Online Streaming Entertainment Providers Are Rapidly Building Brand Equity, According to the 2014 Harris Poll EquiTrend® Study
Netflix and Pandora experience significant increases in brand equity over the past two years, with Android and iPad showing similar trends in brand momentum
NEW YORK, March 12, 2014 /PRNewswire/ -- Brands associated with delivering the entertainment content we want, when we want, are rapidly increasing their brand equity, according to findings from the 2014 Harris Poll EquiTrend® (EQ). An examination of the 100 highest rated brands for 2014 shows brands that enable consumers to personalize their entertainment content and scheduling are growing their equity at a faster rate than brands in other categories. Netflix increased at the fastest rate among the Top 100 measured brands over the last two years (2012 to 2014) and Pandora Internet Radio also showed impressive equity growth over the past two years, with the 4th-highest rate of equity growth among the Top 100 brands within that period. More than 1,500 brands were assessed across 170 categories this year – from automotive to department stores – on the Harris Poll EquiTrend Brand Equity Index, which is comprised of three key factors: Familiarity, Quality and Purchase Consideration.
Findings from the 26th annual study show that not just streaming entertainment brands, but the devices and operating systems that enable them, are among those most aggressively accumulating equity over the last two years. Android and Apple (both its iPads and its computers) are also among the top 10 brands experiencing aggressive equity increases. Amazon once again holds the highest brand equity score in the study and retains its e-Retailer Brand of the Year distinction...and it is now heavily promoting its Amazon Instant Video and Prime Instant Video services.
"Brand equity is not a measure that is typically subject to strong year-over-year vacillation; the growth curve is generally slow and steady," said Joan Sinopoli, Senior Vice President and Solutions Consultant at Nielsen Consumer Insights (formerly Harris Interactive). "Netflix is a market disruptor: it addressed a consumer need for convenience and variety when it took on brick-and-mortar video stores. Since then, the brand stumbled with its fee restructuring, took corrective action to restore consumer trust, and is taking advantage of the trend toward individualized entertainment. It's now embarking on developing its own content, such as House of Cards."
"Something else these brands have in common is their ability to connect on a very deep level with the consumers they seek to attract," noted Sinopoli. "They are all brands that consumers are passionate about—witness the continuing standoff between Android, which has become a strong brand all on its own, and the Apple products fueled by iOS; both the systems themselves and the products which run them inspire passion and debate among their followers. Which system you choose becomes a reflection of who you are and how you see yourself."
So has America become so "wired" that it has lost its softer side? EquiTrend results suggest not. Multiple Hershey brands, including Hershey Kisses and Reese's Peanut Butter Cups, multiple M&M brands as well as Oreo cookies, occupy six out of the 10 top overall positions in the EquiTrend Brand Equity Index, and the classic Hershey's Milk Chocolate Candy Bar also acquired equity at an unusually fast pace over the last two years. Are these odd bedfellows with the individual entertainment brands? Not so, according to Sinopoli. "After all," she notes, "you have to eat something while bingeing your favorite series."
2014 Harris Poll EquiTrend – Brands of the Year
Harris Poll EquiTrend is an annual brand equity study that measures and compares the brand health of more than 1,500 unique brands across 170 categories. It evaluates consumers' engagement and offers a complete diagnostic of a brand's position within and outside of its industry. Besides Brand Equity (comprised of Familiarity, Quality and Consideration), the study also provides subscribers with insight into various aspects of consumer engagement including Consumer Connection, Brand Momentum, Advocates/Saboteurs, Users/Non-Users and Co-Branding analysis. Brands that rank highest in Equity receive the Harris Poll EquiTrend "Brand of the Year" award (2014 study rankings).
