Single eBook to Unlock True Potential of Enterprise Unified Communications Published

News provided by

BCS-IT

Feb 10, 2010, 01:12 ET

SAN FRANCISCO, February 10 /PRNewswire/ -- According to Gartner, Inc. annual survey (http://www.gartner.com/it/page.jsp?id=855612) and Global business' research, (http://www.globalbusinessinsights.com/report.asp?id=rbtc0131) the top ten business priorities for CIOs in 2010 include improving business process, reducing enterprise costs and improving workforce effectiveness.

A company that already uses an enterprise IP telephony network can reach these goals with special software to:

    - decrease employee telecom expenses,

    - save on enterprise VoIP network administration,

    - hold meetings with hundreds of participants without equipping a special
    conferencing room,

    - unify messaging and client request processing,

    - improve contact-center effectiveness by automating call processing,
    smoothing out peak phone loads, saving costs with a distributed solution,
    etc,

    - simplify phone inventory management.

But, in practice and as Audrey William, Frost & Sullivan research Director (http://itknowledgeexchange.techtarget.com/connectivity/gartner- questions-strategic-relevance-of-unified-communications/), says that organizations are still struggling to understand the strategic benefits of unified communications, though,(http://www.networkworld.com/news/2009/112609- is-unified-communications-still.html) "a lot of IT managers and CIOs have said that this is one technology they can achieve real ROI from."

Luckily, CTOs can learn how to use the VoIP technology with a new free e-book (http://bcs-it.com/books/connected-enterprise/)"The Connected Enterprise: Unleash the True Potential of Your Enterprise VoIP," which was recently written by Alexander Anoshin, the CEO of BCS-IT.

    In particular:

    - those, who plan to migrate to IP telephony, can use it to learn about
    available software to reduce incompatibility risks,

    - a company with an existing IP-telephony network can learn about the
    solutions to provide a greater ROI,

    - an IP telephony integrator can discover new VOIP solutions and services
    to offer to his clients,

    - a managed / hosted provider can find new value-added unified
    communications services for his clients.

Alexander Anoshin says: "Today's economy makes CIOs and CTOs search for all the possible ways to reduce daily costs and do more with less. As we have gained plenty of experience in using VoIP software to cut enterprise expenses, improve productivity and enhance customer loyalty, I wrote the e-book to help companies get the maximum ROI in their enterprise VoIP networks."

A curious CTO can download (http://bcs-it.com/download/e-books/Connected-Enterprise-Read-Share.pdf) (PDF, 825Kb), read and share this e-book for free from http://bcs-it.com/books/connected-enterprise/ directly.

About BCS-IT

BCS-IT specializes in enterprise VoIP software development aimed to improve the ROI of IP telephony networks. With 9 years experience in building software for Cisco networks, this company provides quality software development and integration, supported by efficient work processes: http://bcs-it.com/custom-software-development-services/business-voip-ip- telephony/

(Due to the length of these URLs, it may be necessary to copy and paste these hyperlinks into your Internet browser's URL address field. Remove the space if one exists.)

Contact Alexander via [email protected] to learn more.

SOURCE BCS-IT

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