CHATTANOOGA, Tenn., March 11, 2015 /PRNewswire/ -- Text Request, a newly launched text communication start-up, has been offering a solution to inconvenient, time-consuming phone calls by allowing the public to text their favorite businesses and organizations directly.
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A recent CTIA and Nielson study shows that the number of text messages sent each month increased by 840% between 2007 and 2012. Furthering their mission to "connect organizations with their customers through personal text," Text Request allows consumers to text their favorite businesses the same way they text their friends and family, permitting the public to use standard text messaging to share and receive information from businesses, schools, places of worship, and more. (http://www.statisticbrain.com/text-message-statistics/ CTIA, Nielsen)
"We're answering the question consumers have been asking for years," says Brian Elrod, the company's co-founder. "Why can't we text businesses instead of calling or emailing? The statistics are overwhelming in favor of customers wanting to text. It's almost irresponsible for businesses not to accept and utilize the most used form of communication in the world."
Aiming to provide the best in customer service, the company has utilized the largest growing communication trend to benefit businesses and organizations of all sizes. Now Text Request is enabling consultants, coaches, programmers, resellers, product specialists, and creative media design professionals across the nation to share the service with their clients through their Reseller Program.
"We were vendors at an expo recently," recounts Director of Communication, James Dawson, "and after the fifth or sixth person came up to us exclaiming how great and simple the service was, asking us if they could sell it to their own clients, we realized we had to make that possible."
"This really is great for everyone," according to Elrod. "We've only had positive reviews from businesses using our service. Our Reseller Program allows those who would likely recommend Text Request to the businesses they work with anyway to get paid for it. This is our way of saying 'thank you' to people who appreciate what we do. I feel it strengthens our focus on customer service and providing quality every step of the way."
Text Request is not a mass texting or SMS marketing tool. Users will never receive unsolicited messages from Text Request, nor from the businesses they choose to communicate with. Additionally, other than standard text messaging rates from their cell phone provider, Text Request is completely free to consumers.
The company rolled out a beta launch in the summer of 2014 using a diverse set of initial customers within a variety of industries including hospitality, education, places of worship, and food service. These beta test users, and many users since, have encouraged contact through the Text Request platform, with reports of astounding satisfaction and results.
Along with providing additional value to their clients, those who wish to add Text Request to their toolkit of recommendations will earn 20% of each account value (net transaction fees), paid every month for the life of that account, with no caps on earnings. Resellers will be given a free Text Request account for demonstrations, and only be responsible for introducing the service to clients. Text Request will take over all training and account maintenance.
About Text Request:
Customers know what they want, and they want it to be convenient for them. Text Request is a simple yet comprehensive management system for convenient customer interaction, that allows consumers to connect with their favorite businesses and nonprofits through direct, personalized text messaging. To learn more, visit TextRequest.com. Connect with Text Request through Facebook, Twitter, and LinkedIn. Stay up-to-date with business and communication trends by subscribing for free to TxtTrend.com.
CONTACT:
Seth Paul
Text: (423) 218-4211
Call: (678) 910-0457
Email
SOURCE Text Request
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