News Search Results
Oct 09, 2024, 17:30 ET Customer Analytics Applications Market size is set to grow by USD 16.73 billion from 2024-2028, increasing number of social media users to boost the revenue- Technavio
personalized recommendations. Through Machine Learning algorithms, chatbots learn from past conversations and improve responses over time, enhancing customer satisfaction and providing valuable insights into customer preferences. Moreover, AI and ML have significantly improved predictive analytics capabilities.
More news about: Technavio
Oct 09, 2024, 14:25 ET TN Nursery Gears Up for Busy Fall Shipping Season with Nationwide Fast Shipping, Low Grower Prices, and Storewide Deals
gardening season." With over six decades of experience in the industry, TN Nursery continues to uphold its reputation for quality and customer satisfaction. Their user-friendly website enables customers to browse a diverse catalog, find detailed planting information, and place orders effortlessly.
More news about: TN Nursery LLC
Oct 09, 2024, 13:56 ET PSE&G Rate Case Settlement Approved
Partner of the Year award in the Energy Efficiency Program Delivery category. In addition, in 2023 J.D. Power named PSE&G number one in customer satisfaction with residential and business electric service in the east among large utilities. PSE&G is a subsidiary of Public Service Enterprise Group
More news about: PSEG
Oct 09, 2024, 12:44 ET CYRISMA, a leading Risk Management Platform for MSPs, secures $7 million Growth Equity Financing led by Blueprint Equity
cybersecurity solutions for MSPs to best serve their clients." He added, "We were drawn to the breadth of the CYRISMA platform and their strong customer satisfaction. Oliver Downward, CEO, Liam, and the team have an unparalleled insight into the MSP market, and we're honored
More news about: Data Spotlite, Inc
Oct 09, 2024, 12:21 ET CYRISMA, a leading Risk Management Platform for MSPs, secures $7 million Growth Equity Financing led by Blueprint Equity
cybersecurity solutions for MSPs to best serve their clients." He added, "We were drawn to the breadth of the CYRISMA platform and their strong customer satisfaction. Oliver Downward, CEO, Liam, and the team have an unparalleled insight into the MSP market, and we're honored
More news about: Data Spotlite, Inc
Oct 09, 2024, 12:00 ET dbt Labs Names Seasoned Channel Leader Shawn Toldo Vice President, Worldwide Partner Ecosystem
his most recent executive leadership role at OneTrust, he built partner capabilities, accelerated annual contract value growth, and raised customer satisfaction through its partners. In addition to Toldo, Raymond Wong, who previously led the Global Partner Programs
More news about: dbt Labs
Oct 09, 2024, 11:00 ET Zendesk builds on complete service solution to strengthen human and AI partnership
resolution, higher customer satisfaction and provides valuable business insights." "With Zendesk, we've seen a major increase in agent productivity, with nearly double productivity gains in key markets like France while achieving increased customer satisfaction," said
More news about: Zendesk, Inc.
Oct 09, 2024, 10:00 ET Bosch Service Solutions Recognized with Frost & Sullivan's 2024 Technology Innovation Leadership Award for Revolutionizing the Intelligent Automation Industry with Its Advanced Platform
exceptional level of automation translates into cost savings and improved customer satisfaction. Moreover, Bosch's dedication to customer-centric innovation is unquestionable, with metrics like Net Promoter Score and Customer Satisfaction Score consistently ranking high. Furthermore, Bosch employs a
More news about: Frost & Sullivan
Oct 09, 2024, 10:00 ET Bosch Service Solutions Recognized with Frost & Sullivan's 2024 Technology Innovation Leadership Award for Revolutionizing the Intelligent Automation Industry with Its Advanced Platform
exceptional level of automation translates into cost savings and improved customer satisfaction. Moreover, Bosch's dedication to customer-centric innovation is unquestionable, with metrics like Net Promoter Score and Customer Satisfaction Score consistently ranking high. Furthermore, Bosch employs a
More news about: Frost & Sullivan
Oct 09, 2024, 09:00 ET WorldTrips Named Best Travel Insurance Company of 2024 by USA Today Blueprint
from USA Today Blueprint is a testament to WorldTrips's unwavering commitment to quality, innovation, and customer satisfaction. As travel continues to evolve, WorldTrips remains dedicated to adapting its offerings to meet the changing needs of travelers worldwide.
More news about: WorldTrips
Oct 09, 2024, 09:00 ET SupplyOne Expands Southeastern Region with Acquisition of Gulf Packaging, Inc.
employees was paramount," says Larry Taylor, CEO of Gulf Packaging, Inc. "SupplyOne shares our commitment to customer satisfaction and offers the resources and support to expand our capabilities and reach across the country. We are excited about the opportunities this partnership
More news about: SupplyOne Inc.
