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Oct 18, 2024, 12:13 ET Invisors recognized with a Star of Excellence in ISG Provider Lens™ 2024 Workday Ecosystem
Flexibility, People and Culture Fit, Innovation and Thought Leadership and collaboration and Transparency. "Invisors having earned the highest customer satisfaction scores among all participating Workday service partners in ISG's Voice of the Customer survey, is evidence of our commitment to strong customer
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Oct 18, 2024, 12:13 ET Invisors recognized with a Star of Excellence in ISG Provider Lens™ 2024 Workday Ecosystem
Flexibility, People and Culture Fit, Innovation and Thought Leadership and collaboration and Transparency. "Invisors having earned the highest customer satisfaction scores among all participating Workday service partners in ISG's Voice of the Customer survey, is evidence of our commitment to strong customer
More news about: Invisors
Oct 18, 2024, 09:00 ET Vida Integrates OpenAI's New Realtime Speech-to-Speech API, Staying Ahead of the Voice AI Revolution
a global audience and elevate customer satisfaction. "Vida is transforming customer service into a true growth engine. By delivering emotionally expressive, multilingual conversations, our AI agents foster trust and deeper engagement, driving customer satisfaction and loyalty," said Lyle
More news about: VIDA Global Inc.
Oct 18, 2024, 08:23 ET ResiXperts Acquires Hart HVAC and Electric and Enters Texas Market
Electric to the ResiXperts family. David Hart and his team have built a stellar reputation for quality service and customer satisfaction. We look forward to supporting the continued growth of the business and providing additional resources to ensure even greater success."
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Oct 18, 2024, 07:54 ET Heliospectra Welcomes Bram Muelblok as Manager Technical Solutions
product-market combinations and translating customer needs into actionable strategies. His strong analytical skills and deep commitment to customer satisfaction will be invaluable as he takes on the Manager Technical Sales position, liaising between Heliospectra's customers, R&D team, and management,
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Oct 18, 2024, 07:00 ET FARO Technologies Appoints Phillip Delnick as Senior Vice President, Global Sales
"Phillip brings a wealth of expertise in sales leadership to FARO, with a proven track record of driving revenue growth, profit growth, and customer satisfaction across multiple product sectors over nearly two decades at Ingersoll Rand," said Peter Lau, President & Chief
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Oct 18, 2024, 03:00 ET Medeze Group Awarded Frost & Sullivan's 2024 Southeast Asia Company of the Year for Delivering Highly Innovative Stem Cell and Longevity Solutions
Sullivan. The company's dedication to personalized patient care, superior technologies, and efficient service results in outstanding customer satisfaction. Medeze's customer-centric approach, which includes tailored services, minimal waiting times, and robust follow-up care, keeps the company a
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Oct 18, 2024, 03:00 ET Medeze Group Awarded Frost & Sullivan's 2024 Southeast Asia Company of the Year for Delivering Highly Innovative Stem Cell and Longevity Solutions
Sullivan. The company's dedication to personalized patient care, superior technologies, and efficient service results in outstanding customer satisfaction. Medeze's customer-centric approach, which includes tailored services, minimal waiting times, and robust follow-up care, keeps the company a
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Oct 17, 2024, 19:25 ET Home and Garden Products B2C E-Commerce Market to Grow by USD 44.99 Billion from 2024-2028, Driven by Online Spending and Smartphone Adoption, with AI Impacting Market Trends - Technavio
Subscription Services are popular for Beauty, Fashion, Food, and more. Direct-to-Consumer Brands are growing, offering Return Policies for customer satisfaction. Home Decor, Home Improvement Products, and Garden Products are in demand, with Plant-based Products, Gluten-free Foods, Organic Cosmetics,
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Oct 17, 2024, 18:00 ET AI-driven adaptability earns Stampli the highest satisfaction rating on G2's AP Automation Grid
Stampli earns top score of 99 in G2's Fall 2024 Grid® report for AP automation, with AI-powered adaptability driving customer satisfaction MOUNTAIN VIEW, Calif., Oct.
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Oct 17, 2024, 16:21 ET Culpeper Ranked #1 in Quality, Trustworthiness, Satisfaction in U.S. Treated Lumber Brand Satisfaction Survey
ranked lumber brands they currently work with or have worked with in the recent past on attributes such as product quality, trustworthiness, customer satisfaction, and more.
