PGA National Resort & Spa Implements NAVIS to Improve Reservations Performance and Drive New Leisure Revenue

BEND, Ore., July 8 /PRNewswire/ -- NAVIS, the leading developer of leisure sales optimization solutions that increase reservations for the lodging industry, today announced the PGA National Resort & Spa, Palm Beach Gardens, Florida, has selected NAVIS to help improve the efficiencies and performance of their reservation management efforts. By implementing the NAVIS Narrowcast system, the PGA National Resort & Spa is utilizing technologies and processes that are proven to increase reservation conversion rates, capture more guest and prospect data, track marketing, and report detailed metrics about their leisure business.

"The improvements we've seen since implementing NAVIS have been truly remarkable. NAVIS has given us the ability to manage the leisure side of our business with the same accountability and urgency that we have in our group business," said Tracey Anne Latkovic, vice president of sales, marketing and revenue development for the PGA National Resort & Spa. "By helping us to improve our reservation conversions (up 36% since March) and increase our leisure sales, NAVIS is playing an important role in our success."

"The PGA National Resort & Spa joins a growing list of prestigious resorts that are recognizing the revenue-building advantages of the NAVIS Way," said Kyle Buehner, CEO of NAVIS. "At resort after resort, we're seeing our system mean the difference between success and failure. I'm proud to say we truly are having a positive impact on our resort lodging clients and we're confident the PGA National Resort & Spa will continue to experience similar success."

About NAVIS

For over 20 years, NAVIS, a Bend, Oregon software company and data clearinghouse, has specialized in working with resort lodging providers, helping them increase revenue and lower costs through the use of a proven system for reservations and marketing management. The NAVIS System tracks and records calls for agent coaching and increased closure rates, provides 24x7 reservation call center services for capturing after-hours reservations, improves the management of sales leads by capturing all calls and emails in one central location, provides comprehensive business and market analytics, and measures the revenue success of marketing campaigns using unique toll-free numbers.  NAVIS can be reached toll free at 888-273-1764 or on the web at www.TheNavisWay.com.

SOURCE NAVIS