WesBanco Successfully Implements Orbograph's Automation Services™ as Part of Efficiency Strategy
98% Automation rates reduce costs in blended check processing operation
BILLERICA, Mass., Nov. 18, 2010 /PRNewswire/ -- Orbograph Ltd., a leading developer of recognition solutions for the U.S. check processing market, announced today that WesBanco has successfully implemented its Automation Services solution as part of a recognition efficiency strategy. Selected as WesBanco's recognition platform of choice, Automation Services is running in conjunction with Open Solutions' ISCheck™ check image system and ISBranch™ branch image capture.
Orbograph's patented Automation Services solution is the industry's only check recognition service for financial institutions with in-house check processing systems. Automation Services targets straight-through-processing (STP) levels of recognition efficiency by delivering performance results of 98% read rates with near 99% accuracy. Designed as a migration strategy for CAR/LAR customers, Automation Services utilizes a Software as a Service (SaaS) business model which will enable WesBanco to reduce costs in direct proportion to volume decline. The service virtually eliminates data entry and streamlines balancing to provide cost savings of up to 40% in back counter and back office (centralized) processing workflows.
WesBanco operates in a blended check processing operation, capturing check images at 93 unique capture sites, comprised of both data center and branch locations. Additionally, The Bank routes all remote deposit capture (RDC) volume through Automation Services.
"We have always prided ourselves on operational excellence," stated Jeff Grandstaff, Senior Vice President of Payments at WesBanco. "Even with a strong recognition engine like OrboCAR Accura®, we ran into workflow and staffing issues for data entry and balancing. Automation Services is a strategic fit for us because the system processes the work faster and alleviates staffing issues. Additionally, Orbograph and Open Solutions take greater responsibility for achieving the performance targets we mutually agreed upon."
"Our check volumes are declining slowly. Because the decline is gradual, it is very challenging to reduce costs incrementally on a fractional FTE basis. Automation Services is not only priced aggressively, but also drives ongoing costs lower whether we lose volume quickly or at a slower rate. It makes it much easier to meet our targeted efficiency objectives," stated Chris Dominquez, Assistant Vice President Item Processing of WesBanco.
"Automation Services provides that last boost of efficiency for financial institutions with in-house check processing. The Solution enhances the customer experience with a range of technology innovations such as Business Intelligence and Business Activity Monitoring," stated Andy Leonhardt, Vice President of Sales for Orbograph. "It's a great blend for banks and service bureaus who wish to keep the control of operations in-house, yet drive operational costs as low as possible."
About WesBanco, Inc.
WesBanco is a multi-state bank holding company with total assets of approximately $5.4 billion, operating through 112 branch locations and 134 ATMs in West Virginia, Ohio, and Pennsylvania. WesBanco's banking subsidiary is WesBanco Bank, Inc., headquartered in Wheeling, West Virginia. WesBanco also operates an insurance brokerage company, WesBanco Insurance Services, Inc., and a full service broker/dealer, WesBanco Securities, Inc.
About Open Solutions Inc.
Open Solutions Inc. offers a fully-featured strategic information management product platform that integrates core processing applications built on a single centralized Oracle relational database, with Internet banking, cash management, CRM/business intelligence, financial accounting and management tools, profitability tools, wealth management, imaging, digital documents, interactive voice response, technology services, HSAs, payments and loan origination solutions. Open Solutions' full suite of products and services allows banks, thrifts, credit unions and financial services providers in the United States, Canada and internationally to better compete in today's aggressive financial services marketplace, and expand and tap their trusted financial relationships, client affinity, community presence and personalized service.
About Orbograph
Orbograph (www.orbograph.com), a subsidiary of Orbotech, is a leading provider of recognition-centric software and services for the check processing and forms processing markets. Orbograph's innovative technologies are in use in over 1000 financial institutions and service bureaus, processing billions of checks and forms annually. Through check processing automation, fraud prevention, data mining for marketing and forms processing automation solutions, Orbograph enables clients to envision more for their organization by reducing costs, managing risk and driving revenue growth, while ensuring that achieving more is a reality.
NOTE: Actual performance may vary according to hardware used, configuration or other factors within your processing environment. Statistics cited in this release do not constitute guarantees of performance. For more information, visit us online at www.orbograph.com.
SOURCE Orbograph Ltd.
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