United Marketing Group Helps AmericanBlinds.com Expand Loyalty Marketing Portfolio
SCHAUMBURG, Ill., Feb. 16 /PRNewswire/ -- United Marketing Group (UMG), a leading direct marketer of affinity membership programs and merchandise that provide Internet retailers and their consumers with high value and seamless loyalty and branded membership programs in all major lifestyle spending categories, today announced a new partnership with AmericanBlinds.com.
United Marketing Group provides outbound customer thank you calls, up-selling programs as well as online loyalty programs. UMG's membership programs strengthen the relationships between major organizations and their valued customers. These programs enable Internet retailers such as AmericanBlinds.com to quickly implement new online and offline sustainable revenue streams.
Alan Portelli, CEO and President of United Marketing Group added, "United Marketing Group is devoted to providing meaningful benefits for Internet retailers that combine great value and proactive customer service. Working with AmericanBlinds.com is no exception to this rule."
AmericanBlinds.com is the largest online retailer of brand name custom window treatments and wall coverings. They carry all brand name blinds and wallpaper, including Hunter Douglas®, Comfortex®, Bali®, Levolor®, Kirsch®, Waverly® and American Blinds® - their most popular brand. The company also sells home decorating products including curtains, draperies, custom framed wall art, and area rugs. Their website, www.AmericanBlinds.com, offers search for more than 500,000 wallpaper, border and fabric patterns by color, style and other keywords. Most merchandise is shipped via free ground delivery and is covered by a 100% satisfaction guarantee and a lowest price guarantee.
United Marketing Group's online program gives AmericanBlinds.com's customers real incentives to sign-up for valuable offers. Some of the exciting upsell offers include: Grocery Savings Coupons, Personal Concierge Service and a Homeowner Tradesman Referral Network. In addition, UMG provides the following customer satisfaction services:
- No-hassle cancellation procedures
- Customer websites to assist in product use and cancellation (http://customerservice.unitedmarket.com)
- A consumer friendly refund policy
- Mailed membership fulfillment kits outlining how to use the product
- Email confirmations of enrollment
- Responsive live agent customer service through 100% U.S. owned 24/7 customer service centers
- 100% call recording allowing UMG to monitor customer service call quality
About United Marketing Group
United Marketing Group (UMG) is a leading direct marketer of affinity membership programs and merchandise products. Loyalty programs offered by United Marketing Group provide Internet retailers and their consumers with high value in all major lifestyle spending categories, as well as peace of mind in key areas of consumer concerns. Unlike many other organizations, United Marketing Group specializes in utilizing all direct marketing media -- inbound calls, outbound calls, direct mail and e-commerce tools -- to maximize Partner earnings. The company has been in business for more than 35 years and enjoys innovative and long term relationships with numerous Fortune 500 partners. UMG can be contacted toll free at 1-800-513-9000. On the web at www.unitedmarket.com.
SOURCE United Marketing Group
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