Qualified.com Closes Out on Record-Breaking Fiscal Year with 800% Revenue Growth

SAN FRANCISCO, Feb. 18, 2021 /PRNewswire/ -- Qualified, the conversational sales and marketing platform for revenue teams that use Salesforce, today announced its strongest year in company history, with 800% revenue growth. The company reached additional milestones in FY21 as it secured $12 million in Series A funding with participation from Salesforce Ventures, Norwest Venture Partners and Redpoint Ventures, and tripled its team size.

In FY21, Qualified brought on seasoned executives with a proven track record of scaling billion-dollar businesses; longtime Salesforce executive Dan Darcy joined as Chief Customer Officer, and Acquia alumnus Eric Sikola joined as President and Chief Revenue Officer. Qualified grew headcount in every area of the business, with large investments in the engineering and customer success organizations. Looking forward, Qualified plans to double headcount in the next year. 

Qualified reported a 175% net revenue retention rate, indicating exceptional renewals and expansion within its installed base. Industry leaders like Adobe, Tech Data, Tradeshift, Sodexo, SurveyMonkey and VMware also joined Qualified's growing roster of enterprise customers, and saw immediate business impact. As Qualified's customer base grew, so did its relationships with leading enterprise technology partners. In FY21, Qualified embarked on new and expanded partnerships with CRM giant Salesforce, as well as Slack, 6sense, Demandbase, Marketo, HubSpot, Clearbit, ZoomInfo and Microsoft.

"Qualified has driven an additional $12 million in sales pipeline," said Joe Leverson, Head of Digital Marketing at Gamma. "As a marketing leader, conversational sales and marketing is the single-most valuable investment you can make."

Moreover, FY21 was a momentous year for industry awards and recognition. Qualified is now the #1 conversational sales and marketing platform on the Salesforce AppExchange, and recognized as an industry leader by G2, leading the pack on the Conversational Marketing, Live Chat and Chat Bot momentum reports.

"FY21 was a banner year for our business," said Qualified Founder and CEO Kraig Swensrud. "This past year, more than ever, companies needed new ways for sales teams to have conversations with target buyers across digital channels, and we're thrilled to support that movement. The enthusiasm around this space sets us on a path for tremendous growth in the next year."

2020 created a tipping point for B2B companies, propelling them into an all-digital era. Companies needed to adopt new channels and technology to connect with buyers and generate pipeline. With that shift, revenue teams realized that the corporate website was an untapped resource. Conversational sales and marketing expands the corporate website to be so much more than just marketing real estate; it's now the place for sales teams to talk to target buyers at the moment they're ready to engage in a conversation, paving the way for Qualified's record-setting year.

To learn more, visit Qualified.com. 

About Qualified.com 

Qualified is the conversational sales and marketing platform for revenue teams that use Salesforce. Leading B2B brands such as Bitly, SurveyMonkey, ThoughtSpot and VMware trust Qualified to grow their pipeline by tapping into their greatest sales & marketing asset — their corporate website — to identify their most valuable buyers, understand their intent and instantly start a sales conversation. Customers that use Qualified report a 10X increase in sales meetings, a 4X increase in lead conversion, and a 6X increase in pipeline. Qualified runs natively on Salesforce to give companies a 360-degree view of their website visitors, and is ranked #1 in its category on the Salesforce AppExchange. Headquartered in San Francisco, Qualified is led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, and funded by Norwest Venture Partners, Redpoint Ventures and Salesforce Ventures. To learn more, visit qualified.com.

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SOURCE Qualified.com