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Oct 17, 2024, 16:12 ET Fairway Independent Mortgage Corporation Promotes David Lazowski
Oct. 17, 2024 /PRNewswire/ -- Fairway Independent Mortgage Corporation, named #1 for customer satisfaction among mortgage origination companies in the J.D. Power 2023 U.S. Mortgage Origination Satisfaction Study, announced the promotion of David
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Oct 17, 2024, 15:12 ET Georgia Power offers Installment Payment Plans for customers following Hurricane Helene
Power focuses on delivering world-class service to its customers every day and the company is recognized by J.D. Power as an industry leader in customer satisfaction. For more information, visit
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Oct 17, 2024, 10:00 ET Enhancing EV Charging Infrastructure with rSIM Connectivity
multi-network roaming SIMs mitigate these issues by ensuring seamless connectivity across diverse locations, bolstering operational reliability and customer satisfaction. Hiran Ravat, Head of IoT Business Development & Partnerships at CSL, commented, "Our collaboration
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Oct 17, 2024, 08:51 ET RedStone Logistics Ranked 38th On The Kansas City Fastest-Growing Companies List For 2024
and logistics industry veterans, RedStone has expertise in managing supply chains of all sizes and complexities. The result creates higher customer satisfaction and lower supply chain costs. RedStone Logistics: Pursuing Supply Chain Perfection. More information is available at
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Oct 17, 2024, 08:43 ET DCN Dx to Highlight Lateral Flow Development Services and miniDxR at MEDICA 2024
expertise extends to any in-vitro diagnostic, all with a focus on innovation, usability, and performance. With a commitment to quality, customer satisfaction, and industry-leading expertise, DCN Dx is setting the benchmark for excellence in IVD services. To learn more about how we can support your
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Oct 17, 2024, 08:37 ET GEEK+ ENHANCES WAREHOUSE AUTOMATION CAPABILITIES FOR THG FULFIL
alongside third-party clients. This innovative order fulfilment solution deployed has helped THG to increase efficiency and enhance customer satisfaction while at the same time enabling scalability and providing real-time data and analytics through an innovative software platform. The expansion
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Oct 17, 2024, 08:34 ET GEEK+ ENHANCES WAREHOUSE AUTOMATION CAPABILITIES FOR THG FULFIL
alongside third-party clients. This innovative order fulfilment solution deployed has helped THG to increase efficiency and enhance customer satisfaction while at the same time enabling scalability and providing real-time data and analytics through an innovative software platform. The expansion
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Oct 17, 2024, 08:30 ET Vonage Launches Intelligent Workspace to Deliver a Next-Gen Contact Center Experience
interactions, delivering crucial analytics to improve CX, training to bolster agent success, and more—resulting in 22% more revenue and 30% customer satisfaction improvement. VCC Intelligent Workspace incorporates all of the key agent requirements for AI assistance and insights, and then integrates them
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Oct 17, 2024, 08:30 ET Honiture Showcases Latest Pet-Friendly Cleaning Innovations at GITEX and Canton Fair
litter box and our powerful vacuums, are designed to make pet care effortless and more effective, reflecting our commitment to quality and customer satisfaction." Following GITEX and the Canton Fair, Honiture will continue its efforts to advance smart cleaning solutions at CES,
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Oct 17, 2024, 08:30 ET Honiture Showcases Latest Pet-Friendly Cleaning Innovations at GITEX and Canton Fair
litter box and our powerful vacuums, are designed to make pet care effortless and more effective, reflecting our commitment to quality and customer satisfaction." Following GITEX and the Canton Fair, Honiture will continue its efforts to advance smart cleaning solutions at CES, taking place from
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Oct 17, 2024, 08:00 ET United Helps 20,000+ Customers Find Right Aircraft for their Wheelchair with Industry-First Digital Sizing Tool
March 2024, new digital feature better matches aircraft size with wheelchair dimensions and has helped boost overall customer satisfaction scores by nearly four points New collaboration with United Spinal Association expected to further strengthen overall
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Oct 17, 2024, 07:18 ET VIETJET THAILAND EARNS TOP HONOUR AT GLOBAL BRAND AWARDS 2024
United Kingdom, honour excellence across diverse industries. After a comprehensive evaluation of factors like customer satisfaction, innovation, market impact, and engagement, Vietjet Thailand emerged as a standout, earning remarkable recognition for its exceptional achievements
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Oct 17, 2024, 07:15 ET USU Positioned as a Leader in the 2024 SPARK MatrixTM for IT Service Management Tools by QKS Group
embrace digital transformation, the demand for ITSM solutions that align IT services with business goals, optimize IT processes, and enhance customer satisfaction continues to grow. This trend is expected to expand further, with a focus on cloud-based ITSM solutions that offer scalability, flexibility,
