News Search Results
Nov 20, 2024, 09:00 ET Odoo S.A. announces a €500 million transaction, increasing the Belgian Unicorn's valuation to €5 billion
presence in the industry. Known for its intuitive and user-friendly design, Odoo empowers companies to focus on what matters most: improving customer satisfaction, driving innovation, optimizing business processes, and scaling operations efficiently. Odoo S.A. has achieved sustained annual growth
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Nov 20, 2024, 09:00 ET Zendesk 2025 CX Trends Report: Human-Centric AI Drives Loyalty
authentic. This focus on human-like AI is yielding strong results. CX leaders who invest in this approach report a significant boost in customer satisfaction and loyalty. By infusing AI with personality and warmth, companies are better positioned to meet rising expectations, differentiate themselves
More news about: Zendesk, Inc.
Nov 20, 2024, 08:45 ET DHgate Unveils 2024 Black Friday Global Shopping Event with Unmatched Value and Exclusive Benefits
options from overseas warehouses and shipping guarantees of 7, 10, or 15 days. Delays, if any, are compensated with special coupons to ensure customer satisfaction. DHgate is committed to delivering a seamless shopping experience with swift, reliable delivery worldwide. The company has also partnered
More news about: DHGATE Group
Nov 20, 2024, 08:15 ET LILT Named to The Software Report's Prestigious Top 100 Software Companies of 2024
industry, honoring industry leaders, such as Adobe, Datadog, and Procore. Companies are judged by several factors, including product functionality, customer satisfaction, corporate reputation, innovative capabilities, organizational depth, ESG involvement, and long-term viability.
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Nov 20, 2024, 08:00 ET Glance releases 2025 CX Trends Report
The report outlines how organizations can leverage AI without losing the personal touch that customers value most.With customer satisfaction trends rapidly evolving at the intersection of AI and human-guided CX, Glance's report outlines how organizations can leverage AI without losing
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Nov 20, 2024, 04:00 ET So-Young Reports Unaudited Third Quarter 2024 Financial Results
the entire medical aesthetics value chain while deepening the integration of our three core businesses to maximize operational efficiency, customer satisfaction, and sustainable growth." Mr. Hui Zhao, Chief Financial Officer of So-Young, added, "Our third-quarter
More news about: So-Young International Inc.
Nov 19, 2024, 17:55 ET InsurTech Market to Grow by USD 77.41 Billion (2024-2028), Driven by the Need to Improve Business Efficiency, with AI Redefining Market Landscape - Technavio
predictions and personalized decisions for insurance planning. Real-time tracking and monitoring information are crucial for risk monitoring and customer satisfaction. Insurance carriers are embracing digital solutions to meet consumer needs, including cloud computing, IoT, and blockchain. Business lines and
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Nov 19, 2024, 17:35 ET Humanoid Robot Market to Grow by USD 16.99 Billion (2024-2028), Driven by Demand for Enhanced Industrial Visibility and Flexibility, with AI Driving Market Transformation - Technavio
elderly care. In the future, humanoid robots are expected to revolutionize industries like grocery stores and hospitality, providing improved customer satisfaction and efficiency. Applications in fields like art, consciousness, and behavioral sciences are also emerging, broadening the scope of humanoid
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Nov 19, 2024, 17:00 ET ZTO Reports Third Quarter 2024 Unaudited Financial Results
September 30, 2024[1]. The Company grew parcel volume by 15.9% year over year while maintaining high quality of service and customer satisfaction. Adjusted net income increased 2.0%[2] to reach RMB2,387.3 million. Cash generated from operating activities
More news about: ZTO Express (Cayman) Inc.
Nov 19, 2024, 16:41 ET BMS CAT Announces Jim Cashman as New CEO
record of strategic growth, operational excellence, and client-focused leadership. His expertise in fostering strong teams and prioritizing customer satisfaction makes him ideally suited to lead BMS CAT in its next chapter. "We are thrilled to welcome Jim as our new CEO," said Louie
More news about: Blackmon Mooring & BMS CAT
Nov 19, 2024, 16:05 ET KORE Reports Third Quarter 2024 Results and Completion of Restructuring Plan
longer, and total connections of any particular customer can at any time increase or decrease for any number of reasons, including pricing, customer satisfaction or product fit—accordingly, a decrease in total connections may not indicate that a customer is intending to exit the KORE platform, particularly
More news about: KORE Group Holdings, Inc.
Nov 19, 2024, 14:17 ET Global Technology Solutions, Inc. (GTS) Enhances Contact Center Transformation with AWS Cloud Migration Solutions
"lift-and-shift" models, GTS shepherds contact centers into the modern age with scalable, cloud-native solutions that redefine efficiency, innovation, and customer satisfaction.