2014 Harris Poll EquiTrend Brands of the Year include:
| Category |
Award Category |
2014 Brand of the Year |
| Automotive |
Online Auto Shopping |
Kelley Blue Book (KBB.com) |
| Automotive-Manufacturers |
Full Line Automotive |
Honda Vehicles |
| Automotive-Manufacturers |
Luxury Automotive |
Mercedes-Benz Vehicles |
| Automotive-Manufacturers |
Motorcycle |
Ducati Motorcycles |
| Automotive-Manufacturers |
Recreation Vehicle |
Airstream Recreational Vehicles |
| Automotive-Service Centers |
Auto Service Center |
Discount Tire |
| Automotive-Supplier |
Car Audio |
Bose In-Vehicle Audio |
| Automotive-Supplier |
Tire |
Michelin Tires |
| Category |
Award Category |
2014 Brand of the Year |
| Financial Services - Bank |
National Bank |
CHASE Bank |
| Financial Services - Bank |
Super Regional Bank |
PNC Bank |
| Financial Services - Insurance |
Insurance-Life |
USAA Financial Services |
| Financial Services - Insurance |
Insurance-Property & Casualty |
AAA Insurance |
| Financial Services - Investment |
Discount Brokerage |
Fidelity Investments Financial Services |
| Financial Services - Investment |
Investment |
The Vanguard Group |
| Financial Services - Payment Card |
Payment Card |
Visa |
| Financial Services - Tax |
Tax Preparation |
TurboTax |
| Category |
Award Category |
2014 Brand of the Year |
| Food/Beverage-Beer |
Beer |
Blue Moon Beer |
| Food/Beverage-Beer |
Light Beer |
Sam Adams Light |
| Food/Beverage-Candy |
Chocolate Candy |
Hershey's Milk Chocolate Candy Bars |
| Food/Beverage-Candy |
Non-Chocolate Candy |
Reese's Pieces Candy |
| Food/Beverage-Candy |
Premium Chocolate |
Ghirardelli Chocolate |
| Food/Beverage-Coffee |
Coffee |
Dunkin' Donuts Ground Coffee |
| Food/Beverage-Energy Drink |
Energy Drink |
Full Throttle Energy Drink |
| Food/Beverage-Fruit Drink |
Fruit Flavored Drink |
Kool-Aid |
| Food/Beverage-Fruit Drink |
Fruit Juice |
Bolthouse Farms Juice |
| Food/Beverage-Salty Snacks |
Potato Chip |
Lay's Chips |
| Food/Beverage-Salty Snacks |
Pretzel |
Snyder's of Hanover Pretzels |
| Food/Beverage-Salty Snacks |
Tortilla Chip |
Doritos Chips |
| Food/Beverage-Snacks |
Popcorn |
Orville Redenbacher's Popcorn |
| Food/Beverage-Soft Drink |
Diet Soft Drink |
Diet Coke |
| Food/Beverage-Soft Drink |
Soft Drink |
Coca-Cola |
| Food/Beverage-Tea |
Hot Tea |
Lipton Tea |
| Food/Beverage-Water |
Bottled Water |
Ice Mountain Bottled Water |
| Foods/Beverage |
Cookie |
Oreo Cookies |
| Foods/Beverage |
Frozen Pizza |
Jack's Frozen Pizza |
| Foods/Beverage |
Ice Cream |
Häagen Dazs Ice Cream |
| Foods/Beverage |
Yogurt |
Dannon Yogurt |
| Category |
Award Category |
2014 Brand of the Year |
| Health & Fitness |
Health & Fitness Club |
Life Time Fitness |
| Health & Fitness |
Sun Screen |
Neutrogena Suncare |
| Health & Fitness |
Health Insurance |
Blue Cross and Blue Shield |
| Health & Fitness |
Health Information Website |
MayoClinic.org |
| Category |
Award Category |
2014 Brand of the Year |
| Household |
Household Cleaner |
Lysol All Purpose Cleaner |
| Household |
Paint |
KILZ |
| Household |
Power Tool |
Craftsman Tools |
| Household |
Vacuum Cleaner |
Dyson Vacuum |
| Household |
Window Covering |
Hunter Douglas Blinds & Shades |
| Household |
Online Job Search |
Indeed.com |
| Household |
Major Appliance |
KitchenAid Appliances |
| Household |
Single Serve Coffee Maker |
Keurig Single Serve Coffee Maker |
| Household |
Small Kitchen Appliance |
KitchenAid Small Appliances |
| Household |
Greeting Card |
Hallmark Greeting Cards |
| Household |
Cat Food |
Hill's Science Diet Cat Food |
| Household |
Dog Food |
Blue Buffalo Dog Food |
| Household |
Real Estate Agency |
Berkshire Hathaway HomeServices Real |
| Household |
Online Home Search |
Homes.com |
| Category |
Award Category |
2014 Brand of the Year |
| Media |
Video Streaming Subscription |
Netflix |
| Media-Magazine |
Women's Magazine |
MORE Magazine |
| Media-News service |
News Service |
National Public Radio (NPR) |
| Media-Television |