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Oct 17, 2024, 05:23 ET SurveyMonkey expands global footprint with new Bengaluru office, leveraging outstanding tech talent in India to fuel innovation
customers throughout India, demonstrating strong market demand and rapid growth across key use cases such as customer satisfaction, employee feedback, and market research.Consistent global presence: The new Bengaluru office adds to the company's existing
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Oct 17, 2024, 05:14 ET DPC Dash Announces Key Milestones and Shareholder Update Regarding Domino's Pizza
quarter marked the 29th consecutive quarter of positive same-store sales growth for DPC Dash, underscoring its commitment to quality products and customer satisfaction. DPC Dash has secured 28 of the top 30 positions for first 30-day sales among Domino's global network of over 21,000 stores. This achievement
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Oct 17, 2024, 02:00 ET Broadridge Launches Instant Payments Service, Aligned with New EU Regulations
individuals to benefit from instant payments across a variety of use cases, from payroll to refunds, enhancing both operational efficiency and customer satisfaction." The launch of Broadridge's Instant Payments service aligns with recent EU regulations mandating the facilitation of euro instant credit
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Oct 17, 2024, 01:00 ET Mach Conferences & Events Ltd. Secures Major Order for MICE Event in Switzerland
industry, with a robust portfolio of services and a strong track record of successful event management. The company's commitment to quality, customer satisfaction, and continuous innovation positions it well for future growth. Learn more about MACH on
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Oct 16, 2024, 19:30 ET Friction Products Market to Grow by USD 8.68 Billion (2024-2028) as Aging Automotive Fleets Drive Revenue, with AI Redefining the Market Landscape- Technavio
to create high-quality, durable friction solutions for various industries such as automotive, aerospace, and manufacturing. They prioritize customer satisfaction and cost-effective solutions to meet the demands of their clients.
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Oct 16, 2024, 18:30 ET Swickard Auto Group Expands Toyota Presence in San Francisco with Acquisition of Award-Winning Toyota 101
the Swickard family," said Jeff Swickard, President & CEO of the Swickard Auto Group. "Their dedication to customer satisfaction and impressive track record resonates strongly with our vision. We are especially excited to continue their support of local community as this
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Oct 16, 2024, 17:35 ET Metal Detector Market to Grow by USD 267.6 Million (2024-2028) as Technological Innovations Advance, with AI Powering Market Evolution- Technavio
theme parks. Ferrous and nonferrous metal detection are crucial in museums and transportation hubs. Warranties and detector innovations ensure customer satisfaction. Security technology continues to evolve, addressing terrorism, mass shootings, and terrorist activity. Insights on how
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Oct 16, 2024, 17:12 ET Laser Cutting Machine Market to Grow by USD 1.45 Billion (2024-2028) as Automation in Metal Cutting Increases, with AI Driving Market Transformation- Technavio
applications, including consumer electronics, HVAC, and automotive industries. After-sales services and customized products are essential for customer satisfaction. Demand drivers include automation, sustainability, and eCommerce. The market is segmented based on material processing, such as fiber-based
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Oct 16, 2024, 15:05 ET itel Unveils New Artificial Intelligence Platform, itelligence®
Duane Williams, to explore how the power of AI-generated data is improving agent performance and ultimately customer satisfaction. The decision to develop the technology in-house came about because it gave the company a greater ability to serve clients and meet regulatory
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Oct 16, 2024, 15:00 ET Beeline Achieves Exceptional Client Retention Rate and Unmatched Speed in Solution Implementation
ability to implement solutions rapidly," says Autumn Vaupel, Beeline COO. "Our team's expertise and dedication to customer satisfaction are the cornerstones of our success, and our client-centric approach enables us to build these lasting relationships to ensure our clients'
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Oct 16, 2024, 13:26 ET Synnefo Partners with Aprecomm to Deliver a Cloud- and AI-powered Customer Experience Management Super-stack Tailored for Mid-size Broadband Service Providers
interference, and the low latency high-performance needs of intensive applications such as video and gaming, raw speed no longer guarantees customer satisfaction. By combining our solution—including advanced quality of experience measurement, performance optimization and proactive support tools—with its
More news about: Aprecomm
Oct 16, 2024, 13:08 ET ORR Protection Acquires Detection & Suppression International (DSI) to Strengthen Fire Protection Services in Texas
safeguarding people, property and the environment through innovative products and services. With a strong emphasis on quality, integrity, and customer satisfaction, ORR Protection continues to expand its offerings to meet the diverse needs of its clients. About Detection & Suppression International
