United Airlines Begins Pre-notifying Customers of Eligibility for TSA Precheck

Customers can see their TSA Precheck status before arriving at the checkpoint

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May 03, 2013, 09:35 ET

CHICAGO, May 3, 2013 /PRNewswire/ -- United Airlines today announced it is providing advance notice to customers who are selected for the Transportation Security Administration's (TSA) prescreening program TSA Precheck. Eligible United customers will start to see the TSA Precheck indicator on mobile boarding passes, boarding passes printed at home or from the kiosks at some airports, allowing customers to effectively route themselves to available TSA Precheck lanes.

"Our customers tell us how much they appreciate that TSA Precheck expedites their security screening experience. By giving advance notice of TSA Precheck eligibility, in collaboration with TSA, we are making the screening process easier and more seamless," said Alex Marren, United's senior vice president of network operations and United Express.

The TSA Precheck logo will appear directly above an eligible passenger's name on printed boarding passes. On mobile boarding passes, customers should look for the TSA Precheck logo at the top right corner above the barcode. The TSA Precheck indicator will appear on boarding passes throughout a customer's itinerary whether or not the airport has TSA Precheck, so customers are encouraged to check that the airport is a participating location on united.com/tsaprescreening or tsa.gov/tsaprecheck.

TSA manages and operates this program and is responsible for determining customer eligibility on a per-flight basis. TSA continues to incorporate random and unpredictable security measures, so customers are not guaranteed expedited screening.

United currently participates in TSA Precheck at all eight of United's domestic hubs and at a total of 29 airports. Qualified customers participating in this program may be eligible for expedited security screening at Anchorage, Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago O'Hare, Cincinnati, Cleveland, Denver, Honolulu, Houston-Bush Intercontinental, Indianapolis, Los Angeles, Memphis, Minneapolis-St. Paul, Nashville, Newark, Orange County, Orlando, Philadelphia, Pittsburgh, Portland (Oregon), Raleigh-Durham, Reagan Washington National, San Francisco, San Juan (Puerto Rico), Seattle and Washington Dulles.

About United
United Airlines and United Express operate an average of 5,446 flights a day to more than 370 airports across six continents. In 2012, United and United Express carried more passenger traffic than any other airline in the world and operated nearly two million flights carrying 140 million customers. United is investing in upgrading its onboard products and now offers more flat-bed seats in its premium cabins and more extra-legroom economy-class seating than any airline in North America. In 2013, United became the first U.S.-based international carrier to offer satellite-based Wi-Fi on long-haul overseas routes. The airline also features DIRECTV® on nearly 200 aircraft, offering customers more live television access than any other airline in the world. United operates nearly 700 mainline aircraft and has made large-scale investments in its fleet. In 2013, United will continue to modernize its fleet by taking delivery of more than two dozen new Boeing aircraft. The company expanded its industry-leading global route network in 2012, launching nine new international and 18 new domestic routes. Business Traveler magazine awarded United Best Airline for North American Travel for 2012, and readers of Global Traveler magazine have voted United's MileagePlus program the best frequent flyer program for nine consecutive years. United is a founding member of Star Alliance, which provides service to 194 countries via 27 member airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com or follow United on Twitter and Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

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SOURCE United Airlines