MDbackline Launches Automated Collection of Patient History and Demographics

NEW ORLEANS, Nov. 10, 2017 /PRNewswire/ -- MDbackline announced today the release of a cloud-based software that automates the collection of patient demographics and history, including chief complaint, detailed history of present illness, past medical and ophthalmic history, and social and family history.  The system works by automatically emailing patients who are scheduled for upcoming appointments to invite them to visit a web-based interactive interview process that uses advanced branching logic to determine their history and collect their demographics information.  The system replaces much of the time office staff members spend collecting and recording patient information in the chart.  For most practices, this process collectively takes 45 minutes of staff time per new patient. 

MDbackline also facilitates compliance with evaluation and management (E&M) coding by quantifying elements of history like duration, severity, location, and quality of symptoms and recording these in the EHR coding systems to maximize reimbursement.  Contact here MDbackline or email at: [email protected] for innovative software products designed to increase efficiency for doctors and accuracy of medical information for patients.

"By automating the collection of patient history and demographics, we are actually seeing more accurate information in the medical record because it comes straight from the patient, and most doctors will be able to justify more complex visit coding and higher reimbursement without worry about inadequate documentation," said John Hovanesian, MD, of Harvard Eye Associates in Laguna Hills, California, who founded MDbackline.

"Rather than staff collecting patients' history, they will be verifying the accuracy of histories already collected by the system, which takes far less time.  Waiting time will be reduced, and the typical office should be able to see 4-5 more new patients in a typical day, which can amount to $350,000 in greater collections per doctor per year," he said.

About MDbackline:

MDbackline extends Doctor-Patient conversations beyond the exam room through our cloud-based, HIPAA compliant technology.  With proven patient-interaction protocols for high adoption, MDbackline's patient engagement platform delivers valuable patient reported outcome data, improves the way practices understand and educate patients, and helps doctors work more efficiently.  MDbackline is a Laguna Beach, CA-based company, founded by Dr. John A. Hovanesian.

Media Contact:

Sean West
[email protected]
949-424-7015

SOURCE MDbackline

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