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Oct 16, 2024, 13:00 ET KeyShot announces their Product Design-to-Market Suite and new SaaS category to help product companies leverage 3D to save millions and propel product innovation
Marketers can now leverage the product visuals created across other teams and provide engaging customer experiences, leading to better sales and customer satisfaction.A bold new vision for product design: Design for tomorrow. Market today. "By reinventing the way products are brought
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Oct 16, 2024, 13:00 ET KeyShot announces their Product Design-to-Market Suite and new SaaS category to help product companies leverage 3D to save millions and propel product innovation
Marketers can now leverage the product visuals created across other teams and provide engaging customer experiences, leading to better sales and customer satisfaction.A bold new vision for product design: Design for tomorrow. Market today. "By reinventing the way products are brought
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Oct 16, 2024, 10:30 ET A2P and P2A Messaging Market Poised for Remarkable Growth, Anticipated to Surpass $85 Billion by 2031 Driven by Digital Transformation and Increased Customer Engagement: - Market Research Intellect
order confirmations, shipping updates, and customer support. As businesses recognize the importance of timely and relevant messaging in driving customer satisfaction and loyalty, the A2P and P2A messaging market is positioned for significant growth. Technological Advancements Technological
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Oct 16, 2024, 10:05 ET CarSaver Unveils Boost Plus: Boosting Dealer Website Leads, Online Conversions and profits by Over 50%
reduced conversion rates due to multiple lead forms, Boost+ ensures all customer interactions stay within the dealer's ecosystem, boosting both customer satisfaction and lead quality. Dealers leveraging Boost+ have reported increases in online and omnichannel sales leads, trade-in offers, lease inquiries,
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Oct 16, 2024, 10:00 ET AFR Unveils New Loan Communication Tech to Streamline Broker Experience
LLC American Financial Resources, LLC (AFR) is a national leader in residential mortgage lending. With a commitment to innovation and customer satisfaction, AFR provides a wide range of mortgage products to meet the needs of diverse clients. The company's focus on continuous improvement and strategic
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Oct 16, 2024, 10:00 ET Eagle Hill Consulting Lands Spot on Washington Business Journal's Largest Private Companies Ranking
also proud that we've continued to nurture our culture as we've grown, and our strong culture is why we consistently have high employee and customer satisfaction metrics. We are deliberate in ensuring our employees have career growth, can balance their professional demands with their life outside of work,
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Oct 16, 2024, 09:30 ET TechSee Announces Visual Remote Assistance with AI (VRAi) for Visual AI-Powered Automation on Salesforce AppExchange
businesses to achieve unprecedented customer satisfaction and operational efficiency.""VRAi is a welcome addition to AppExchange, as it accelerates business transformation for customers by driving significant improvements and improving customer satisfaction," said Alice
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Oct 16, 2024, 09:00 ET du partners with Cognizant to elevate digital Telecommunications excellence
The collaboration will integrate Cognizant's advanced solutions to enhance du's service quality and customer satisfaction, ushering in a new era of digital innovation in the telco industry. TEANECK, N.J.,
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Oct 16, 2024, 09:00 ET du partners with Cognizant to elevate digital Telecommunications excellence
The collaboration will integrate Cognizant's advanced solutions to enhance du's service quality and customer satisfaction, ushering in a new era of digital innovation in the telco industry. TEANECK, N.J.,
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Oct 16, 2024, 08:51 ET Rocketlane Achieves HIPAA Compliance, Strengthening Security for Healthcare Customers
perfect blend of efficiency, collaboration, and compliance, allowing healthcare teams to accelerate their time to value and boost patient and customer satisfaction. About Rocketlane
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Oct 16, 2024, 08:45 ET Vonage Appoints Veteran Tech Executive Anthony Bartolo as Chief Operating Officer
The Vonage conversational commerce application enables businesses to create AI-powered omnichannel experiences that boost sales and increase customer satisfaction. Vonage's fully programmable unified communications, contact center and conversational commerce applications are built from the Vonage platform
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Oct 16, 2024, 08:30 ET PlantX Life Inc. Launches "Bloombox Club" E-commerce Platform in Spain
https://bloomboxspain.es, integrates PlantX's cutting-edge e-commerce infrastructure, delivering an enhanced online experience tailored to boost customer satisfaction. All orders placed through the platform will be processed through Bloombox Club's centralized distribution hub in the