Factual Entertainment TV |
H2 Television Network |
| Media-Television |
General Entertainment TV |
AMC Television Network (American Movie |
| Media-Television |
Kids' TV |
PBS KIDS Television Network |
| Media-Television |
Late Night Talk Show |
The Daily Show with Jon Stewart |
| Media-Television |
Music TV |
GAC (Great American Country) |
| Media-Television |
Pay Cable TV Network |
HBO Television Network |
| Media-Television |
Sports TV |
ESPN Television Network |
| Media-Television |
TV Network |
PBS Television Network (Public Broadcasting |
| Media-Television |
TV News |
The Weather Channel |
| Category |
Award Category |
2014 Brand of the Year |
| Non-Profit Corporations |
Animal Welfare Non-Profit |
PetSmart Charities |
| Non-Profit Corporations |
Disability Non-Profit |
National Down Syndrome Society |
| Non-Profit Corporations |
Environmental Non-Profit |
The Nature Conservancy |
| Non-Profit Corporations |
Health Non-Profit |
St. Jude Children's Research Hospital |
| Non-Profit Corporations |
International Aid Non-Profit |
Doctors Without Borders/Medecins Sans |
| Non-Profit Corporations |
Social Services Non-Profit |
Ronald McDonald House Charities |
| Non-Profit Corporations |
Veterans Association Non-Profit |
Wounded Warrior Project |
| Non-Profit Corporations |
Youth Non-Profit |
Girl Scouts of the USA |
| Category |
Award Category |
2014 Brand of the Year |
| Over-the-Counter Products |
OTC Children's Pain Relief |
Children's Advil |
| Over-the-Counter Products |
OTC Cold / Allergy |
Benadryl |
| Over-the-Counter Products |
OTC Digestive Aid |
TUMS |
| Over-the-Counter Products |
OTC Fiber Supplement |
Citrucel |
| Over-the-Counter Products |
OTC Laxative |
Peri-Colace |
| Over-the-Counter Products |
OTC Pain Relief |
Tylenol Pain Reliever |
| Over-the-Counter Products |
OTC Sleep Aid |
Advil PM |
| Category |
Award Category |
2014 Brand of the Year |
| Retail |
Online Computer Retailer |
Microsoft.com |
| Retail |
Online Department Store |
Kohls.com |
| Retail |
Online Mass Merchandiser |
Costco.com |
| Retail |
Online Office Supplies |
Staples.com |
| Retail |
Gift Basket |
Harry & David |
| Retail |
Gasoline |
Costco Gasoline |
| Retail |
Convenience Store |
Wawa Convenience Store |
| Retail |
Department Store |
Kohl's Department Stores |
| Retail |
Discount Shoes Store |
DSW Shoes |
| Retail |
Hardware & Home Store |
The Home Depot |
| Retail |
Jeweler |
Tiffany & Co. |
| Retail |
Luxury Department Store |
Nordstrom Department Store |
| Retail |
Mass Merchandiser |
Target Stores |
| Retail |
Office Supply Store |
Staples Stores |
| Retail |
Off-Price Retailer |
Ross Stores |
| Retail |
Pharmacy |
CVS Pharmacy |
| Retail |
Sporting Goods Store |
Cabela's |
| Retail |
Value Store |
Dollar Tree |
| Retail |
Warehouse Club |
Costco |
| Retail |
E-Retailer |
Amazon.com |
| Retail Store-Grocery |
Midwest Region Grocery Store |
Hy-Vee |
| Retail Store-Grocery |
Northeast Region Grocery Store |
Wegmans |
| Retail Store-Grocery |
South Region Grocery Store |
Publix |
| Retail Store-Grocery |
West Region Grocery Store |
Costco (Groceries) |
| Apparel/Accessories |
Sporting Apparel |
Nike Sports Apparel |
| Apparel/Accessories |
Running Shoe |
Merrell Running Shoes |
| Apparel/Accessories |
Outdoor Wear |
Columbia Outdoor Wear |
| Category |
Award Category |
2014 Brand of the Year |
| Tech |
Gaming Console |
Microsoft Xbox 360 |
| Tech |
Video Game Series |
Super Mario Video Games |
| Tech |
Computer Manufacturer |
Apple Computers |
| Tech |
Printing & Imaging |
HP Printing & Imaging |
| Tech |
Tablet Computer |
Apple iPad Series Tablet |
| Tech |
Consumer Electronics |
Samsung Home Electronics |
| Tech |
Digital Camera |
Canon Digital Camera |
| Category |
Award Category |
2014 Brand of the Year |
| Telecommunications |
Mobile Network |
Verizon Mobile Network |
| Telecommunications |
Mobile Phone |
Apple iPhone |
| Telecommunications |
Pre-Paid Mobile Carrier |
Verizon Wireless (no contract wireless |
