OneTwoTrade Reaches Out to Customers on Social Media

OneTwoTrade is using a strong social media presence to improve customer service and outreach.

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Jul 15, 2016, 10:00 ET

MRIEHEL, Malta, July 15, 2016 /PRNewswire/ -- OneTwoTrade, a leader in the binary options trading industry, is building a strong social media presence as gateway to customers. The regular, two-way communication provided by social channels is the perfect medium for keeping online trading customers up-to-date with company news and market events.

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OneTwoTrade is making its mark in the online social media scene. The binary options company has created a presence on the major social channels, as part of its continuing outreach to customers and trading clients. The new social media channels are part of OneTwoTrade's ongoing program to improve customer service and communications.

All of the social media accounts are checked regularly by OneTwoTrade's marketing department. New posts are composed and posted, comments are answered, and contact requests are evaluated and, if appropriate, accepted. The regular posts include market updates and summary videos, written to give binary options traders an overall view to the day's financial markets.

The analyses are based on the latest news and current events. Each daily market analysis includes a section on currencies, commodities, and general equity markets – all of the assets available for online trading at OneTwoTrade. The data given in the reports are collated from various reputable news sources, and touch on the financial and political events that influence the markets. These daily reports provide a basic outlook on the market fundamentals that will influence customers' trading decisions, and are based on commonly used techniques of fundamental financial market analysis. Readers will see where various assets stand, as well as how those prices connect to current events.

OneTwoTrade's social channels are public pages, open to anyone who wishes to visit, whether they are casual visitors or online trading customers. The company keeps an active presence on Facebook, LinkedIn, G+, and Twitter, regularly posting about market events and company news. Comments from visitors are welcome, and part of the regular site maintenance is answering visitors' questions about binary options and other forms of options trading.

If social media visitors have questions that require a more in-depth answer, they are free to use the private message feature to contact OneTwoTrade's marketing department directly. The social channel moderators will find an answer or link the questioner with the proper department within the company so that every issue can be resolved quickly and to everyone's satisfaction.

OneTwoTrade has made a commitment to provide the best customer service to all of its online trading clients or potential clients – to anyone interested in binary options trading. Developing a strong social media presence, and using the social channels for customer outreach and education, is part of that commitment. It's part of an effort to make online trading accessible for anyone interested, and to provide every service expected from the best in online brokerages.

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SOURCE OneTwoTrade