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Oct 16, 2024, 08:21 ET DESIGNABLE FASHION RELEASES ESSENTIAL BRAND LAUNCH GUIDE TO EMPOWER FASHION STARTUPS
competitors.Product Development & Design – Perfect your garment fit, create detailed tech packs, and select materials that align with your budget, customer satisfaction and brand vision.Manufacturing & Production Management – Move your designs from prototype to full production by mastering
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Oct 16, 2024, 07:00 ET ZINFI Technologies Recognized as a Leader in G2's Fall 2024 Report for Partner Relationship Management (PRM)
evolve and innovate continuously." Sustained Excellence and High Customer Satisfaction ZINFI earned its Leader status by excelling in several key categories of the G2 report, including customer satisfaction, ease of use, quality of support, and ease of setup. The platform is especially
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Oct 16, 2024, 07:00 ET Expert Roofing and Waterproofing Solutions by A. Stewart Roofing
New York. With over four decades of experience, we've built a reputation for quality workmanship, reliability, and customer satisfaction. Whether you're looking for minor repairs, a complete roof replacement, or expert waterproofing, our team of skilled craftsmen is equipped to
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Oct 16, 2024, 05:30 ET Airtel Business and Vonage partner to launch cutting-edge business communications application
The Vonage conversational commerce application enables businesses to create AI-powered omnichannel experiences that boost sales and increase customer satisfaction. Vonage's fully programmable unified communications, contact center and conversational commerce applications are built from the Vonage platform
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Oct 15, 2024, 23:30 ET Synnefo Partners with Aprecomm to Deliver a Cloud- and AI-powered Customer Experience Management Super-stack Tailored for Mid-size Broadband Service Providers
interference, and the low latency high-performance needs of intensive applications such as video and gaming, raw speed no longer guarantees customer satisfaction. By combining our solution—including advanced quality of experience measurement, performance optimization and proactive support tools—with its
More news about: Aprecomm
Oct 15, 2024, 19:27 ET Fairway Independent Mortgage Responds to CFPB and Justice Department Announcement
Oct. 15, 2024 /PRNewswire/ -- Fairway Independent Mortgage Corporation, named #1 for customer satisfaction among mortgage origination companies in the J.D. Power 2023 U.S. Mortgage Origination Satisfaction Study, responded today to an announcement
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Oct 15, 2024, 19:00 ET Baby Bottles Market to Grow by USD 1.05 Billion (2024-2028) as Formula Milk Adoption Rises, with AI Driving Market Transformation- Technavio
and designs to cater to diverse needs. Leading players in this market focus on producing safe, durable, and user-friendly products to ensure customer satisfaction. Competition is intense, with companies continually innovating to capture market share. Despite this, the market remains stable due to the consistent
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Oct 15, 2024, 17:59 ET DAISO NEW STORE OPENING IN EL PASO, TEXAS
Daiso entered the US market in 2005 and continues to expand its global footprint while maintaining its commitment to quality, innovation, and customer satisfaction. The Daiso US headquarters is located in Anaheim, CA.
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Oct 15, 2024, 17:02 ET Automotive Repair and Maintenance Services Market to Grow by USD 134.9 Billion (2024-2028) as Road Transport Demand Increases, with AI Redefining the Market Landscape- Technavio
data analytics, sensors, and software expertise to improve profitability and customer satisfaction. Road safety awareness, vehicle customization, and the rise of shared mobility and online sales platforms are also influencing the market.
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Oct 15, 2024, 16:15 ET Fetch Announces Strategic Expansion With Strong Financial Outlook Driving Innovation, Operations
student housing, partnering with 8 of the top 10 student housing managers. Our commitment to excellence is reflected in a year-to-date customer satisfaction (CSAT) score of 98%, highlighting the positive feedback from student housing residents who appreciate our reliable service. Looking ahead to
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Oct 15, 2024, 16:01 ET United Airlines Announces Third-Quarter 2024 Financial Results: Exceeds Earnings Per Share Expectations
flights to and from 147 international destinations, including nearly 40 not served by any other U.S. airline. Increased third quarter customer satisfaction ratings by 5.4 points year over year as measured by the Net Promoter Score scale, with improvements to important touchpoints like baggage, inflight
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Oct 15, 2024, 13:58 ET E Source Announces Utility Award Winners at Forum 2024
ExperienceE Source recognized high-scoring utility customer and employee experience initiatives that contributed to increased customer satisfaction and engaging workplaces for employees. Judged by a panel of E Source experts, utilities were evaluated for unique approaches and creativity,
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Oct 15, 2024, 13:09 ET King Risk Partners Broadens New Jersey Market with Acquisition of Pearl Insurance Agency
