UNC Health Care and IBM Announce Nation's Latest Major Health Information Exchange

IBM Expands Connected Health With New HIE Consulting Services, Interoperability Lab

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Feb 22, 2011, 09:00 ET

ORLANDO, Fla., Feb. 22, 2011 /PRNewswire/ -- HIMSS Conference 2011 -- IBM (NYSE: IBM) today announced that UNC Health Care has launched a new health information exchange (HIE) to improve the flow of reliable health information among their affiliated hospitals and physician practices throughout North Carolina. As a result, health care providers will be able to quickly access electronic medical records, lab results and radiology reports while medical information follows patients throughout the hospital system and outlying clinics.

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Today's announcement with UNC Health Care signifies another milestone for IBM in delivering connected patient care. IBM's technology and services for HIE and patient identification already touch 80 percent of the population of North America and are relied on by more than 100 large healthcare systems, more than 40 health information exchanges and the nation's largest retail pharmacies.

The new UNC Health Care health information exchange is expected to be among the most advanced in the nation, creating a model for the rest of North Carolina as well as other states. States, regions, hospitals and physician practices throughout the US are working to meet federal requirements to adopt electronic medical records and connect stakeholders through HIEs to begin creating the infrastructure, incentives, and measures to interchange data effectively.

UNC Health Care will create a community of connected care, allowing doctors to more easily refer patients inside the healthcare system and making it easier for patients to get appointments. This will also ensure medical staff have the most up-to-date and accurate information on each patient. For physicians, it will empower them with trusted information at the point of care, for example, care providers will see all medications each patient is currently taking along with historical exams and test results from the doctors they previously visited.

"Our vision is an integrated healthcare system that allows medical information to follow patients," said J.P. Kichak, chief information officer, UNC Health Care. "More importantly, we're building a health information exchange based on a national standard to help ensure when one of our patients goes outside of our system for any reason, their records can be accessed by other hospitals in keeping with the hope of one day contributing to a nationwide system of connected care."

The health information exchange will seamlessly connect UNC Health Care's hospitals located in Chapel Hill, Raleigh and Siler City, North Carolina. Additionally physician practices, long term care facilities and home health agencies throughout North Carolina will also benefit from the system. Even though each hospital uses a different electronic medical record system, IBM HIE technology can interoperate with multiple systems. With IBM's master person index (MPI) patient information from multiple systems is maintained under one unique identifier. An MPI enables accurate patient identification, a pre-requisite for access to clinical information at all points of care.

The UNC Health Care HIE is built on the IBM Health Integration Framework including IBM Initiate Exchange, IBM InitiatePatient and IBM Initiate Provider. The IBM Health Integration Framework will connect and facilitate information sharing with accurate patient and provider identification.

IBM Expands Comprehensive Offerings for Connected Care

IBM's deep expertise in this area is based on nearly 20 years of creating interoperable health information projects including work with the Healthcare Collaborative Network and the prototype of the Nationwide Health Information Network (NHIN). In an effort to share this deep industry expertise, IBM is creating a new healthcare interoperability lab located in Chicago at the IBM Innovation Center. The new lab will allow IBM Business Partners to design, develop, install and test the latest healthcare technologies built on the IBM Health Integration Framework. The healthcare interoperability lab will also provide an environment for IBM Business Partners to showcase their validated health information exchange solution built on the Framework.

IBM Global Business Services continues to offer targeted consulting services to support organizations with planning, sustainability, development and operational management of HIEs. In addition, services to support advanced care delivery models such as Patient Centered Medical Home (PCMH) and Accountable Care Organizations (ACO) are also provided. These services include:

Consulting services to help prospective HIEs develop a strategic blueprint that balances policy, governance and technical components required to create a sustainable HIE business model.
HIE strategic planning to provide a sequenced implementation roadmap to help effectively use the exchange by adding advanced services such as clinical process design, advanced healthcare analytics and population management analytics needed to create and operate PCMH and ACO care delivery models.
Support for health information organizations in their outreach, education and physician adoption efforts.

IBM is creating a smarter, more connected healthcare system that delivers better care with fewer mistakes, predicts and prevents diseases, and empowers people to make better choices. This includes integrating data so doctors, patients and insurers can share information seamlessly and efficiently. IBM also helps clients apply advanced analytics to improve medical research, diagnosis and treatment in order to improve patient care and help reduce healthcare costs.

Visit IBM at HIMSS11, Orlando Florida, February 20-24, 2011: Booths 3749, 3763

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