Oct 09, 2024, 09:00 ET Socure Hires Former Forter Executive Josh Simpson as New SVP of Customer Success
role, Simpson will leverage his expertise to enhance Socure's customer success strategies, focusing on delivering optimal outcomes and ensuring customer satisfaction across the company's suite of identity verification and fraud prevention solutions. For more information visit
More news about: Socure
Oct 09, 2024, 08:35 ET NAPA Anesthesia Launches Patient Advocate Center of Excellence to Enhance Revenue Cycle Customer Service
patients can conveniently access their accounts and make payments. This commitment to patient satisfaction has resulted in an impressive 90% customer satisfaction score since powering NAPA billing with Cedar technology. The PACE team is the final step in providing an exceptional experience to quickly resolve
More news about: NAPA Management Services Corporation
Oct 09, 2024, 08:00 ET Coconut Software and Glia Partner to Further Unify Interactions
scheduling, in-branch queuing, and video banking solutions tackle critical challenges head-on, while building customer loyalty and improving Customer Satisfaction Scores (CSAT). Coconut Software creates measurable business value by helping clients achieve their revenue goals, optimize workforce planning,
More news about: Coconut Software
Oct 09, 2024, 08:00 ET Oracle Introduces New AI-Driven Workflows to Help Organizations Automate the Complete Customer Service Lifecycle
service teams increase productivity, better understand customer issues, and serve their customers more effectively. The latest updates improve customer satisfaction by automatically identifying customer issues, recommending actions, streamlining resolution, and improving first-time fix rates.
More news about: Oracle
Oct 09, 2024, 08:00 ET Aprecomm Strengthens its Market Position in Brazil Through a Strategic Partnership with CPE Manufacturer Think Technology
memory-efficient software stack and Think Technology's innovative hardware is perfectly positioned to enable service providers to increase customer satisfaction and drive operational efficiencies. "The Latin American region is a hotbed of literally hundreds of broadband service providers," said
More news about: Aprecomm
Oct 09, 2024, 07:00 ET Just Eat Takeaway.com Partners with Rokt to Expand Retail Media Programme
is a respected global leader with well over a decade of experience helping brands and marketplaces like ours unlock new revenues and drive customer satisfaction and loyalty," said Rachel Gómez, Director of Retail Media at Just Eat Takeaway.com. "We're excited to leverage Rokt's technology as we
More news about: ROKT Pte. Ltd.
Oct 09, 2024, 05:00 ET Fibocom Unveils Pioneering 5G AI FWA Solution Based on Snapdragon® X75 5G Modem-RF System at Network X 2024
and improves user experience. The AI-powered FWA solution also extends its intelligence to network optimization, latency reduction to meet customer satisfaction, serving as a hub for unified task management. Fibocom offers a comprehensive of module lineups powered by the Snapdragon X75 5G Modem-RF
More news about: Fibocom Wireless Inc.
Oct 09, 2024, 02:00 ET TCL Showcases Enhanced Connectivity Devices for All Scenarios at BBWF 2024
prpl, allowing deep customization based on various requirements. The multi-WAN solution with Ethernet and 4G/5G USB dongle backup improves customer satisfaction with uninterrupted internet access as well as optimized user experience. Equipped with Matter for smart home devices, EasyMesh for whole-home
More news about: TCL Communication Technology Holdings Ltd.
Oct 08, 2024, 18:55 ET Machine Vision (MV) Market to Grow by USD 8.94 Billion from 2024-2028, Driven by Cost Savings in Operations, AI Impact on Market Trends Highlighted - Technavio
through advanced AI and analysis techniques. MV systems enable automated inspection systems, improving assembly accuracy, asset utilization, and customer satisfaction. Cost-effective, compact solutions are essential for general deployment. Complexities like cracks in welds and labeling precision are tackled
More news about: Technavio
Oct 08, 2024, 17:30 ET Georgia Power monitoring, prepared to respond to effects of Hurricane Milton in Georgia
Power focuses on delivering world-class service to its customers every day and the company is recognized by J.D. Power as an industry leader in customer satisfaction. For more information, visit
More news about: Georgia Power
Oct 08, 2024, 16:01 ET CarParts.com Sets Third Quarter 2024 Conference Call for Tuesday, October 29, 2024
customer at the forefront of our operations, evident in our easy-to-use, mobile-friendly website and app. With a commitment to affordability and customer satisfaction, CarParts.com simplifies the automotive repair process, aiming to eliminate the uncertainty and stress often associated with vehicle maintenance.
More news about: CarParts.com, Inc.
Oct 08, 2024, 15:48 ET National Automotive Group Expands Customer Care Call Center Operations with Arrow Strategies Partnership
functioning call center, with extended hours of operation. As the automotive group's footprint continues to grow, their commitment to customer satisfaction remains unwavering. "Taking care of our customers is at the core of everything we do," says a spokesperson for the organization, this partnership
More news about: Arrow Strategies
Oct 08, 2024, 15:44 ET Retailers Urged to Harness IoT for Innovation, Cost Savings, and Growth in New Blueprint From Info-Tech Research Group
Your Retail Operations, designed to help IT leaders in the industry fully leverage IoT's potential to streamline operations and boost customer satisfaction. By integrating IoT into their strategies, retailers can not only address immediate challenges but also secure long-term success and maximize
More news about: Info-Tech Research Group
Oct 08, 2024, 15:11 ET King Risk Partners Expands North Carolina Reach with Insurance Solutions Group Acquisition
insurance products and services designed to meet the diverse needs of its clientele. Known for its integrity, professionalism, and commitment to customer satisfaction, King Risk Partners continues to be a top choice for clients seeking reliable and comprehensive insurance solutions. Learn more at
More news about: King Risk Partners