TeleHealth Services Launches Online Marketplace for Healthcare Facility Projects
New online portal streamlines and automates the ordering process to accommodate evolving buying behaviors and enhance customer service
RALEIGH, N.C., May 12, 2015 /PRNewswire/ -- TeleHealth Services, the nation's leading provider of turn-key healthcare-grade television solutions and interactive patient engagement systems, today announced the launch of its new online Marketplace portal. With its goal to make purchases easier for hospitals and healthcare systems, TeleHealth Services' revamped Marketplace offers a more convenient way to deliver healthcare-grade televisions and accessories to hospitals nationwide.
Healthcare reform has transformed industry buying behaviors, and the new TeleHealth Marketplace helps buyers keep pace. Using client experience, feedback, and industry best practices, the new TeleHealth Marketplace is more intuitive and user-friendly, and features more products than before. It provides healthcare facility, project, and design staff convenient 24/7 access to the knowledge they need to make an informed purchasing decision. TeleHealth's online Marketplace portal furnishes a virtual shopping experience that gives customers easy-to-use, photo-centric tools to build and manage their projects in one place, start to finish, while saving them time. Plus, most products can be shipped within a day, shortening delivery times.
TeleHealth Services' new Marketplace is also GPO-specific for a completely customized shopping experience. This feature, along with stored user preferences and comprehensive product descriptions and specifications, ensures that the Marketplace will cater to hospitals and healthcare systems to make their purchasing experience as easy and efficient as possible. Enhanced shipping and payment options, including third-party shipping opportunities and the ability to pay with purchase orders and/or credit cards, intensifies the unique competency of TeleHealth Services' new Marketplace.
"This new online Marketplace hosts features and enhancements that will benefit hospitals and healthcare systems across the country," said Matt Barker, vice president of marketing at TeleHealth Services. "We are delivering an efficient, more convenient way to design, decide, and purchase healthcare-grade television solutions, lighting, and accessories. Facility managers, project planners, and supply chain professionals will enjoy unprecedented access and service. The addition of search results, ability to manage multiple bill-to and ship-to addresses from one account, product recommendations, and relevant curated selections will allow healthcare facility professionals to work in coordination with our field solutions executives to identify and purchase a television solution that best meets their needs."
The TeleHealth Marketplace offers tools to help simplify projects and clarify the important details that support a buying decision. This includes graphic specifications sheets, step-by-step guides, mounting options, and a project management tool that keeps track of important details in the fulfillment process. In the Marketplace, the different products in each category are linked to their related products. Throughout the process, users can check specifications, obtain GPO pricing, view mounting options, or set-up instructions to best account for additional resources. To start using the TeleHealth Marketplace for free, register at www.TeleHealth.com/Marketplace.
"Quality customer service is multichannel," said Dan Nathan, senior vice president and general manager of TeleHealth Services. "The TeleHealth Marketplace is a one-stop shop site to purchase hospital television products, but also architect the optimal solution for your room layout or design. As healthcare purchasing undergoes an evolution, we want to be on the forefront of providing the most value to hospitals across the country, and to provide healthcare facilities the opportunity to connect with the resources they need 24/7."
About TeleHealth Services:
With more than 2,500 healthcare clients across the country, TeleHealth Services is the nation's leading provider of integrated technology and communications solutions for the healthcare market. Combining 50+ years of healthcare expertise and partnerships with industry-leading manufacturers, TeleHealth Services is uniquely positioned to offer a full suite of hospital technology solutions that includes:
- Interactive patient and staff education platforms
- Healthcare grade televisions and accessories
- Bedside patient entertainment solutions
- The latest educational and entertainment content
- Comprehensive design, implementation, and service packages
- Flexible financing solutions
- Complete healthcare audio visual solutions
Headquartered in Raleigh, N.C., TeleHealth Services is a division of Telerent Leasing Corporation. Telerent, founded in 1957, operates as a subsidiary of ITOCHU International, Inc. For more information on TeleHealth, call 877-432-9076, or visit at http://www.telehealth.com/.
Contact:
Matt Barker
Vice President of Marketing
TeleHealth Services
919-719-7031
[email protected]
www.telehealth.com
SOURCE TeleHealth Services
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