Value-based healthcare puts focus on patient outcomes
New KPMG report shows how healthcare systems can transform to provide more sustainable value
LONDON, March 25, 2015 /PRNewswire/ -- According to a report published today by KPMG International, What works: Creating value-based healthcare organizations, health systems that have a clear vision of value can achieve significant improvements in patient care at lower cost.
"Delivering real value in healthcare requires complete engagement with patients, a culture of measuring long-term outcomes, and better coordination of care with more integrated governance throughout the system," says Dr. Mark Britnell, Chairman, Global Health Practice, KPMG International. "The good news, as our report demonstrates, is that an increasing number of healthcare organizations are making the changes required to deliver sustainable healthcare value."
According to the report's lead author, Dr. Anna van Poucke, Healthcare lead for KPMG in the Netherlands, the first step is rethinking how 'value' is defined in healthcare: "Fantastic treatment procedures are great, but if the procedure is followed by a five week wait for rehabilitation, the overall outcome is less than optimal for the patient. I have seen from experience that it's the organizations that are really committed to measure the value they create, that are able to fundamentally improve their service and market share."
The report provides healthcare systems and providers with a roadmap for transformation with a "value maturity matrix" that outlines changes across five areas that are crucial to creating value-based health systems:
- Patient engagement. In a value-based healthcare system patients are not passive recipients of care, but active participants in designing their care pathways and in measuring the outcomes.
- Defining and measuring outcomes. Measuring patient outcomes is central to the value-based approach. Long-term outcomes are the responsibility of all providers and results should be shared across the system and, ultimately, with the public.
- Coordinated care. Value is created by having a strong care chain that can provide integrated care plans for specific groups and segments, with links to the wider community to enhance prevention and wellness.
- Governance. Structures and systems support processes for coordination of care pathways and providers and for continuous outcome measurement and improvement.
- Contracting. Contracts are a powerful and often under-utilized way to drive greater healthcare value and support a patient and outcome oriented approach. Healthcare organizations increasingly are looking to introduce contracts that reward value.
"By placing patient value at the core of everything they do, organizations of all types can give patients the care they need and want, where and when they want it," adds van Poucke.
About the report:
What works: As strong as the weakest link—Creating value-based healthcare organizations outlines five areas in which change must occur if entire health systems are to transform the way they deliver patient care. The five areas are: patient engagement, defining and measuring outcomes, coordinated care, governance and contracting. The report shows how these five components can be aligned toward the ultimate goal of value, reflected in patients living more independent and enjoyable lives at a lower overall healthcare cost. A number of case studies from around the world show that it is possible to radically change direction to create health organizations with value at their heart.
About KPMG International:
KPMG is a global network of professional firms providing Audit, Tax and Advisory services. We operate in 155 countries and have more than 155,000 people working in member firms around the world. The independent member firms of the KPMG network are affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. Each KPMG firm is a legally distinct and separate entity and describes itself as such.
SOURCE KPMG International
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