| Category |
Award Category |
2014 Brand of the Year |
| Travel/Entertainment |
Online Travel Service |
Expedia.com |
| Travel/Entertainment-Airlines |
Full Service Airline |
Alaska/Horizon Airlines |
| Travel/Entertainment-Airlines |
Value Airline |
Southwest Airlines |
| Travel/Entertainment-Casinos |
Las Vegas Casino |
The Venetian Casino, Las Vegas |
| Travel/Entertainment-Cruise Line |
Cruise Line |
Disney Cruise Line |
| Travel/Entertainment-Hotels |
Economy Hotel |
Americas Best Value Inn |
| Travel/Entertainment-Hotels |
Extended Stay Hotel |
Homewood Suites by Hilton |
| Travel/Entertainment-Hotels |
Full Service Hotel |
Marriott Hotels |
| Travel/Entertainment-Hotels |
Luxury Hotel |
Omni Hotels & Resorts |
| Travel/Entertainment-Hotels |
Mid-Market Hotel |
Hampton Inn & Suites |
| Travel/Entertainment-Movie Theaters |
Movie Theater |
Regal Cinemas |
| Travel/Entertainment-Restaurants |
Burger Restaurant |
Dairy Queen |
| Travel/Entertainment-Restaurants |
Casual Dining Restaurant |
IHOP (International House of Pancakes) |
| Travel/Entertainment-Restaurants |
Chicken Restaurant |
Chick-fil-A |
| Travel/Entertainment-Restaurants |
Coffee & Quick Service |
Dunkin' Donuts Stores |
| Travel/Entertainment-Restaurants |
Fast Casual Mexican Restaurant |
Chipotle Mexican Grill |
| Travel/Entertainment-Restaurants |
Italian Dining Restaurant |
Maggiano's Little Italy Restaurant |
| Travel/Entertainment-Restaurants |
Pizza Chain |
Pizza Hut |
| Travel/Entertainment-Restaurants |
Sandwich Shop |
Subway |
| Travel/Entertainment-Sports |
Sports League |
NFL (National Football League) |
Harris Poll EquiTrend® Methodology
A sample of 41,806 U.S. consumers ages 15 and over were surveyed online from January 3 through January 31, 2014 and the survey took an average of 30 minutes to complete. The total number of brands rated was 1,531. Each respondent was asked to rate a total of 40 randomly selected brands. Each brand received approximately 1,000 ratings. Data were weighted to be representative of the entire U.S. population of consumers ages 15 and over based on age by sex, education, race/ethnicity, region, income, and data from respondents ages 18 and over were also weighted for their propensity to be online. Respondents for this survey were selected from among those who have agreed to participate in Harris Poll surveys. The data have been weighted to reflect the composition of the adult population. Because the sample is based on those who agreed to participate in our panel, no estimates of theoretical sampling error can be calculated.
The Brand Equity Index is the keystone to the EquiTrend program, providing an understanding of a brand's overall strength. A brand's Equity is determined by a calculation of Familiarity, Quality and Purchase Consideration. Brand of the Year is determined by a simple ranking of brands.
These statements conform to the principles of disclosure of the National Council on Public Polls.
Harris Poll EquiTrend® study results disclosed in this release may not be used for advertising, marketing or promotional purposes without the prior written consent of Harris Poll.
Product and brand names are trademarks or registered trademarks of their respective owners.
About Nielsen & The Harris Poll
On February 3, 2014, Nielsen acquired Harris Interactive and The Harris Poll. Nielsen Holdings N.V. (NYSE: NLSN) is a global information and measurement company with leading market positions in marketing and consumer information, television and other media measurement, online intelligence and mobile measurement. Nielsen has a presence in approximately 100 countries, with headquarters in New York, USA and Diemen, the Netherlands. For more information, visit www.nielsen.com.
Press Contact:
Corporate Communications
The Harris Poll
212-539-9600
[email protected]
SOURCE Harris Interactive
WANT YOUR COMPANY'S NEWS FEATURED ON PRNEWSWIRE.COM?
Newsrooms &
Influencers
Digital Media
Outlets
Journalists
Opted In
Share this article