insurance products and services designed to meet the diverse needs of its clientele. Known for its integrity, professionalism, and commitment to customer satisfaction, King Risk Partners continues to be a top choice for clients seeking reliable and comprehensive insurance solutions. Learn more at
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Oct 15, 2024, 12:21 ET Basic Concepts Expands Production Capacity with New Spill Containment Berm Facility, Boosting Customer Service and Product Options
containment berms. This translates to faster turnaround times for orders and improved overall customer service. "Our commitment to customer satisfaction is paramount," says Todd Beak, General Manager at Basic Concepts. "With this expansion, we'll be able to deliver essential spill containment
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Oct 15, 2024, 11:26 ET RLDatix Appoints Dan Michelson as Chief Executive Officer
2015 and continued as CEO for seven years. During his tenure, the company's enterprise value increased 30x while earning "Best in KLAS" for customer satisfaction for 10 consecutive years and consistently being recognized as a top workplace. Prior to Strata, for over a decade he served as Chief Strategy
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Oct 15, 2024, 11:17 ET This AI-Powered GPS Communicator for Kids Could Solve Screen Addiction
Oct. 15, 2024 /PRNewswire/ -- As the #1 bestselling tracking device for kids with the highest rate of customer satisfaction in Japan,
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Oct 15, 2024, 11:16 ET RLDatix Appoints Dan Michelson as Chief Executive Officer
2015 and continued as CEO for seven years. During his tenure, the company's enterprise value increased 30x while earning "Best in KLAS" for customer satisfaction for 10 consecutive years and consistently being recognized as a top workplace. Prior to Strata, for over a decade he served as Chief Strategy
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Oct 15, 2024, 10:47 ET Serial Entrepreneur Expands Re-Bath's Services in Key Markets of Anaheim, Irvine, and San Bernadino
years and can confidently say that I've found the perfect fit with Re-Bath," said Medeiros. "The brand's commitment to quality, innovation, and customer satisfaction aligns with my vision for providing exceptional service to homeowners. I'm excited to leverage my previous experience in the industry and knowledge
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Oct 15, 2024, 10:30 ET POMEI: Leading the Retail Packaging Industry with Innovation and Quality
materials, paper and plastic packaging solutions, and document display stands. All of their offerings reflect a deep commitment to innovation and customer satisfaction. POMEI Expands into the U.S. Market As part of its global expansion strategy, POMEI is now setting its sights on the U.S.
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Oct 15, 2024, 10:13 ET Rolls-Royce Power Systems Chooses IFS Cloud's Industrial AI to Drive Service Delivery and Sustainability
clear choice. With enhanced real-time insights and dynamic scheduling, we expect to achieve substantial improvements in service delivery and customer satisfaction, supporting our goals for efficiency and sustainability." Automating much of the planning and dispatching process reduces the need for
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Oct 15, 2024, 10:12 ET Rolls-Royce Power Systems Chooses IFS Cloud's Industrial AI to Drive Service Delivery and Sustainability
clear choice. With enhanced real-time insights and dynamic scheduling, we expect to achieve substantial improvements in service delivery and customer satisfaction, supporting our goals for efficiency and sustainability." Automating much of the planning and dispatching process reduces the need for
More news about: IFS
Oct 15, 2024, 10:11 ET GenAI in Insurance: 3 key takeaways from a global industry survey
in the works. Among the industry's goals for investing in GenAI, the top three emerged as: Improvement in customer satisfaction and retention (81%, the highest of any industry segment).Reduction in operational costs and time savings (76%).Enhanced risk
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Oct 15, 2024, 09:45 ET Neuron7.ai Secures $44 Million Series B to Help Enterprise Customers Resolve Complex Service Issues with AI
field service careers. These persistent challenges impede successful service delivery, increase costs, reduce uptime, and lead to lower overall customer satisfaction. "Neuron7 represents the next great leap forward for the service industry," said Keith Block,
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Oct 15, 2024, 09:00 ET Zingly.ai Partners with Ascend Technologies to Drive Revenue Growth Through CX Transformation for Salesforce Customers in Complex Regulated Industries
Through deep integrations with core technologies, including Salesforce, Zingly empowers businesses to grow revenue, reduce costs, and increase customer satisfaction by transforming customer service from a cost center into a revenue engine. "With Zingly's focus on safe AI, companies in regulated markets
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Oct 15, 2024, 08:38 ET LivePerson announces new generative AI capabilities to supercharge agent experiences and measure the ROI of customer conversations
launch of new and enhanced AI tools designed to accelerate agent productivity, increase customer satisfaction, and measure the ROI of AI-powered customer conversations.
