Survey: Managers Spend Nearly One Day a Week Managing Poor Performers

MENLO PARK, Calif., Nov. 8, 2012 /PRNewswire/ -- Managers asking themselves "Where does the day go?" may now have an answer. Chief financial officers (CFOs) recently surveyed by Robert Half International said that, on average, supervisors spend 17 percent of their time -- nearly one day per week -- overseeing poorly performing employees.  

However, managers aren't the only ones to suffer the effects of a bad hire. Ninety-five percent of respondents said a poor hiring decision at least somewhat impacts the morale of the team, with more than one-third (35 percent) saying morale is greatly affected.

The survey was developed by Robert Half, the world's first and largest specialized staffing firm. It was conducted by an independent research firm and is based on interviews with more than 1,400 CFOs from a stratified random sample of U.S. companies with 20 or more employees.

CFOs were asked, "In general, what percentage of a manager's time is spent coaching and/or supervising poorly performing employees?" The mean response was 17 percent.

CFOs also were asked, "To what extent do you think making a poor hiring decision affects the morale of your team?" Their responses:

"Bad hires are costly, not just for the drain they place on the budget but also in terms of lost morale, productivity and time," said Max Messmer, chairman and CEO of Robert Half International and author of Motivating Employees For Dummies^® (John Wiley and Sons, Inc.). "Underperforming employees also require significant attention from employers, distracting managers from business-critical initiatives and causing other team members to pick up the slack."

Messmer added, "Bad personnel decisions rarely happen by chance. In retrospect, managers usually discover they failed to give proper attention to the hiring process."

Robert Half identified five don'ts and do's when hiring:

About the Survey

The national study was developed by Robert Half International. It was conducted by an independent research firm and is based on more than 1,400 telephone interviews with CFOs from a random sample of U.S. companies with 20 or more employees. For the study to be statistically representative and ensure that companies from all segments are represented, the sample was stratified by geographic region and number of employees. The results were then weighted to reflect the proper proportion of employees within each region.

About Robert Half International

Founded in 1948, Robert Half International is the world's first and largest specialized staffing firm. The Menlo Park, Calif.-based company has more than 350 staffing locations worldwide and offers online job search services on its divisional websites, all of which can be accessed at www.roberthalf.com. Follow Robert Half on Twitter at twitter.com/roberthalf.

SOURCE Robert Half International