Fieldbit to Showcase its Next Generation Fieldbit Hero Platform at Interpack 2017
Augmented Reality Collaboration Platform for Field Service Enables Packaging Equipment Manufacturers to Minimize Downtime and Enhance Customer Satisfaction
DUSSELDORF, Germany, May 3, 2017 /PRNewswire/ --
Fieldbit, a leader in real-time augmented reality and knowledge capture solutions for field services, today announced that it will be showcasing its new Fieldbit Hero platform at Interpack 2017.
Improving upon the proven technology and customer benefits of Fieldbit Coach, Fieldbit Hero is the company's next generation interactive field service collaboration platform for equipment manufacturers and end users. Two-way real-time augmented reality interactions between remote experts, field technicians and machine operators boost first time fix rates, improve machinery utilization and increase customer satisfaction. Visitors at Interpack will be able to see live demos of Fieldbit Hero in action throughout the show at Hall EN1, Stand 05.
Highly suited to the needs of the packaging sector, Fieldbit Hero is being used by leading packaging equipment manufacturers to improve the technical support they provide to end users. Hapa, a Swiss company specializing in customized printing solutions for the pharmaceutical packaging industry, will be showcasing its innovative use of the Fieldbit platform at the Interpack show.
"In today's competitive packaging sector, machinery uptime and cost of ownership are often the determining factor when choosing an equipment manufacturer," said Evyatar Meiron, CEO of Fieldbit. "Prominent packaging equipment manufacturers, such as Hapa, are among the companies leveraging Fieldbit Hero to increase remote resolution rates, minimize downtime and improve support efficiency for their customers."
Visit Fieldbit at Interpack 2017, Hall EN1 (between Halls 7 and 9), Stand 05 from May 4-10, 2017.
About Fieldbit
Founded in 2014, Fieldbit is a leading developer of real-time augmented reality collaboration solutions. Its enterprise class, out-of-the-box, hands-free technology enables on-site service engineers to collaborate seamlessly with experts in the service center, and to receive all the know-how and guidance they need to solve issues quickly. Fieldbit increases remote resolution and first time fix rates, minimizing costly downtime and enhancing customer satisfaction. All actions and information exchanged in a repair session are recorded and documented, helping organizations preserve practical knowledge and address the challenges of an aging workforce. For more information, please visit http://www.fieldbit.net or email [email protected].
Contact:
Maya Gamzu
[email protected]
SOURCE Fieldbit
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