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Oct 15, 2024, 08:15 ET DRUID AI Ushers in a New Era of AI Agents with the Launch of DRUID Conductor, Unlocking Autonomous AI Agent Creation and Orchestration for Enterprises
that save time and drive revenue. Informed by over a decade of experience, customers using our agentic framework have seen a 30% increase in customer satisfaction and have automated up to 80% of specific business functions." DRUID AI is proud to announce DRUID Conductor as the first of several
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Oct 15, 2024, 08:14 ET DRUID AI Ushers in a New Era of AI Agents with the Launch of DRUID Conductor, Unlocking Autonomous AI Agent Creation and Orchestration for Enterprises
that save time and drive revenue. Informed by over a decade of experience, customers using our agentic framework have seen a 30% increase in customer satisfaction and have automated up to 80% of specific business functions." DRUID AI is proud to announce DRUID Conductor as the first of several
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Oct 15, 2024, 08:12 ET EBANX takes the lead and prepares the integration of global companies ahead of Pix Automático's launch
payments, reduces friction, and enhances payment efficiency, for users and businesses," Scopeta highlights. Pix Automático may improve customer satisfaction by providing more control and flexibility, leading to higher retention rates and fewer missed payments, since these will be scheduled. From
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Oct 15, 2024, 08:00 ET Luxurious Lotus Collection Unveiled by Indique: Enhancing Elegance with Cambodian Hair
Indique: Established in 2007, Indique is a premium virgin hair extensions and wigs brand known for its commitment to quality, authenticity, and customer satisfaction. With a wide range of ethically sourced human hair extensions and wigs, Indique caters to diverse hair textures and styles, empowering women
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Oct 15, 2024, 08:00 ET MAINEGENERAL HEALTH IN THE US SELECTS SECTRA'S ENTERPRISE IMAGING SAAS TO HELP RADIOLOGISTS IMPROVE DIAGNOSTIC SPEED DESPITE GROWING DEMANDS
robust VNA. Over the last consecutive eleven years, Sectra has been awarded Best in KLAS for highest customer satisfaction. For more information, visit Sectra's website.
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Oct 15, 2024, 08:00 ET ITURAN MEXICO RECEIVES NISSAN SUPPLIER OF THE YEAR REGIONAL AFTERSALES AWARD
focus on timely deliveries, superior engineering capabilities and rapid problem-solving. These core competencies, alongside high levels of customer satisfaction and fast response times were pivotal in solidifying Ituran as a top partner to Nissan in Mexico. "We
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Oct 15, 2024, 08:00 ET Lyte Fiber to Launch Next-Generation Fiber Internet in Texas and Beyond
a 1% annual giveback pledge within its market territories. "We believe that Lyte's innovative approach and unwavering dedication to customer satisfaction will significantly improve internet access and quality of life across Texas," said Clint
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Oct 15, 2024, 07:15 ET Mary Jones Named 'Best D9 THC-Infused Soda' for Root Beer & Berry Lemonade
according to Benzinga's announcement. Benzinga called Mary Jones Berry Lemonade "another testament to the company's commitment to innovation and customer satisfaction." Both winning Mary Jones HD9 sodas utilize the same pure-cane-sugar formulations as their legacy Jones craft soda counterparts with the
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Oct 15, 2024, 07:00 ET Toyota, Revel Offer Complimentary DC Fast Charging for Toyota and Lexus Battery EV Customers in NYC
"Charging should be a seamless experience and is crucial for customer satisfaction," said Christopher Yang, group vice president, Toyota EV Charging Solutions. "Working with Revel will help elevate
More news about: Toyota Motor North America
Oct 15, 2024, 07:00 ET TransPerfect's GlobalLink Named Leading Localization Platform in G2 Fall 2024 Report
reviews for over 180,000 software and service companies. G2 Reports are released quarterly and rank software based on verified user reviews, customer satisfaction, and market presence. Learn more at
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Oct 15, 2024, 06:00 ET US Weight Appointed as the Official U.S. Distributor of adidas Fitness Accessories
to support and service the US consumer through their deep network of retail partnerships." "Their commitment to retail excellence and customer satisfaction aligns perfectly with our values, and we're confident that this partnership will enhance the experience for our US customers; retailers and
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Oct 15, 2024, 00:01 ET Capturing the $2 Trillion Personalization Opportunity with AI
the BCG Personalization Index, leaders in personalization grow revenue 10 percentage points faster annually than laggards, and enjoy higher customer satisfaction scores. Many sectors—both business-to-consumer and business-to-business—can benefit from the integration of AI-empowered personalization.
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Oct 14, 2024, 19:40 ET Luxury Handbags Market to Grow by USD 24.73 Billion from 2024-2028, Driven by Design Innovation and Premiumization, AI-Powered Report by Technavio
to consumers seeking elegance and exclusivity. Brands invest in research and development to offer innovative features and designs, ensuring customer satisfaction. The market's growth is driven by increasing consumer disposable income, fashion trends, and the desire for status symbols. Competition is fierce,
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Oct 14, 2024, 13:12 ET Invisible Fence® Brand Announces Winners of From Shelter to Forever Home Contest
training ensure that pets are safe, happy and free to explore their surroundings across the U.S. and Canada. With a commitment to quality and customer satisfaction, we offer a range of customizable solutions to fit the unique needs of every pet and home. From indoor and outdoor containment systems to behavioral
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Oct 14, 2024, 12:14 ET Anthony & Sylvan Pools Announces New Board Member
of the board of directors for Anthony & Sylvan. "By leveraging our exceptional team, strong brand, high-quality offerings, and unmatched customer satisfaction, his insights will bolster our growth strategy and enhance our competitive edge in a challenging market." In his free time, Haydamack
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Oct 14, 2024, 09:41 ET Digital Parcel Locker Systems Market Size to Grow USD 2,219 Million by 2030 at a CAGR of 4.6% | Valuates Reports
parcel locker systems market. Retailers are increasingly adopting digital parcel locker systems to improve their logistics and enhance customer satisfaction. By offering secure, self-service delivery options, retailers can reduce the strain on store employees and streamline the delivery process.