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Nov 19, 2024, 12:04 ET J.D. POWER NAMES TWO SOUTHWEST RAPID REWARDS CREDIT CARDS ISSUED BY CHASE AS THE TOP CO-BRANDED AIRLINE CREDIT CARDS FOR CUSTOMER SATISFACTION
J.D. Power 2024 U.S. Credit Card Customer Satisfaction Study2. The Premier Credit Card is first for Customer Satisfaction among Airline Co-Branded Credit Cards, and the Priority Credit Card is second.
More news about: Southwest Airlines Co.
Nov 19, 2024, 11:00 ET Hyundai Santa Fe Tops J.D. Power 2024 U.S. Multimedia Quality and Customer Satisfaction Studies among Midsize/Large Vehicles
Blind-Spot View Monitor, and dual wireless device chargers. J.D. Power officials presented Hyundai with the 2024 Multimedia Quality and Customer Satisfaction trophy last week following the release of the study's results in September. The study evaluates key attributes including system usability, audio
More news about: Hyundai Motor America
Nov 19, 2024, 10:23 ET Dumpsters.com Celebrates 10 Years of Waste Removal and Unveils National Partnership Program
clear service agreement.Proven Track Record: Benefit from Dumpsters.com's industry-leading 98% on-time delivery rate and 98% customer satisfaction rating, along with an average project time savings of over 5 hours."We are incredibly proud of the impact we've made on the waste
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Nov 19, 2024, 10:00 ET Congratulations to Tenorshare for Winning the French Design Award!
international software company specializing in smartphone solutions. The company values creativity and customer satisfaction, and has earned "French Design Award" for its highly innovative and strikingly appealing products. Committed to "Better Software, Better
More news about: Tenorshare Co. Ltd.
Nov 19, 2024, 10:00 ET Jason Rushforth Joins Billtrust as Chief Revenue Officer
Billtrust to get paid faster while controlling costs, accelerating cash flow and maximizing customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands move finance forward with AI-powered
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Nov 19, 2024, 09:49 ET From Blockbusters to Busts: What Drives Moviegoers Back to Theatres - And What Drives Them Away
how each theatre brand stacks up, contact Market Force for a briefing. The interactive report provides a comprehensive look into what drives customer satisfaction and loyalty within the cinema industry. Brands can leverage this information to make impactful changes that resonate with moviegoers. To
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Nov 19, 2024, 09:00 ET SWBC Launches Preferred Collect™ with FICO®
data science to improve operational decisions. FICO holds more than 200 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, insurance, telecommunications, health care, retail, and many other industries. Using FICO solutions,
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Nov 19, 2024, 09:00 ET New Study by Package.ai Reveals Over 75% of U.S. Big Box Retailers stuck with dated technologies due to fear of "Rip and Replace"
logistics and customer engagement - whereas streamlining these two into one customer centric view is the modern, up to date way of achieving customer satisfaction. The key findings of the study: Rip and Replace Concerns: 77% of surveyed retail leaders cited the daunting process
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Nov 19, 2024, 09:00 ET Valvoline™ Global Operations Debuts Liquid Cooling Solutions for the HPC Industry at SC24 in Atlanta
around the globe. Established in 1866, the company introduced the world's first branded motor oil and developed strong brand recognition and customer satisfaction ratings across multiple product channels. With sales in more than 140 countries and territories, Valvoline Global's solutions are available
More news about: Valvoline Global Operations
Nov 19, 2024, 09:00 ET Advancing IT Support to the next era: TeamViewer integrates Microsoft Teams into its AI-Powered Insights
recognize patterns, optimize resources, and improve service levels, ultimately refining support processes for faster resolutions and enhanced customer satisfaction. Through TeamViewer's integration with Microsoft Teams and Copilot, IT teams gain powerful support capabilities within their daily tools,
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Nov 19, 2024, 09:00 ET Instacart Selects BillingPlatform to Modernize and Scale Billing and Revenue Recognition Processes
IDC 2024 SaaS Award for Customer Satisfaction in Subscription Management, recognized as a fast-growing company on
More news about: BillingPlatform
Nov 19, 2024, 08:00 ET Empire Today® Receives Better Business Bureau's 2024 Chicago Torch Hall of Fame Award
the BBB but also consistently acts on them, integrating them into its daily operations to continue earning trust and delivering high rates of customer satisfaction. "Having won more Torch Awards than any Company in the region, on this 50th anniversary of our relationship with the BBB,
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Nov 19, 2024, 08:00 ET Bad Customer Experiences Put Nearly $4 Trillion at Risk in Global Sales
experiences. By streamlining processes, improving communication, and investing in training, organizations can empower these teams and enhance overall customer satisfaction.Communicate clearly and often to reduce confusion - customers prefer brands that keep them informed at every
More news about: Qualtrics, LLC