Radial, a Salesforce Partner, Announces New Certified Integrations to Drive Customer Success with Salesforce Commerce Cloud
Radial delivers integrations to help Commerce Cloud customers achieve an easy connection of front-end and back-end commerce systems to deliver on an exceptional customer experience
KING OF PRUSSIA, Penn., March 14, 2017 /PRNewswire/ -- Radial, a leading omnichannel commerce technology and operations provider, announced new integrations with Salesforce Commerce Cloud, the fastest path to unified commerce. The integration, available on the Commerce Cloud LINK Marketplace, enables joint customers to more easily connect Radial's Retail Order Management, Payments & Fraud, Store Fulfillment, Fulfillment & Transportation and Customer Care solutions and services with Salesforce Commerce Cloud for end-to-end commerce.
Salesforce Commerce Cloud powers commerce operations across all points of sale, including web, social, mobile, in-store and more. The leading enterprise cloud commerce solution, it allows the world's top retail brands to continuously innovate in the complex, consumer-driven world. As part of the world's #1 CRM platform, Commerce Cloud is uniquely positioned to empower companies to deliver a consistent brand experience throughout the customer lifecycle.
"Everything and everyone are becoming more connected, and smarter than ever before," said Alan Bunce, Vice President, Product Marketing at Salesforce. "Keeping pace takes innovation. Radial's integration with Salesforce Commerce Cloud demonstrates our joint and ongoing commitment to helping retailers and brands solve complex challenges quickly, confidently and profitably."
To build this integration cartridge, Radial partnered with Lyons Consulting Group (LYONSCG), a premier digital agency for commerce, combining proven methodologies, deep technical expertise and award-winning design to create immersive brand experiences that engage and convert consumers.
"Working with Radial on this initiative has been a collaborative, rewarding process, and we couldn't be happier with the results," said Dave Barr, Executive Vice President at LYONSCG. "Leveraging our deep knowledge of Salesforce Commerce Cloud, we successfully delivered a complex, multi-faceted integration that will greatly accelerate the path to unified commerce for retailers."
LYONSCG, a recipient of Salesforce Commerce Cloud Global Sales Partner and Delivery Partner of the Year award, has a long history of successfully delivering integrations for Commerce Cloud, with over 30 cartridges to date. As a new Radial Premier Solutions Partner, LYONSCG has also built the integration into its proprietary eCommerce accelerator for Salesforce Commerce Cloud, further streamlining the process for its customers to use the new cartridge.
"By more tightly integrating the technologies and services from both companies, current and prospective clients can significantly reduce the complexity of managing their front-end and back-end systems to deliver a more synergistic customer experience," said Steve Birdsall, Chief Revenue Officer at Radial. "We are excited to deliver this new integration that provides a compelling solution for omnichannel retailers and brands to drive profitable business results and thrive in the age of Amazon."
Visit Radial's partner directory for more information on its partners, including LYONSCG and Salesforce Commerce Cloud.
Visit Salesforce Commerce Cloud LINK Marketplace to download the new Radial cartridge.
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About Radial
Radial is the leader in omnichannel commerce technology and operations, enabling brands and retailers to profitably exceed retail customer expectations. Radial's technical, powerful omnichannel solutions connect supply and demand through efficient fulfillment and transportation options, intelligent fraud detection, payments, and tax systems, and personalized customer care services. Hundreds of retailers and brands confidently partner with Radial to simplify their post-click commerce and improve their customer experiences. Radial brings flexibility and scalability to their supply chains and optimizes how, when and where orders go from desire to delivery. Learn how we work with you at www.radial.com.
Media Contact
Ned Tadic
Finn Partners for Radial
312 329 3979
[email protected]
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