Inclusions checklist
• Exhibit 163: Exclusions checklist

• 13.3 Currency conversion rates for US$ 
• Exhibit 164: Currency conversion rates for US$

• 13.4 Research methodology 
• Exhibit 165: Research methodology
• Exhibit 166: Validation techniques employed for market sizing
• Exhibit 167: Information sources

• 13.5 List of abbreviations 
• Exhibit 168: List of abbreviations

About Us
Technavio is a leading global technology research and advisory company. Their research and analysis focus on emerging market trends and provide actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions. With over 500 specialized analysts, Technavio's report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio's comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

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Technavio Research
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Email: [email protected]
Website: www.technavio.com/

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