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Oct 14, 2024, 09:00 ET Everise Honored as Leading Disability Employer 2024 by National Organization on Disability
loved brands. Our customer service solutions are high-performing, secure, and agile, enabling businesses to scale globally while achieving top customer satisfaction. Learn more at www.weareeverise.com. About the National
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Oct 14, 2024, 08:51 ET The Grossman Group Releases New eBook with Essential Tips for Driving Culture Change
approach described in the eBook, with results that include significantly higher employee engagement scores, leader effectiveness scores, and customer satisfaction ratings. "What we've seen is that when the employee culture is thriving, the business naturally thrives, too," Grossman said. Key
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Oct 14, 2024, 03:24 ET Sealmatic Partners With Saudi Thalate General Manufacturing Industrial Co Ltd (STG) In Saudi Arabia
field of mechanical seals in the KSA region. It is a synergy of global expertise and local insight, driven by a commitment to excellence and customer satisfaction. As the presence of Sealmatic in the KSA region strengthens, likewise; the bond between KSA and India, showcases
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Oct 14, 2024, 03:21 ET Findity Innovates Expense Management with Real Time Card Transactions from Mastercard and Visa
and user-friendly than ever before. This is a game-changer for our industry and a clear demonstration of our commitment to innovation and customer satisfaction." - Patrick Olsson, CEO at Findity. The Real Time Card feature will soon be rolled out to all Findity partners
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Oct 14, 2024, 01:00 ET UGREEN Showcases Latest Tech Innovations at GITEX 2024: From UGREEN Uno Chargers to NAS Solutions
high-quality products to local consumers and establishing a strong foothold in the region. With an unwavering commitment to excellence and customer satisfaction, UGREEN continually expand its influence by introducing cutting-edge technology and top-tier products, further enhancing efficiency for consumers
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Oct 11, 2024, 12:32 ET SANLUCAR RECOGNIZED AS LEADER IN FRESH PRODUCE AT GLOBAL BRAND AWARDS 2024
across various industries. Global Brands Magazine conducted a comprehensive evaluation, assessing key criteria including quality of produce, customer satisfaction, brand recognition, sustainability practices, innovation and market impact. SanLucar stood out in all of these categories, receiving high recognition
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Oct 11, 2024, 12:23 ET Northeast MSP Titans of the Industry Announces BNMC as a Finalist for 2024 Awards
our clients." The finalists were chosen after a thorough evaluation process that assessed various factors, including business growth, customer satisfaction, and industry impact. The winners will be announced at the MSP Titans of the Industry Awards ceremony on December 4,
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Oct 11, 2024, 12:00 ET Universities Space Research Association Announces Strategic Expansion with Establishment of a New Subsidiary - E Street Technologies LLC (ESTech)
Washington, D.C. This strategic move underscores USRA's commitment to expand its service offerings and enhance customer satisfaction in the ever-evolving marketplace. ESTech is a for-profit legal entity with small business status established to augment USRA's mission
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Oct 11, 2024, 05:00 ET DermRays Set to Launch V8S Pro Hair Removal Device in Spring 2025
output and smarter functionalities, enhancing the overall user experience. The V8S Pro represents DermRays' commitment to innovation and customer satisfaction in the beauty technology sector. With advanced features and user-friendly design, it aims to revolutionize at-home hair removal. "This
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Oct 11, 2024, 00:01 ET Smart Merchant Solution goes BLUU to strengthen its position in the Point of Sale (POS) Solutions and Payments Processing Sector
Smart Merchant Solution has built a loyal customer base and a strong reputation for delivering outstanding service, driven by its commitment to customer satisfaction.This strategic naming and joining forces with BLUU group of companies strengthens Smart Merchant Solution's position as an
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Oct 10, 2024, 15:17 ET Patriot Rail Announces Executive Leadership Changes to Support Growth
line rail transportation services, offering safe and efficient rail solutions to customers across various industries. With a strong focus on customer satisfaction and operational excellence, Patriot Rail Company is dedicated to delivering reliable and cost-effective transportation solutions. For more information,
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