ServiceAide Announces Release of White Glove Service

News provided by

ServiceAide, Inc.

Oct 10, 2017, 08:00 ET

SAN JOSE, Calif., Oct. 10, 2017 /PRNewswire/ -- ServiceAide®, Inc., a global provider of service management solutions, introduces "White Glove Service" in order to elevate companies from underperforming help desk implementations to a top tier Service Desk painlessly. The new White Glove Service introduces the world's only Service Desk solution that includes turnkey Setup, Migration, Training and Perpetual Administration. 

White Glove Service From ServiceAide elevates companies from underperforming help desk implementations to a top tier Service Desk painlessly. The new White Glove Service introduces the world’s only Service Desk solution that includes turnkey Setup, Migration, Training and Perpetual Administration. White Glove Service pricing of $25 per analyst /month provides the advantages of a turn-key fully-administered& Service Desk for the TCO of a Help Desk.
White Glove Service From ServiceAide elevates companies from underperforming help desk implementations to a top tier Service Desk painlessly. The new White Glove Service introduces the world’s only Service Desk solution that includes turnkey Setup, Migration, Training and Perpetual Administration. White Glove Service pricing of $25 per analyst /month provides the advantages of a turn-key fully-administered& Service Desk for the TCO of a Help Desk.

"By taking the risk and effort out of migrating and implementing a Service Desk, organizations that do not have the time or expertise can now acquire a Service Desk that competes with the best of the fortune 500 company's implementations," said Bill Guinn, ServiceAide CTO.

ServiceAide is clarifying the market, we are drawing a line between getting you running on a solution and the solution itself. Organizations no longer have to worry about learning best practices, hidden expenses and over extended projects.

In 3 weeks or less, ServiceAide will move an organization from an underperforming help desk to a fully implemented world-class Service Desk, ensure staff is well-trained, and as an industry first, ServiceAide continuously administrators the solution.

ServiceAide understands IT Service Management because they have supported hundreds of Service Desks and over 10 million Support Requests. The ServiceAide team of experts has seen and felt almost everything in the industry and knows how to administer and train organizations for the highest level of customer satisfaction and lowest TCO in the industry.

The White Glove Service "Admin" provided by ServiceAide acts as an extended team member to ensure high customer satisfaction and efficient operations such as:

  • Enabling technicians to meet and exceed Service Level Agreements. 
  • Implementing the most requested services in an automated Service Catalog.
  • Ensuring organizations assets are tracked and running up to date software.
  • Continuously improving process workflow. 

White Glove Service pricing of $25 per analyst /month provides the advantages of a turn-key fully-administered Service Desk for the TCO of a Help Desk.

About ServiceAide

ServiceAide provides SaaS Service Management solutions with a fast time to value and low ongoing cost of ownership. A growing global portfolio of clients benefit from comprehensive and flexible solutions to deliver excellent customer service, ensure IT systems meet business objectives, and sleep well at night never worrying about scalability and data security.

For more information, visit www.serviceaide.com.

SOURCE ServiceAide, Inc.

Related Links

http://serviceaide.com

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